PCI DSS P2PE compliance is a critical requirement for businesses handling sensitive payment information. This guide will walk you through the necessary steps to achieve P2PE compliance.
The Payment Card Industry Data Security Standard (PCI DSS) requires the use of Point-to-Point Encryption (P2PE) to protect cardholder data. P2PE is a method of encrypting data in real-time, from the moment a card is swiped or inserted.
To start the P2PE compliance process, you must first identify the cardholder data environment (CDE) and the systems that handle sensitive payment information. This involves conducting a thorough risk assessment to determine the scope of the P2PE implementation.
A P2PE solution must be implemented in accordance with the Payment Application Data Security Standard (PA-DSS) and the PCI DSS. This includes the use of a P2PE-approved hardware or software solution that meets the requirements of both standards.
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What is PCI DSS P2PE
PCI DSS is like a basic sedan, providing a list of technical, physical, and process controls to address security threats.
The PCI Council recognized the need for additional guidance on transaction encryption, leading to the creation of PCI P2PE.
PCI P2PE is like an armored tank, offering enhanced security for payment transactions.
The PCI Council believed that adhering to PCI P2PE would reduce the PCI DSS compliance scope in the merchant environment.
Payment security is a top priority, and PCI P2PE provides an extra layer of protection.
By following PCI P2PE, solution providers and merchants can reduce their PCI DSS compliance scope, making it easier to manage their security.
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Benefits and ROI
Implementing a PCI DSS P2PE solution can be a game-changer for merchants, offering significant benefits and a positive return on investment (ROI).
Choosing a PCI-approved P2PE solution can remove liability issues for your business, as CSG Forte Protect does by securely encrypting and protecting data during transit.
By selecting a PCI-validated P2PE solution, merchants can protect cardholder data, which is essential for maintaining customer trust.
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One of the key advantages of P2PE is that it reduces PCI scope, saving merchants time and money on PCI-related costs. With a minimal per transaction cost, P2PE solutions like CSG Forte Protect can help reduce the number of questions on the self-assessment questionnaire from 329 to just 33.
Here are some specific benefits of P2PE solutions like CSG Forte Protect:
- Remove liability issues for your business
- Protect cardholder data
- Save time and money on PCI-related costs
- Fully integrate existing payment channels
In addition to these benefits, P2PE solutions like CSG Forte Protect are also certified for compliance with ISO 27001:2013, SSAE SOC 1, and HIPAA, giving merchants peace of mind when it comes to data security.
Custom Solution for Organization
Bluefin can create a custom P2PE solution for your organization. They'll work with you one-on-one to understand your processing environment, acceptance channels, and partnerships to craft a solution tailored to your business needs.
Their relationship managers will help you identify the best solution for your unique situation. This custom solution can include a Direct to Merchant P2PE solution, which allows for a direct connection to Bluefin without changing your processing environment.
This solution is ideal for large retailers and organizations. It offers several benefits, including simple implementation, customization, and premier support.
Here are some benefits of the Direct to Merchant P2PE solution:
- Simple Implementation: Bluefin provides several configurations and options for P2PE direct, including coding directly to their Decryptx API from your data center to eliminate customer and employee endpoints, networks, and environments from PCI scope.
- Customization: Their direct P2PE solution allows your organization to easily modify your existing payment ecosystem with the largest selection of P2PE payment terminals and Key Injection Facilities (KIFs) available in the market, including Remote Key Injection (RKI).
- Premier Support: Bluefin can support and manage the requirements for all components included in a validated P2PE solution (Domains 1-6), including encryption management services, the decryption environment, chain-of-custody, RKI and KIFs.
Compliance and Scoping
Using a validated P2PE solution within your environment and keeping it segmented from other card data channels can make you eligible to complete the SAQ P2PE questionnaire, which is accepted by all acquirers. This reduces the number of questions by nearly 90% compared to the SAQ D.
A scoping workshop is a collaborative session to define the scope of a P2PE compliance assessment. The primary objective of the workshop is to identify the payment card data environment (CDE) and P2PE solution components that are in scope for the assessment.
The PCI P2PE Standard covers the entire payment process, including hardware and software used to capture payment card data, secure encryption of that data at the point of capture, transmission of the encrypted data to the payment processor, and secure decryption of the data at the processor's end.
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Any system that can only see P2PE-encrypted account data may be deemed "out of scope." This removal of systems or networks from scope can result in significant savings of both cost and effort.
Some key compliance requirements include:
- The data must be encrypted at the payment terminal.
- The payment terminal may only use P2PE-approved applications.
- The merchant must conduct annual inventory checks on payment terminals.
- The merchant must install cameras with a clear view of the terminal.
A P2PE assessment is a formal evaluation of an organization's adherence to the P2PE requirements. This assessment is typically conducted by a P2PE Qualified Security Assessor (QSA) in collaboration with the P2PE service provider.
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Compliance Requirements
P2PE reduces the likelihood of PCI compliance breaches by directly connecting the payment terminal to the processing system, dropping the number of self-assessment questionnaire questions from over 300 to around 30.
The data must be encrypted at the payment terminal, and the payment terminal may only use P2PE-approved applications. This ensures a high level of security without increasing the compliance audit burden.
To meet compliance requirements, merchants must conduct annual inventory checks on payment terminals and install cameras with a clear view of the terminal. These measures help prevent data breaches and ensure that merchants are in compliance with P2PE requirements.
Here are the key compliance requirements in a concise list:
- The data must be encrypted at the payment terminal.
- The payment terminal may only use P2PE-approved applications.
- The merchant must conduct annual inventory checks on payment terminals.
- The merchant must install cameras with a clear view of the terminal.
