
To get a reverse mortgage counseling certificate, you'll need to meet the requirements set by the U.S. Department of Housing and Urban Development (HUD).
The first step is to complete a counseling session with a HUD-approved counselor. This session will cover the basics of reverse mortgages, including how they work, the costs involved, and the potential risks.
You'll also need to complete a counseling certificate, which will be issued to you once you've completed the session. This certificate is a requirement for obtaining a reverse mortgage.
The counseling session typically lasts around 2-3 hours, and it's usually done over the phone or in-person.
What Is
A reverse mortgage is a loan that lets you tap into your home's equity, and the lender makes payments to you, not the other way around. You can receive a lump sum, monthly payments, or an accessible credit line.
The loan doesn't require monthly payments as long as you live in the home. However, you must stay on top of property taxes, insurance, and any association fees.
There are three types of reverse mortgages: the federally insured Home Equity Conversion Mortgage (HECM), and two proprietary options, Home Safe and Equity Elite.
Key Information and Requirements
To get a reverse mortgage counseling certificate, you'll need to complete an approved reverse mortgage counseling session. This session is required for homeowners considering a reverse mortgage. You can complete the session in person or over the phone with a U.S. Department of Housing and Urban Development (HUD)-approved counselor.
The purpose of reverse mortgage counseling is to ensure that homeowners understand the financial implications of a reverse mortgage and what alternatives they may have for withdrawing home equity. Reverse mortgage counselors can charge fees that are “reasonable and customary” for counseling services.
To become a HUD-approved HECM counselor, you'll need to meet certain eligibility requirements. Here are the key requirements:
As a HECM counselor, you'll be required to complete biennial continuing education units (CEUs) every two years. This will ensure that you stay up-to-date on the latest HECM counseling requirements and best practices.
Understanding the Process
To get a reverse mortgage, you'll need to follow a five-step process, which starts with an initial application. You'll then have a counseling session with a federally insured counseling agency to decide if it's the right option.
During the counseling session, you'll discuss your financial needs and situation, features of a reverse mortgage, and your responsibilities when you have one. You'll also learn about costs, financial and tax implications, and alternatives to a reverse mortgage loan.
HUD requires approved counselors to cover certain topics during counseling sessions, including your financial situation, features of a reverse mortgage, and reverse mortgage costs. They'll also discuss financial and tax implications, reverse mortgage alternatives, and reverse mortgage scams.
You can expect to spend about an hour in the counseling session, and your counselor will continue to support you after the session. You'll also receive a counseling certification, which you'll need to sign in front of a notary.
Here's an overview of the five-step process:
Special Considerations and Options
Obtaining a reverse mortgage counseling certificate requires meeting specific eligibility criteria, including having a minimum age of 62 and owning a home with sufficient equity.
To become certified, one must complete a training program that covers topics such as loan options, risks, and benefits, as well as the counseling process.
The certificate is valid for a limited time, typically 12 months, and requires renewal to maintain its validity.
Special Considerations
You'll need to complete reverse mortgage counseling before applying for an HECM, but getting your completion certificate isn't guaranteed. Your counselor can withhold it if they think you don't fully understand the details of a reverse mortgage.
Taking time to prepare before your counseling session can make a big difference. Organize your financial statements and records so you understand your income and expenses.
Home Equity Loan vs. Other Options
If you're a homeowner who's 62 or older, you have other alternatives to a reverse mortgage, including home equity loans and home equity lines of credit (HELOCs).
These options allow you to convert your home equity to cash, but key differences exist in how the loans are disbursed. A reverse mortgage, for example, can be disbursed as monthly payments, lump-sum payments, or a line of credit, while a home equity loan is disbursed as a lump sum payment.
A home equity line of credit (HELOC), on the other hand, is disbursed to clients as they need the funds up to a pre-approved credit limit.

Each loan comes with different repayment terms. A home equity loan, for instance, involves monthly repayment over a specific period with a fixed interest rate.
Here's a comparison of the key features of home equity loans, reverse mortgages, and HELOCs:
In terms of age and equity requirements, a reverse mortgage applicant must be at least 62 years old and have sufficient equity in their home. Home equity loans and HELOCs, on the other hand, have no minimum age requirement, but you must have a minimum of 20% equity on your home.
Your credit and income status will also affect your application. A reverse mortgage loan, for example, has no credit score requirements, but some lenders will check that you pay your property taxes and insurance.
Certification and Training
To become a certified HECM counselor, you'll need to pass HUD's HECM Counseling Exam and have completed at least one HECM training course within the past two years.
To meet the eligibility criteria, you'll need to be employed by a HUD-approved housing counseling agency and not be listed on the General Services Administration's Excluded Parties List System (EPLS), HUD's Limited Denial of Participation List (LDP), or HUD's Credit Alert Interactive Voice Response System (CAIVRS).
Here are the HECM Counselor Eligibility Requirements:
- Have passed HUD's HECM Counseling Exam
- Have successfully completed at least one HECM training course within the past two years
- Not be listed on the General Services Administration's Excluded Parties List System (EPLS), HUD's Limited Denial of Participation List (LDP), or HUD's Credit Alert Interactive Voice Response System (CAIVRS)
- Be employed by a HUD-approved housing counseling agency
Why Is Required?
