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Stolen credit cards can be a nightmare to deal with, and it's essential to understand the risks and consequences. Stolen credit cards can be used to make unauthorized purchases, resulting in financial losses.
Stolen credit cards can also be used to apply for credit in your name, damaging your credit score. This can make it harder to get credit in the future.
According to the Federal Trade Commission, identity theft, which often involves stolen credit cards, affects over 15 million Americans each year.
What to Do
If you've had your credit card stolen, the first thing you should do is contact your bank or credit card issuer immediately to report the theft.
Report the theft as soon as possible to minimize your potential losses.
Your bank or credit card issuer will likely ask for a description of the card, your account information, and any suspicious transactions.
Cancel the card and request a replacement to prevent further unauthorized transactions.
Also, consider placing a fraud alert on your credit report to prevent further identity theft.
No Other Payment Options Available
If you're in a tight spot and can't wait for your replacement card to arrive, there are solutions available to help you access your funds sooner.
If you cannot wait for your replacement card to arrive, we offer a variety of solutions to meet your needs.
Shopping and Reshipping
Shopping and Reshipping scams are a common tactic used by carders to sell stolen goods. They use gift cards to purchase high-value electronics, making it difficult for companies to track.
These goods are often shipped via re-shipping scams, where unsuspecting individuals are recruited as Mules through legitimate channels like Craigslist job listings.
The Mules assemble multiple packages and ship them outside the country or directly to someone who purchased the goods from an auction site.
The high volume of transactions during the holiday season makes it tough for banks to detect fraud.
Prevention and Monitoring
If you receive an alert from your credit card issuer for potential suspicious card activity, review and respond promptly to verify the transactions.
Your credit card issuer may have 24/7 fraud monitoring, which regularly reviews your accounts for unusual activity.
To prevent a lost or stolen credit card, use a digital wallet, which eliminates the need to carry your physical card everywhere.
Keeping your cards in one place, such as your purse or wallet, makes it easier to return your card when you're finished with it.
Only carry what you need, and leave the rest at home to minimize the risk of losing a credit card.
Secure your cards when you're not using them, and don't leave your purse or wallet where other people can access it.
The Fair Credit Billing Act limits your liability if someone uses your card without your permission, and many credit card issuers have zero-liability fraud protection.
If you contact the card issuer before someone uses your card, your liability is $0, and if someone uses your card before you report it lost or stolen, your maximum responsibility is $50.
Here are some additional tips to prevent credit card theft:
- Don't carry more than one credit card if you don't need to.
- Keep your account number secure and limit the people you give it to.
- Use multifactor authentication on your online accounts.
- Shop only on reputable sites you know and trust.
Reporting a Lost Item
Reporting a Lost Item is crucial to prevent further unauthorized activity on your stolen credit card. You can report a lost or stolen card through various channels, including online banking, mobile apps, or by calling the bank's customer service number.
To report a lost or stolen credit card, you can log in to your online banking account and select the option to report a lost or stolen card. Alternatively, you can use your bank's mobile app to report the issue.
If you prefer to speak with a representative, you can call the bank's customer service number, which is usually available 24/7. You can also visit your local branch to report the issue in person.
Once you report your card lost or stolen, the bank will deactivate your old card to prevent any further activity. They will then issue you a new card, which may take around five business days to arrive, depending on the issuer.
If you need to report a lost or stolen ATM/debit or prepaid card, you can call the bank's customer service number or visit your local branch. For personal debit or prepaid cards, the number is 1-800-TO-WELLS (1-800-869-3557), while for business debit cards, it's 1-800-CALL-WELLS (1-800-225-5935).
Here are the steps to report a lost or stolen credit card:
- Log in to your online banking account and select the option to report a lost or stolen card
- Call the bank's customer service number
- Visit your local branch in person
- Use your bank's mobile app to report the issue
Remember to follow up with your credit card company in writing after speaking with them, and keep a copy of the letter for yourself. This will help create a record of your conversation in case there are any questions later.
Understanding the Issue
Stolen credit cards can be sold for up to $110, depending on the amount of supplementary data included.
A single consumer's stolen credit card information can sell for a low price, but selling in bulk guarantees a lucrative payout for the seller.
Criminals might not only steal basic information, but also learn purchasing behaviors and shopping habits, making it easier for them to mimic the victim's behavior and avoid getting caught.
Digital Wallets
You can use your digital wallet to make purchases while waiting for your replacement card to arrive. If you've already added your eligible Wells Fargo Debit or Credit Card to a Wells Fargo-supported digital wallet, you're good to go.
Digital wallets can be used in stores, in apps, or online where you see the digital wallet logo or Contactless Symbol at checkout. This makes it convenient to shop without having to carry your physical card.
You can also access any Wells Fargo ATM with your Wells Fargo Debit Card in your digital wallet by tapping on the Contactless Symbol. This is a great feature to have, especially if you're in a hurry.
Data and Identity Theft
Data and identity theft is a serious issue, and it's often more complex than we think. Credit card fraudsters usually operate as part of larger organizations focused on data and identity theft.
These organizations can have multiple groups working at each stage of fraud, making it harder to track down the culprits. A single consumer's stolen credit card information can sell for up to $110, depending on the amount of supplementary data included.
The value of stolen credit card information increases with additional details like a Social Security number, date of birth, and mother's maiden name. This is why data breaches can have devastating impacts on victims.
Selling credit card numbers in bulk guarantees a lucrative payout, even if the fraud doesn't succeed. Transactions on the Dark Web can occur incredibly fast, making it difficult to track down where data is being moved.
Criminals might not only steal basic information but also learn purchasing behaviors and shopping habits, allowing them to mimic your behavior and lower the chances of getting caught.
Frequently Asked Questions
How did someone use my credit card without having it?
Your credit card was likely used without physical access through credit card skimming, phishing, hacking, or shoulder surfing, where your card number was stolen remotely
Do banks investigate stolen credit cards?
Banks may investigate stolen credit cards, and in some cases, they may notify law enforcement or the FBI if the fraud is severe. The extent of the investigation depends on the nature and scope of the credit card fraud.
Sources
- https://www.mtb.com/homepage/explore-the-m-and-t-bank-help-center/discover-top-banking-tasks/how-to-report-a-lost-debit-or-credit-card
- https://www.wellsfargo.com/help/lost-wallet/
- https://www.experian.com/blogs/ask-experian/steps-to-take-if-credit-card-is-lost-or-stolen/
- https://www.forbes.com/advisor/credit-cards/what-happens-to-stolen-credit-card-numbers/
- https://www.tripwire.com/state-of-security/how-stolen-target-credit-cards-are-used-on-the-black-market
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