Compliance Requirements
P2PE reduces the likelihood of PCI compliance breaches by directly connecting the payment terminal to the processing system. This results in a significant reduction in the number of self-assessment questionnaire questions, from over 300 to around 30.
Some key compliance requirements include encrypting data at the payment terminal, using only P2PE-approved applications, conducting annual inventory checks on payment terminals, and installing cameras with a clear view of the terminal.
The data must be encrypted at the payment terminal. This means that sensitive cardholder information is protected from the moment it's entered.
The payment terminal may only use P2PE-approved applications. This ensures that the terminal is secure and compliant with PCI standards.
The merchant must conduct annual inventory checks on payment terminals. This helps prevent tampering and ensures that all terminals are secure.
The merchant must install cameras with a clear view of the terminal. This provides an additional layer of security and helps prevent tampering.
Here are some key compliance requirements summarized in a table:
What Devices Offer KIFs?
Bluefin offers a wide range of devices from various manufacturers, including countertop, mobile, call center, and unattended devices.
Some of the manufacturers they partner with include Anywhere Commerce, AMP, BBPOS, and Datecs.
Bluefin's P2PE solution provider has the largest number of device and KIF offerings, with over 10 different manufacturers offering their devices.
If you're looking for a specific device, you can check out Bluefin's P2PE Device page for the full list.
Here's a list of some of the devices Bluefin offers:
- Anywhere Commerce
- AMP
- BBPOS
- Datecs
- Equinox
- ID Tech
- Ingenico
- Magtek
- Miura
- PAX
- Verifone
Bluefin is currently partnered with 16 KIFs globally, offering a wide range of solutions.
These KIFs are located in different parts of the world, including the US, the UK, and Canada.
Here's a list of some of the KIFs Bluefin is partnered with:
- CDE – Atlanta, GA
- Datecs – Sofia, Bulgaria
- First Data Hardware – Atlanta, GA and Mississauga, ON
- Fiserv – Brookfield, WI
- Infinite Peripherals – Irvine, CA
- Ingenico Group – Atlanta, GA and London, UK
- Lantec – Dublin, UK and Poland
- Maxwell Merchant Solutions – Belleville, ON
- PayCipher – Alpharetta, GA
- POS Portal – Sacramento, CA and Louisville, KY
- SecureRetail – Leicestershire, UK
- Spencer Technologies – Northborough, MA
- UCP – Las Vegas, NV
- Verifone – San Jose, CA
What Is a Manager?
A manager is essentially a tool that helps simplify and streamline tasks. The P2PE Manager, for instance, is a 100% online portal that makes it easy to manage P2PE device chain of custody and attestation.
This online portal is provided free of charge to all clients and partners as part of Bluefin's P2PE program. The P2PE Manager allows you to record the complete lifecycle of each device, from ordering to receipt to activation.
With the P2PE Manager, you can also set up locations for the devices and assign an administrative hierarchy for user access. This makes it easier to manage and report on your devices.
The P2PE Manager also enables you to view transactions and export reports for attestation. This can be a huge time-saver and help you stay on top of compliance requirements.
Assistance with Remediation
A consultant can help you remediate issues highlighted by a PCI P2PE gap analysis by providing guidance and expertise on implementing the necessary controls to address the identified gaps.
Your organization can develop a remediation plan to address gaps identified in the assessment, which will help prioritize remediation efforts and ensure all gaps are addressed in a timely manner.
A consultant can help implement new controls and processes to address the gaps, including developing new policies and procedures, implementing new security controls, or upgrading existing hardware and software components.
Your organization's staff can receive training and education to understand the requirements of the PCI P2PE standard and how to implement the necessary controls and processes, ensuring they are equipped to maintain compliance over time.
Here are the ways a consultant can assist with remediation:
- Developing a remediation plan to address gaps identified in the assessment.
- Implementing new controls and processes to address the gaps.
- Providing training and education to your organization's staff.
- Preparing your organization for a formal assessment.
Once your organization has addressed the gaps, a consultant can help prepare you for the formal assessment required for P2PE certification, including conducting pre-assessment testing to ensure your P2PE solution is functioning as intended.
Choosing a Provider
Choosing a provider for your PCI P2PE solution can be a daunting task, but it's essential to ensure the security and compliance of your financial data. Less than 50 companies worldwide have been validated as PCI-listed P2PE Solutions Providers, so it's crucial to do your research.
A good place to start is by checking the list of validated P2PE Solution Providers on the PCI Security Standards Council website. You can find this list at https://www.pcisecuritystandards.org/assessors_and_solutions/point_to_point_encryption_solutions.
If you're in the healthcare industry, you'll want to look for providers that have experience working with healthcare organizations. Bluefin, for example, has partnered with several healthcare companies, including Epic and Flywire.
Bluefin's Decryptx product is a decoupled P2PE solution that allows processors, payment gateways, and software vendors to provide their P2PE solution through their platforms. This means that merchants or organizations using one of Bluefin's partners can get the security and reduced PCI scope of their P2PE solution through their current configuration.
Some of Bluefin's partners in the healthcare industry include:
- Epic
- Flywire
- HealthPay 24
- Phreesia
Other industries, such as retail and higher education, also have specific partners and solutions available. It's essential to research and find a provider that meets your specific needs and industry requirements.
Sources
- https://www.bluefin.com/payment-security/pci-p2pe-faq/
- https://www.vikingcloud.com/blog/the-pci-point-to-point-encryption-p2pe-program
- https://www.forte.net/p2pe-vs-e2ee-whats-the-best-payment-security-option/
- https://247cyberlabs.com/services/p2pe-compliance/
- https://ingenico.com/us-en/newsroom/blogs/pci-p2pe-validated-solutions-the-ultimate-defense-against-payment-card-data-breaches
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