OmniBSIC Bank: Delivering Excellence in Financial Services

OmniBSIC Bank has been a trusted name in financial services for years, providing customers with a wide range of innovative solutions.

The bank's commitment to excellence is evident in its dedication to delivering top-notch customer service, with a team of highly trained professionals available to assist with any queries or concerns.

OmniBSIC Bank has a strong presence in the market, with a large network of branches and ATMs that make it easily accessible to customers.

By leveraging cutting-edge technology, the bank has streamlined its services to make banking faster, more convenient, and more secure.

A unique perspective: Banks and Banking Services

OmniBSIC Bank has reported a significant increase in its net profit, reaching a staggering 20% growth in the past year. This impressive growth can be attributed to the bank's strategic expansion into new markets and its focus on digital banking services.

The bank's total assets have also seen a notable increase, rising to 1.5 trillion shillings. This growth in assets has enabled the bank to provide more loans and investments to its customers, further driving its financial performance.

OmniBSIC Bank's focus on digital banking has been a key driver of its success, with the bank's mobile banking app experiencing a 30% increase in downloads. This has enabled customers to easily access their accounts and conduct transactions from anywhere.

The bank's customer base has also grown significantly, with a 25% increase in the number of customers over the past year. This growth in customer base has led to an increase in the bank's revenue, further contributing to its financial performance.

At OmniBSIC Bank, service excellence is a defining hallmark that sets us apart from our peers. We strive to provide every customer with an experience that exceeds their expectations from the moment they walk through our doors or interact with any of our channels.

Our focus on service excellence is a continuous process of improvement, not a one-time experience. We constantly look for ways to enhance our services and exceed our customers' expectations.

Our well-trained Relationship Managers and Customer Service Officers work tirelessly to ensure 24/7 holistic customer satisfaction. They're dedicated to meeting the needs and expectations of our valued clients.

In an industry where products are homogenous, the quality of service is what truly sets an institution apart. At OmniBSIC Bank, we believe that our commitment to service excellence has helped us build lasting relationships with our clients, leading to consistent growth of the Bank.

OmniBSIC Bank has a mission to provide excellent and innovative banking services to its customers through competent employees, extensive delivery channels, and technology.

The bank has introduced various initiatives to enhance customer service, including the establishment of a 24/7 Contact Center, which is available at all times to address customer inquiries and concerns.

Robust training programs for staff have also been implemented to ensure that employees have the necessary skills to provide top-notch service to customers.

The bank has migrated to a new core banking application called Flexcube, which has improved efficiency and productivity.

OmniBSIC Bank has leveraged technology and digital solutions effectively to stay competitive and meet the evolving needs of its customers.

The bank has upgraded its core banking software, which has enabled it to provide better services to its customers.

OmniBSIC Bank has received the International Organization for Standardization (ISO) certification for Information Security Management System (ISO/IEC 27001:2013) as well as Payment Card Industry Data Security Standard (PCDISS) Certification, ensuring that its customers' data is secure.

The bank's cards are secured and verified by VISA, providing an additional layer of security for customers.

OmniBSIC Bank has made significant strides in Environmental, Social, and Governance (ESG) issues.

The bank improves its ESG through its procurement, recruitment, and corporate social responsibilities. This shows a commitment to making a positive impact on the environment and society.

OmniBSIC Bank measures the outcomes of key activities intended to improve its ESG strategy. This ensures that its efforts are effective and making a real difference.

The bank sets explicit restrictions to curtail or prohibit financing of certain activities and sectors. This responsible approach to lending helps to mitigate potential negative impacts on the environment and society.

OmniBSIC Bank's ESG efforts are not limited to its own operations, but also extend to its financing activities. Borrowers are required to comply with environmental requirements and obtain certifications, demonstrating the bank's commitment to sustainability.

Here are some of the ways OmniBSIC Bank is progressing with ESG: