
OneUnited Bank has a rich history that dates back to 1968, when it was founded by a group of African American ministers in Los Angeles.
The bank's mission is to provide financial services to underserved communities, with a focus on empowering individuals and families to achieve economic independence.
OneUnited Bank is the largest African American-owned bank in the United States, with a presence in California, Massachusetts, and Washington, D.C.
The bank offers a range of financial products and services, including checking and savings accounts, mortgages, and investment services.
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History
OneUnited Bank has a rich history that spans almost 50 years, beginning with the opening of Unity Bank & Trust in Boston, Massachusetts.
Founded by combining Black-owned banks across the country, OneUnited Bank was established to channel the spending power of its communities back into their neighborhoods.
Our History
OneUnited Bank has a rich history that spans almost 50 years, starting with the opening of Unity Bank & Trust in Boston, Massachusetts.

The bank was established through the merger of several Black-owned banks across the country, including Founders National Bank of Los Angeles, Family Savings Bank in Los Angeles, Peoples National Bank of Commerce in Miami, and Boston Bank of Commerce.
In 2001, Boston Bank of Commerce rebranded as OneUnited Bank, marking a significant milestone in the institution's growth.
OneUnited Bank's mission has remained the same since its inception: to create an institution that can garner the spending power of the community and channel it back into the communities they serve.
OneUnited Bank has faced its share of challenges, including financial difficulties in 2008 and 2009, but the bank has demonstrated sustained profitability since 2009.
As of 2019, OneUnited Bank was one of only six banks to have neither failed financially nor paid back the investments made through the Troubled Asset Relief Program (TARP).
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2010s
In the 2010s, OneUnited Bank started using customer relationship management (CRM) software from Salesforce.com on iPads in its Boston, Los Angeles, and Miami branches.

This technology allowed the bank to better manage customer relationships and streamline their operations. OneUnited's use of CRM software was a significant step forward in terms of customer service and efficiency.
In 2013, regulators expressed concern about the bank's lending activity, particularly in the Boston and Miami markets. The bank had made or purchased a total of 34 loans in Massachusetts over three years, with 26 of those loans taking place in Suffolk County.
Regulators noted that the bank's lending activity in Boston and Miami was significantly lower than expected, with just eight loans made in Boston and three in Miami. Nationally, only nine of the bank's loans in 2013 were made to low- or moderate-income borrowers.
In response to these concerns, OneUnited introduced the UNITY Visa credit card, also known as the "Comeback Card", in January 2014. This credit card was designed for customers with low credit scores and included training to help them improve their credit score.
The UNITY Visa Card also featured a "Me" app that allowed consumers to apply for the card and open a deposit account to fund it. This innovative approach to credit card management earned OneUnited recognition as a Notable IT Initiative from Community Banks by American Banker.

By the end of 2014, OneUnited had removed online and over-the-phone credit card balance pay services, citing a need to focus on in-person services at their bank branches. This change affected customers who lived at long distances from the bank's branches, who were now required to send checks by mail to make payments on their Unity Credit Cards.
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Banking Services
OneUnited Bank's application process is a breeze, and you can expect a response within minutes.
Their banking products are fantastic, and the best part is that they don't come with monthly fees, making it easy to manage your finances.
The bank's AI-driven tools have been incredibly helpful in making informed financial decisions.
When Are Check Funds Available?
Check funds can be a bit tricky to understand, but it's essential to know when they'll be available in your account. Funds from a check deposit at OneUnited Bank are available on the first business day after the day of the deposit.

You can't just assume that the money will be available instantly. In fact, you might have to wait a day or two before you can use it.
OneUnited Bank's policy is clear: funds from a check deposit are available on the first business day after the deposit. This means you can plan your finances accordingly and avoid any overdrafts or other issues.
It's always a good idea to check your account regularly to see when the funds have been credited.
Do They Offer Loans?
They offer loans, and it's easy to access them through the app. You can simply log in, select "More" and then "Loans" to find the CashPlease Loan option.
To apply for a loan, you can choose from two options: CashPlease Loan or CashPlease Personal Loan. Both can be accessed by logging in and selecting "Loans" from the menu.
The online application process is available 24/7, so you can apply at any time that suits you.
Black Checking

