Offering Shipping Insurance on Shopify for Peace of Mind

Fully Loaded Cargo Ship on a Sea
Credit: pexels.com, Fully Loaded Cargo Ship on a Sea

Offering shipping insurance on Shopify can give customers peace of mind, knowing their packages are protected against loss or damage during transit. This can lead to increased customer satisfaction and loyalty.

According to Shopify, shipping insurance can be offered to customers at the time of checkout, allowing them to opt-in to coverage for a small additional fee. This fee is typically a percentage of the order total.

By offering shipping insurance, you can reduce the risk of chargebacks and returns due to lost or damaged packages. This can help save you time and money in the long run.

Benefits

Sell shipping insurance on Shopify and give your customers peace of mind. With shipping insurance, you can recoup the value of the original merchandise damaged/lost/stolen, plus the shipping cost.

Shipping insurance can save you time and money on replacements. You can file claims directly from the Shopify admin, which only takes a minute.

Aerial Shot of Cargo Ship on Sea
Credit: pexels.com, Aerial Shot of Cargo Ship on Sea

Communicating your shipping insurance coverage can help reassure and convert customers. It's a great way to cut the step of dealing with shipping carriers to submit and wait for reimbursements.

Shipping insurance can improve your repeat sales by building trust and loyalty with your customers. It's a convenient and comprehensive way to pass on shipment protection to your customers.

Here are some benefits of shipping insurance in a nutshell:

  • Ship and deliver stress-free
  • Save time and money on replacements
  • Provide a better buying experience for customers
  • Improve repeat sales

With shipping insurance, you can take control of the brand experience from checkout to delivery. This can increase conversion, loyalty, and customer retention.

Route, a post-purchase solution, can give customers confidence and peace of mind at checkout. It also provides valuable insights into claims filed by customers.

Some shipping insurance plans, like Insurify, allow merchants to offer insurance protection on products or services sold. This can increase customer confidence at a pivotal point in the purchase process.

Insurify can increase conversions, customer loyalty, and lifetime value by allowing customers to insure their shipments in one-click.

Eligibility Criteria

Photo Of Ships
Credit: pexels.com, Photo Of Ships

To qualify for included shipping insurance, your store must be on the Shopify, Advanced Shopify, or Plus plan. This is a requirement for taking advantage of the insurance option.

Shopify Payments must be activated in order to be eligible for included shipping insurance. This ensures that your store is set up to handle payments securely.

The insurance applies to labels purchased through Shopify Shipping. This means that you need to use Shopify's shipping service to be eligible for the insurance.

To summarize, the eligibility criteria for included shipping insurance are:

  • Your store must be on the Shopify, Advanced Shopify, or Plus plan.
  • Shopify Payments must be activated.
  • The insurance applies to labels purchased through Shopify Shipping.

Purchasing and Cost

Selling shipping insurance on Shopify can be a great way to protect your packages and give your customers peace of mind. The cost of additional shipping insurance varies based on the coverage amount.

You can find a clear breakdown of premium rates within the Shopify platform, making it easy to make informed decisions based on the value of your shipments. This information is crucial in helping you determine how much insurance to purchase for each package.

Additional Purchase

Flat lay of a workspace with laptop, documents, and cardboard boxes for e-commerce operations.
Credit: pexels.com, Flat lay of a workspace with laptop, documents, and cardboard boxes for e-commerce operations.

You can buy additional shipping insurance through Shopify, with coverage up to $5,000 USD.

The cost of additional shipping insurance varies based on the coverage amount, and Shopify provides a clear breakdown of premium rates within the platform.

Some shipping insurance providers, like ShipTection, offer free downloads with no monthly fees, and charge a small percentage to purchase protection at checkout.

For example, ShipTection charges a small percentage of the order value, and you'll keep a portion of the revenue generated.

With the InsureShield app, you can get protection for your UPS, FedEx, DHL, and USPS shipments with rules-based coverage, and sync directly with your Shopify store.

The app allows you to protect all shipments, elect to cover certain shipments, or enable shoppers to request package protection at checkout.

Here's a breakdown of FedEx insurance costs:

UPS charges $0 for insurance up to $100 USD of the total order value, and $1.05 for every $100 after that, with a $2.70 insurance minimum.

For example, if you wish to purchase $200 worth of insurance for an order and UPS offers $100 worth of insurance coverage, you will still need to order $200 worth of shipping through Shopify.

When to Buy Inventory

Laptop z otwartym edytorem graficznym szablonu sklepu internetowego Shoper
Credit: pexels.com, Laptop z otwartym edytorem graficznym szablonu sklepu internetowego Shoper

Buying inventory for your e-commerce store can be a daunting task, but there's no reason to wait. You should start building your inventory from the launch of your store, just like you should consider buying shipping insurance from the start.

The costs of buying inventory can be significant, but integrating them into your business from the beginning is essential. Shipping insurance costs $1.25 per $100 USD, a small price to pay for the peace of mind it brings.

As your business grows, you'll need to adjust your inventory levels accordingly. But starting with a solid foundation will help you navigate the ups and downs of the e-commerce world.

You can't put a price on having a steady supply of products, but it's worth noting that buying shipping insurance can also help protect your business from losses due to shipping issues.

Claims and Filing

Filing a shipping insurance claim is a straightforward process within the Shopify admin. This direct approach simplifies the process, allowing for prompt resolution and customer support.

Cargo Ships Close to the Shore
Credit: pexels.com, Cargo Ships Close to the Shore

The claims process can take varying lengths of time, depending on the specifics of the claim and the efficiency of the insurance provider. Shopify's integration with Shipsurance is designed to streamline this process for swifter resolutions.

