
If you're considering a reverse mortgage, it's essential to be aware of the potential complaints that can arise. According to the Consumer Financial Protection Bureau (CFPB), many reverse mortgage complaints involve homeowners who are not aware of the loan terms and conditions.
Some common complaints include homeowners being charged excessive fees, or being misled about the loan's benefits and risks. In fact, the CFPB has reported that many homeowners are not aware of the loan's monthly servicing fee, which can range from $30 to $35.
To avoid these complaints, it's crucial to do your research and understand the loan terms and conditions. The Federal Trade Commission (FTC) recommends that homeowners carefully review the loan estimate and closing disclosure documents before signing the loan.
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What to Know
If you're considering a reverse mortgage, it's essential to understand how they work and what to expect. A reverse mortgage can help you obtain tax-free income, allowing you to stay in your home, pay bills, and supplement your income.
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However, the borrowing costs can be high, and you'll still need to pay for homeowners insurance and property taxes. This means you'll need to carefully consider whether a reverse mortgage is right for you.
Many people are misled by false claims about reverse mortgages, and it's crucial to be wary of these scams. Reverse mortgages can complicate life for your heirs, especially if they don't want the home or the home's value isn't enough to cover what's owed.
To avoid common reverse mortgage scams, it's essential to do your research and understand how they work. Not all reverse mortgages are scams, but people exploring them should be extremely wary.
Here are some key things to know about reverse mortgages:
By understanding the pros and cons of reverse mortgages, you can make an informed decision about whether they're right for you. Remember, a reverse mortgage isn't free money – you'll still need to pay for homeowners insurance and property taxes.
Potential Issues
Potential issues with reverse mortgages can be significant. You could inadvertently violate other program requirements, such as Medicaid and Supplemental Security Income (SSI) programs, which might affect your eligibility for these benefits.
If you're a senior, you might be aware of the challenges of managing finances. Your survivors might run into issues when the borrower is no longer living in the home, which can be triggered by death, moving to a nursing home, or long-term care facility.
The amount to repay could be larger than anticipated, making it difficult to repay the balance. If you never or only minimally repaid the balance before the triggering event, it might be even more challenging to repay now.
It's Too Expensive!
You might be thinking that reverse mortgages are too expensive, but let's break down the costs. The origination fee for a HECM is capped at $6,000, and you also have to pay mortgage insurance premiums (MIP).
These expenses can add up, but many of them can be rolled into the loan principal. This means you'll owe a larger amount, but it can help make the costs more manageable.
One-time costs for a reverse mortgage include appraisal and independent legal advisory costs, which can range from $300 to $600 each. Conveyance, closing, title insurance, and administrative fees can add up to around $1,795.
You'll also pay a slightly increased interest rate, but this is a small premium for the luxury of never making a monthly payment. If you can budget and plan carefully, these costs won't feel overwhelming.
Here are some estimated costs associated with reverse mortgages:
As long as you're a homeowner 55 years or older, you're eligible for a reverse mortgage, regardless of your income and credit score. This makes it a useful option for many people during retirement.
Potential Issues for Survivors
Survivors of a reverse mortgage borrower might face issues if the borrower is no longer living in the home.

The reverse mortgage either has to be repaid in full or the home surrendered to the lender. This can happen due to death, moving to a nursing home, or long-term care facility.
Surviving spouses may have protections, but only if they were married before obtaining the reverse mortgage.
The amount to repay can be larger than expected, especially if the borrower didn't or barely made repayments before the triggering event.
Many states and local organizations offer help for seniors struggling to pay bills, and AARP maintains a list of benefit programs by state.
Doing It Alone
Doing It Alone can be a tempting option, especially if you're dealing with a partner who's not on the same page as you. Scammers will often tell seniors they can get a reverse mortgage as the only borrower, claiming it's a benefit because you won't have to involve your partner in paperwork or meetings.