You can manage your finances with a BankBlack Checking account, which allows you to feel proud of your identity.
OneUnited offers a BankBlack Tap to Pay Visa Debit Card that's unapologetically Black and proud, making it a great option for those who want a card that reflects their personality.
This card lets you make purchases every day and feel like royalty while doing it.
OneUnited's BankBlack Checking account is a great way to manage your money, your way.
Banking
OneUnited Bank offers a range of fantastic banking products with no monthly fees, making managing your finances a delight.
Their application process is a breeze, and you can receive a response within minutes.
Their AI-driven tools are incredibly helpful in making informed financial decisions.
The BankBlack Tap to Pay Visa Debit Card is a card that's unapologetically Black and proud, and you can feel like royalty when using it to make purchases.
If you're not satisfied with your experience, you can contact OneUnited Bank to talk to the same representative again.
Reviews and Feedback

OneUnited Bank is known for its excellent customer service. The bank's employees are friendly, kind, and patient, and they listen well to their customers' needs.
Their services are designed to be accessible to everyone, with no language barriers. This is evident in the positive reviews from customers who have had a great experience with the bank.
OneUnited Bank performs credit checks only when you're applying for their Unity Visa credit card or mortgage loans. This means you don't have to worry about your credit history being checked unnecessarily.
The bank's commitment to providing excellent service is evident in the reviews from satisfied customers. One customer praised the bank's staff for being so friendly and kind, and for listening well to their needs.
OneUnited Bank values its customers and encourages them to take advantage of their Advocate Referral Rewards Program. This program allows customers to earn cash for each qualified referral they make.
Personal Support

OneUnited Bank's personal support is truly exceptional. They have a team that will go above and beyond to help you with any issue you may have.
Their personalized service is a testament to their commitment to building strong relationships with their customers. This was evident in a customer's experience where they were able to call their personal banker, Dannie, for assistance with securing their accounts after identity theft.
Having a dedicated point of contact like Dannie can make a huge difference in times of need.
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I'm Part of a Black
Being part of a supportive community can be incredibly empowering. OneUnited is a Black-owned bank that offers a user-friendly website with educational resources.
Their website is very educational and self-serving, making it easy to navigate and find what you need. The bank is passionate about providing customers with easy-to-use resources.
I'm thrilled to be part of a community that values education and accessibility. OneUnited strives to improve their website, showing their commitment to customer satisfaction.
Their focus on customer satisfaction is evident in their response to customer reviews. They take the time to thank customers for their feedback and use it to improve their services.
Personal Support

Having a personal banker can make all the difference in how you feel about your bank. Dannie, a representative from OneUnited Bank, sold several CDs to a customer and even gave them her number to call if they ever needed assistance.
The customer's trust in Dannie was well-placed, as they were able to get help when their identity was stolen a few years later. Dannie assisted them in securing their accounts, showing that even in difficult times, the bank's support was there.
OneUnited Bank's personalized service is a key part of what sets them apart from other banks. Their team is dedicated to building strong relationships with customers, as evidenced by the customer's glowing review of their experience.
Company Information
OneUnited Bank is the largest Black-owned bank in the US, with assets over $2.5 billion.
It was founded in 1968 by a group of African American entrepreneurs.
The bank is headquartered in Boston, Massachusetts.

OneUnited Bank offers a range of financial services, including checking and savings accounts, mortgages, and small business loans.
Its mission is to provide financial services and education to underserved communities.
OneUnited Bank has a strong commitment to community development and has invested in over $1 billion in community development projects.
The bank has a diverse team of over 300 employees.
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Frequently Asked Questions
Is OneUnited Bank a real bank?
Yes, OneUnited Bank is a legitimate, FDIC-insured financial institution. It's a real bank with deposits insured up to $250,000.
Who is the largest black-owned bank in the USA?
OneUnited Bank is the nation's largest Black-owned bank in the USA. It's also the first Black internet bank and a pioneer in financial inclusion.
Can I use Zelle with OneUnited Bank?
Yes, you can use Zelle with OneUnited Bank, as well as Cash App and Venmo, with your OneUnited Bank Visa Debit Card. This convenient feature makes it easy to move your money.
Sources
- https://en.wikipedia.org/wiki/OneUnited_Bank
- https://wallethub.com/profile/oneunited-bank-13004998i
- https://cdbanks.org/oneunited-bank
- https://www.banks.com/profile/oneunited-bank/
- https://www.trustpilot.com/review/www.oneunited.com
- https://mitsloan.mit.edu/ideas-made-to-matter/how-oneunited-bank-took-lead-bankblack
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