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Prior authorization is a process that requires healthcare providers to obtain approval from a patient's insurance company before prescribing certain medications or treatments. This process can be time-consuming and bureaucratic.
The prior authorization process typically involves submitting a request to the insurance company, which then reviews the request and may request additional information. This can delay treatment and cause frustration for patients.
Prior authorization can also help prevent unnecessary or expensive treatments. By requiring approval, insurance companies can ensure that patients receive only the treatments that are medically necessary.
This process can also help reduce healthcare costs.
What is Prior Authorization
Prior authorization is a process that requires a healthcare provider to get approval from a patient's insurance company before prescribing certain medications. This process helps ensure that patients receive necessary medications while also controlling costs.
Some prescriptions require prior authorization, which means the healthcare provider needs to submit a request to the insurance company for approval. These requests can be submitted online or through a paper form.
Prescriptions that require prior authorization are typically those that are more expensive or have specific usage guidelines. Healthcare providers must follow the guidelines set by the insurance company to ensure the request is submitted correctly.
The prior authorization request process involves several steps, including submitting clinical documentation to support the medical necessity of the prescription. This documentation helps the insurance company understand why the prescription is needed.
The insurance company will then review the request and make a decision, which can take anywhere from a few days to a few weeks. If the request is approved, the prescription will be filled as usual. If it's denied, the healthcare provider can appeal the decision.
Here are some common reasons why prior authorization requests might be denied:
- Insufficient clinical documentation
- Failure to meet insurance company guidelines
- Lack of medical necessity
In some cases, prior authorization requests can be automatically approved, especially for medications that are commonly prescribed for certain conditions. However, the specifics of the approval process will vary depending on the insurance company and the medication being prescribed.
Purpose and Process
Prior authorization is a check run by some insurance companies or third-party payers in the United States before they will agree to cover certain prescribed medications or medical procedures.
Insurance providers require prior authorization for various reasons, including age, medical necessity, the availability of a generic alternative, or checking for drug interactions. A failed authorization can result in a requested service being denied or in an insurance company requiring the patient to go through a separate process.
The prior authorization process typically involves the completion and faxing of a prior authorization form, with 88% of requests being either partially or entirely manual.
Process
The prior authorization process can be lengthy and unpredictable, with 88% of requests being either partially or entirely manual. This can lead to delays in receiving approval.
The process typically begins with a healthcare provider submitting a request to the patient's insurance company, which may involve faxing a prior authorization form. Additional information may be requested, and the service may be approved, rejected, or put on hold.
The provider may need to file an appeal if the service is rejected, which can be a lengthy process. In some cases, an insurer may take up to 30 days to approve a request.
Benefits
Prior authorization checks serve a purpose beyond just cost savings. They help prevent unnecessary procedures and the prescribing of expensive brand name drugs when a generic is available.
By doing so, insurers aim to provide cost savings to consumers. This is especially true for expensive brand name drugs.
Insurers also use prior authorization to prevent potentially-dangerous drug interactions. This is crucial for patient safety.
Physicians have expressed frustration with the current prior authorization process. They spend a significant amount of time interacting with insurance providers and incurring costs.
According to a 2009 study, primary care physicians spent 1.1 hours per week fulfilling prior authorizations. Nursing staff spent 13.1 hours per week, and clerical staff spent 5.6 hours.
The annual cost per physician to conduct prior authorizations was estimated to be between $2,161 and $3,430. The cost to health plans was reported to be between $10 and $25 per request.
Prior authorization practices cost the US healthcare system between $23 and $31 billion annually. This highlights the importance of a streamlined process.
Your insurance provider needs to make sure that ongoing or recurrent service is actually helping you. For example, if you've been having physical therapy (PT) for three months, your provider might request authorization for another three months.
Requirements and Regulations
Prior authorization requirements vary depending on the type of health coverage you have. Original Medicare does not require prior authorization, but Medicare Advantage plans often do.
Prior authorization is required for Part B Step Therapy Program medications starting January 1, 2025. The federal government finalized new rules in 2023 to streamline Medicare Advantage's prior authorization processes.
The rules for prior authorization also vary by state, especially for state-regulated health plans. Prior authorization requirements can be complex and may lead to treatment delays.
Also Known As
Prior authorization is also known as precertification, predetermination, and pre-approval. These terms all refer to the same process of getting approval from your health insurance plan before receiving certain treatments.
The purpose of prior authorization is to ensure that your treatment is necessary and will be covered by your insurance plan. Without prior approval, your insurance plan may not pay for your treatment, leaving you responsible for the full bill.
Some common names for prior authorization include precertification, predetermination, and pre-approval.