This might seem like a relief, but it's a trap. If you pass away before your spouse, the loan becomes due, and your partner could be forced to sell the house to repay the reverse mortgage.
Scams and Risks
Reverse mortgage scams can be a serious issue, especially for seniors who may be vulnerable to misleading claims or outright fraud. A scammer might tell a homeowner that they can take out a reverse mortgage at 62 to get an income stream now and delay taking Social Security until age 70.
To avoid reverse mortgage scams, it's essential to be aware of the red flags. These include unsolicited offers, promises of "free money", and lenders who can't clearly explain the loan or how it will work. If a lender is pushy or tries to sell you a financial product, be wary.
Some common signs of a reverse mortgage scam include the lender trying to charge upfront fees, sending you payments for a home you didn't buy, or telling you that a reverse mortgage is the solution to all your financial problems. It's also a red flag if the lender says they're the only one you should talk to.
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Here are some key things to watch out for:
- Unsolicited offers
- Promises of "free money"
- Lenders who can't clearly explain the loan or how it will work
- Lenders who try to charge upfront fees
- Lenders who send you payments for a home you didn't buy
- Lenders who tell you that a reverse mortgage is the solution to all your financial problems
- Lenders who try to sell you a financial product
- Lenders who are pushy
Ultimately, if you weren't already looking into reverse mortgages, be very wary of anyone who approaches you and suggests this mortgage option.
Potential Program Violations
Reverse mortgages can be a complex and potentially risky financial tool, and it's essential to be aware of the potential program violations they can cause.
You could inadvertently violate other program requirements, such as asset or income restrictions for the Medicaid and Supplemental Security Income (SSI) programs. This might affect your eligibility for these benefits.
If you're considering a reverse mortgage, be aware that it could cause you to lose access to these essential programs.
Red Flags
A reverse mortgage scam can be tricky to spot, but there are some clear warning signs to look out for. The scammer sends you an unsolicited offer. This is often the first red flag, as legitimate lenders typically don't contact you out of the blue.
The scammer tells you it's free money, which is a common tactic used to lure people into these scams. In reality, there are always costs associated with a reverse mortgage. Be wary of anyone who promises you a get-rich-quick scheme.
The scammer can't clearly explain the loan or how it will work. This is a major red flag, as you need to understand the terms of the loan before committing to it. Don't be afraid to ask questions and seek clarification.
Here are some additional red flags to watch out for:
- The scammer says they're the only lender or salesperson you should talk to.
- The scammer tries to charge you upfront fees, potentially even just for getting information.
- The scammer says a reverse mortgage is the solution to all of your financial problems.
- The scammer tries to sell you a financial product.
- The scammer is pushy.
- The scammer tries to send you payments for a home you didn't buy.
If you weren't already looking into reverse mortgages, be very wary of anyone who approaches you and suggests this mortgage option. It's always best to do your own research and seek advice from a trusted financial advisor or mortgage expert.
Frequently Asked Questions
What does Suze Orman say about reverse mortgages?
Suze Orman warns that reverse mortgages can be expensive due to various fees, including origination fees and closing costs. She advises caution when considering this option for financial planning.
Do people lose their homes with a reverse mortgage?
Yes, people can lose their homes with a reverse mortgage, typically when the borrower passes away and their spouse is not listed as a borrower or non-borrowing spouse. This can lead to foreclosure, so it's essential to understand the terms and implications of a reverse mortgage.
Sources
- https://www.bankrate.com/mortgages/reverse-mortgage-pros-and-cons/
- https://www.consumerreports.org/cro/2012/02/reverse-mortgages-and-their-alternatives/index.htm
- https://www.bankrate.com/mortgages/reverse-mortgage-scams/
- https://seniorslendingcentre.com/blog/debunking-4-complaints-against-reverse-mortgage-solutions/
- https://www.consumerreports.org/cro/news/2015/07/don-t-be-suckered-into-buying-a-reverse-mortgage/index.htm
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