Reverse mortgages are complex financial products that require careful consideration. They involve borrowing money using the equity in your home, which can be a significant financial decision.
The government requires counseling to ensure homeowners understand how reverse mortgages work. This is because reverse mortgages have features and costs that can be tricky to grasp.
Reverse mortgage counselors must cover certain topics during a counseling session, including the features of reverse mortgages and their costs. They also need to discuss tax and financial implications of reverse mortgages.
Reverse mortgage scams are a real concern, and counseling helps homeowners spot them. By understanding how reverse mortgages work, homeowners can avoid falling victim to scams.
The counseling requirement is designed to protect homeowners from making uninformed decisions about reverse mortgages. It's a critical step in the process of obtaining a reverse mortgage.
How a Counselor Can Help
A Certified Reverse Mortgage Counselor can be a huge help in navigating the process of getting a reverse mortgage. They'll provide you with a personalized counseling session to discuss your options and how a reverse mortgage may work for your situation.
During this session, the counselor will educate you on the features of reverse mortgages and their costs, as well as the tax and financial implications. This is essential in making an informed decision about whether a reverse mortgage is right for you.
The counselor will also provide you with a pre-counseling informational packet, which typically includes a copy of "Preparing for Your Counseling Session", a list of loan comparisons, and a copy of "Use Your Home to Stay at Home" from the National Council on Aging.
A Certified Reverse Mortgage Counselor's primary responsibility is to educate and guide you, not to advise you on whether or not to process the loan. They'll help you understand the costs and benefits of a reverse mortgage and provide you with resources to make an informed decision.
After the counseling session, you'll receive a Reverse Mortgage Certificate, which is required by Reverse Mortgage lenders and is good for 180 days from the counseling date. This certificate is a crucial step in the process of getting a reverse mortgage.
Here are some key responsibilities of a Certified Reverse Mortgage Counselor:
- Educate clients on the features and costs of reverse mortgages
- Provide guidance and resources to help clients make an informed decision
- Understand clients' financial situations and unique needs
Certifying Counselors' Employment
Certifying Counselors' Employment is a straightforward process that can be completed online. You'll need to access the FHA Connection website.
To start, go to FHA Connection and click on the relevant section. You'll see fields for name, state, roster status, and Validated by Agency.
Enter the counselor's last name and select NO under Validated by agency, then click the Send button. This will allow you to see the counselor's name or a list if there is more than one with that last name.
Click the counselor's name to view their record. Down at the bottom, you'll find a box to validate their employment.
To validate their employment, check the box and click Send. This will add the counselor's name to the HECM roster available to the public.
Here's a step-by-step guide to certifying a counselor's employment:
- Go to FHA Connection
- Enter the counselor's last name and select NO under Validated by agency, then click Send
- Click the counselor's name to view their record
- Check the box to validate their employment and click Send
Add New Training Information
To add new training information, you can follow these steps. You can add up to three new trainings at once, and each training entry must include a course description reflecting HECM content. Once you've added the trainings, you'll be prompted to upload a HECM training certificate for each training being added. This is a requirement to ensure that your training is verified by HUD.
To upload the certificates, you'll need to click "Send" on the Update/Renewal page. From there, you can upload the necessary documents, and your training information will be updated accordingly. Make sure to follow the instructions carefully to avoid any delays in processing your application.
Here's a quick rundown of the steps to add new training information:
HUD Intermediaries Nationwide
If you're looking to get certified or trained in HUD intermediaries, there are a few things to keep in mind. HUD has a list of intermediaries that provide HECM origination counseling nationwide.
These intermediaries include Balance, ClearPoint Financial Solutions, Consumer Credit Counseling Service of Maryland, Credit.org, Greenpath, Housing Options Provided for the Elderly, Money Management International, National Foundation for Credit Counseling, and Navicore Solutions.
Each of these intermediaries has a unique phone number that you can call to get started. For example, Balance can be reached at (800) 777-7526, while ClearPoint Financial Solutions can be reached at (800) 251-2227.
If you're looking for HECM default counseling, the options are a bit more limited. In this case, you can contact Consumer Credit Counseling Service of Maryland, Greenpath, Housing Options Provided for the Elderly, Money Management International, or National Foundation for Credit Counseling. Each of these agencies can be reached by phone: (800) 642-2227, (888) 860-4167, (844) 432-6467, (877) 908-2227, or (866) 698-6322, respectively.
Here is a list of the agencies that provide HECM origination counseling nationwide:
Frequently Asked Questions
How long is a reverse mortgage counseling certificate good for?
A reverse mortgage counseling certificate is valid for 180 days, after which a new certificate is required. If you don't apply for a loan within this timeframe, you'll need to complete another counseling session.
Is counseling required on a HECM refinance?
No, counseling is not required on a HECM refinance, but it is still highly recommended to ensure you understand the process and implications. A HUD-approved counselor can help you make an informed decision about refinancing your HECM loan.
Sources
- https://www.investopedia.com/reverse-mortgage-counseling-definition-5225646
- https://www.hudexchange.info/programs/housing-counseling/hecm/origination/
- https://nhsmass.org/reverse-mortgage-counseling/
- https://senior-lending.com/what-happens-during-reverse-mortgage-counseling/
- https://chesinc.org/portfolio/reverse-mortgage/
Featured Images: pexels.com