If the unfortunate occurs, filing a claim for lost, damaged, or stolen shipments is streamlined within the Shopify admin. This process is designed to simplify the experience, allowing for prompt resolution and customer support.

Protection and Warranty

You can start covering stolen or broken items that have been insured by the consumer with Insurify for $24.99/month.

Insurify increases customer confidence at a pivotal point in the purchase process, resulting in site conversion increase.

Shoppers can buy with confidence knowing their purchase is guaranteed, and Insurify reinforces trust in your brand and aids in purchasing decisions at the checkout page.

Allow your customers to insure their shipments in one-click which will lead to an increase in conversions, customer loyalty, and lifetime value.

Fully Loaded Cargo Ship Sailing on Sea
Credit: pexels.com, Fully Loaded Cargo Ship Sailing on Sea

Insurify is free to test with a demo URL at insurifytest101.myshopify.com, password twahlt.

XCover Go provides price-optimized warranty and shipping protection for global customers from a single app, earning you 80% commission on every warranty sale and a marketing fee on shipping protection.

With XCover Go, you can earn a higher commission rate guaranteed, even if you're offered more.

The benefits of shipping insurance include shipping and delivering stress-free, saving time and money on replacements, and providing a better buying experience for your customers.

Here are some key benefits of shipping insurance:

  • Ship and deliver stress-free.
  • Save time and money on replacements.
  • Provide a better buying experience for your customers.
  • Improve your repeat sales.

Corso Green Shipping Protection allows customers to offset their shipment's carbon footprint as well as add order protection to their order for around 2% of their order value.

You can add Corso to your checkout to elevate your brand experience and provide customers with a convenient way to add protection to their order.

Shopify shipping insurance is generally super affordable, only costing a fraction of the total order value, making it a worthwhile investment for e-commerce sellers.

The cost of shipping insurance can easily be integrated into customer shipping, making it a minor expense for e-commerce sellers.

Store Setup and Integration

Aerial view of cargo ships navigating through the picturesque waters near Gibraltar's coastline.
Credit: pexels.com, Aerial view of cargo ships navigating through the picturesque waters near Gibraltar's coastline.

To set up shipping insurance on your Shopify store, start by reviewing your subscription plan to ensure it's on an eligible plan with Shopify Payments activated. This will give you access to the included shipping insurance.

You can then purchase labels through Shopify Shipping, which automatically avails you of the included insurance and the option to add additional coverage if necessary. If your shipment's value exceeds $200, or if you're seeking added reassurance, specify the desired coverage amount in the SHIPPING INSURANCE section during the label purchase process.

You can also consider using a third-party app like InsureShield, which offers rules-based coverage for UPS, FedEx, DHL, and USPS shipments. With this app, you can protect all shipments, or elect to cover certain shipments, or even enable shoppers to request package protection at checkout.

Here are some popular third-party Shopify insurance app options:

Store Setup

To set up shipping insurance on your Shopify store, you'll need to ensure you're on an eligible plan with Shopify Payments activated. This will give you access to the included shipping insurance.

Warehouse employees organizing shipments with packages and documentation in a brick-walled workspace.
Credit: pexels.com, Warehouse employees organizing shipments with packages and documentation in a brick-walled workspace.

Review your subscription plan to confirm you meet the requirements. If you're not on an eligible plan, you may need to upgrade to access the insurance feature.

To purchase labels and automatically avail yourself of the included insurance, use Shopify Shipping when creating shipping labels for your orders. This option will also give you the flexibility to add additional coverage if necessary.

If your shipment's value exceeds $200 or you want added reassurance, specify the desired coverage amount in the SHIPPING INSURANCE section during the label purchase process.

To integrate shipping insurance into your Shopify store, you can also use third-party apps like InsureShield or Shipsurance. These apps can provide additional features and flexibility in managing your shipping insurance.

Here are some third-party Shopify insurance app options to consider:

Remember to review the terms and conditions of each app to determine which one best meets your needs.

Can Offer All Products?

When setting up your store, you might wonder if you can offer shipping insurance for all types of products.

Businessman packing products in a home office for an online store startup.
Credit: pexels.com, Businessman packing products in a home office for an online store startup.

Shipping insurance can cover a broad range of products, but it's essential to review the terms and conditions set by Shipsurance or your chosen insurance provider for specific exclusions.

You'll need to check the exclusions to ensure you can offer shipping insurance for all the products you sell.

Reviewing the terms and conditions is a crucial step to avoid any issues down the line.

FAQ: Understanding

You can purchase shipping insurance on Shopify by going to the "Shipping" tab in your store's settings and clicking on "Shipping rates and policies".

Shipping insurance can be purchased for a fixed percentage of the order value, typically between 0.5% and 1.5%.

If you don't purchase shipping insurance, you may be liable for the cost of replacing or repairing damaged goods.

The cost of shipping insurance is usually calculated based on the weight and value of the item being shipped.

Some shipping carriers, like USPS, offer their own shipping insurance options, while others, like FedEx, may require you to purchase a separate insurance policy.

Frequently Asked Questions

Who pays for shipping insurance buyer or seller?

Typically, the seller is responsible for purchasing shipping insurance, as they are liable for the product until it reaches the buyer. This ensures the seller covers potential losses or damages during transit.

Timothy Gutkowski-Stoltenberg

Senior Writer

Timothy Gutkowski-Stoltenberg is a seasoned writer with a passion for crafting engaging content. With a keen eye for detail and a knack for storytelling, he has established himself as a versatile and reliable voice in the industry. His writing portfolio showcases a breadth of expertise, with a particular focus on the freight market trends.

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