Purpose and Costs
Prior authorization checks are put in place to provide cost savings to consumers by preventing unnecessary procedures and expensive brand name drugs when a generic is available.
Up to 800 medical services require prior authorizations, according to a 2009 report from the Medical Board of Georgia.
Physicians have expressed frustration with the current prior authorization process, citing the time spent interacting with insurance providers and the costs incurred.
Primary care physicians spend 1.1 hours per week fulfilling prior authorizations, while nursing staff spend 13.1 hours per week and clerical staff spend 5.6 hours.
The annual cost per physician to conduct prior authorizations was estimated to be between $2,161 and $3,430 in a 2012 study.
Prior authorization practices cost the US healthcare system between $23 and $25 billion annually, according to a 2009 estimate.
Does Medicare Require?
Original Medicare, which includes Part A and Part B, generally does not require prior authorization. However, Medicare Advantage plans often do require prior authorization, but the federal government has finalized new rules in 2023 to streamline this process.
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Medicare Advantage plans' prior authorization requirements can vary depending on the urgency of the need for treatment, your location, and the type of health coverage you have.
Some states have different rules for prior authorization, especially for state-regulated health plans.
Here's a summary of Medicare's prior authorization requirements:
Basic Information Required
To get prior authorization, you'll need to provide some basic information. The name and Medical Assistance ID number (also known as the ACCESS card number) of the beneficiary is a must-have.
You'll also need to provide the name and phone number of the contact person at the prescriber's office. This ensures that the prescriber's office can be reached with any questions or concerns.
The prescriber's specialty or field of practice is also required. This helps ensure that the prescriber has the necessary expertise to prescribe the medication.
You'll need to provide the prescriber's office address, phone number, and fax number. This makes it easy to get in touch with the prescriber's office if needed.
The prescriber's state license number and NPI number are also required. This ensures that the prescriber is properly licensed and registered.
Here's a rundown of the specifics of the prescription: Drug nameStrengthFormulation (e.g., capsule, inhalation, injection, etc.)Quantity writtenDirections for useDays' supply of the prescriptionDuration of therapy requested
You'll also need to provide the beneficiary's diagnosis(es) or condition(s) being treated and corresponding diagnosis code(s).
Services That Require
Services that require prior authorization can be a bit of a mystery, but don't worry, I've got the lowdown. For dates of service starting Jan. 1, 2025, prior authorization is required for Part B Step Therapy Program medications.
Some services are more likely than others to need prior authorization. Examples include diagnostic imaging, such as MRIs, CTs, and PET scans. Durable medical equipment, like wheelchairs, also require prior authorization.
Rehabilitation services, like physical or occupational therapy, are another example of services that commonly require prior authorization. Home health services, including nurses, also fall into this category. Non-emergency surgery, or elective surgery, often requires prior authorization as well.
Here are some specific services that typically require prior authorization:
- Diagnostic imaging (such as MRIs, CTs, and PET scans)
- Durable medical equipment (such as wheelchairs)
- Rehabilitation (like physical or occupational therapy)
- Home health services (such as nurses)
- Non-emergency surgery (elective surgery)
Frequently Asked Questions
Who is responsible for submitting the prior authorization?
The healthcare provider is typically responsible for submitting the prior authorization request to the patient's insurance provider. This initiates the prior authorization process, which may involve a back-and-forth between the provider and payer.
What does a prior authorization literally mean?
Prior authorization is a pre-approval check for certain medications or procedures. It's a review process that determines if an insurance company will cover a specific treatment.
Why is it so hard to get a prior authorization?
Prior authorizations can be delayed due to errors in patient information or incorrect paperwork. This can lead to slowdowns in the process, making it challenging to get approval.
What are the tasks of prior authorization?
Prior authorization involves reviewing medical records, verifying insurance, requesting authorization, collaborating with providers, monitoring progress, and managing denials to ensure timely and compliant care. Effective prior authorization streamlines the revenue cycle and enhances patient communication.
Why do I suddenly need prior authorization?
Prior authorization is an extra step to verify insurance coverage for a medication or procedure, ensuring you receive the right treatment at the right cost. This process helps prevent unnecessary expenses and ensures your insurance coverage aligns with your treatment plan.
Sources
- https://www.uhcprovider.com/en/prior-auth-advance-notification.html
- https://en.wikipedia.org/wiki/Prior_authorization
- https://www.verywellhealth.com/prior-authorization-1738770
- https://www.pa.gov/agencies/dhs/resources/pharmacy-services/pharmacy-prior-authorization-general-requirements.html
- https://www.healthinsurance.org/glossary/prior-authorization/
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