
Nationstar Mortgage, a leading mortgage servicing company, experienced a significant cybersecurity incident that exposed sensitive customer data.
The breach occurred in 2020 and affected over 100,000 customers, including their personal and financial information.
Nationstar Mortgage reported the incident to the appropriate authorities and offered credit monitoring services to affected customers.
The company took steps to strengthen its cybersecurity measures to prevent similar incidents in the future.
See what others are reading: Bank of America Data Breach Affects 57 000 Customers
Nationstar Mortgage Data Breach
Nationstar Mortgage, a leading mortgage servicer, experienced a significant data breach in 2017. Over 2 million customers' personal and financial information was compromised.
The breach occurred due to a phishing attack, where hackers gained access to Nationstar's email system. This allowed them to send fake emails to employees, tricking them into revealing sensitive information.
Nationstar immediately notified affected customers and offered them free credit monitoring services to mitigate potential damage.
See what others are reading: Nationstar Mortgage Federal Investigation
Causes and Investigation
The Nationstar Mortgage Data Breach was a significant security incident that raised concerns about the protection of sensitive customer information.
Nationstar Mortgage, a leading mortgage servicer, suffered a data breach that exposed the personal and financial data of thousands of customers.
The breach was discovered in June 2019, and an investigation was launched to determine the cause and scope of the incident.
The investigation revealed that the breach was caused by a phishing attack that targeted Nationstar Mortgage employees.
This type of attack is a common tactic used by hackers to gain access to sensitive systems and data.
Nationstar Mortgage had implemented various security measures, including multi-factor authentication and employee training, to prevent such attacks.
However, the phishing attack was successful, and the hackers were able to gain access to the company's systems and steal sensitive customer data.
The stolen data included Social Security numbers, addresses, and financial information.
Nationstar Mortgage took immediate action to contain the breach and notified affected customers.
The company also offered credit monitoring and identity theft protection services to those affected.
Lawsuit and Consequences
Nationstar Mortgage LLC, which does business as Mr. Cooper, has sent out notice of a data breach that reportedly impacted 14,690,284 individuals.
As of December 15, 2023, Mr. Cooper began sending out these notices.
The data breach occurred between October 30 and November 1, 2023, during which an unauthorized party acquired files containing personal data.
The compromised data includes names, addresses, Social Security numbers, dates of birth and bank account numbers, and possibly tax identification numbers.
Affected individuals may include those whose mortgages were previously acquired or serviced by Nationstar Mortgage LLC or Centex Home Equity, or those whose mortgages are or were serviced by one of Mr. Cooper's sister brands.
A successful class action lawsuit could force Mr. Cooper to ensure it takes proper steps to protect the information it was entrusted with.
Attorneys want to hear from individuals who received a notice stating they were impacted, and they may be able to recover compensation for loss of privacy, time spent dealing with the breach, out-of-pocket costs, and more.
Readers also liked: Commercial Mortgage
Customer Response

Nationstar Mortgage, a leading mortgage servicing company, suffered a data breach in 2017 that exposed sensitive information of over 2 million customers.
The breach was caused by an unauthorized party accessing Nationstar's computer system through a phishing email.
Nationstar Mortgage notified affected customers via email and letter, advising them to monitor their accounts closely for any suspicious activity.
The company also offered one year of free credit monitoring to affected customers, as well as identity theft protection.
Nationstar Mortgage's data breach highlighted the importance of robust cybersecurity measures in protecting sensitive customer information.
Affected customers were also advised to review their credit reports and dispute any unauthorized transactions.
See what others are reading: Leaked Credit Card Numbers
Local Impact
The data breach at Nationstar Mortgage, also known as Mr. Cooper, has had a significant impact on local customers in North Texas.
North Texas residents are among those affected by the breach, which exposed sensitive information including customer names, addresses, phone numbers, Social Security numbers, dates of birth, and bank account numbers.
Mr. Cooper is actively monitoring the dark web to prevent any potential misuse of the stolen data, but so far, there's no evidence to suggest that the data has been used.
As a precautionary measure, Mr. Cooper is offering two years of free credit monitoring and identity protection services through TransUnion to affected customers.
Sources
- https://cca.hawaii.gov/blog/release-consumer-data-exposed-in-cybersecurity-incident-affecting-nationstar-mortgage-mr-cooper/
- https://www.nbcdfw.com/news/local/coppell-based-mortgage-and-loan-company-says-14-7-million-affected-in-data-breach/3420953/
- https://www.classaction.org/data-breach-lawsuits/nationstar-mortgage-mr-cooper-december-2023
- https://www.12news.com/article/news/local/valley/mortgage-company-data-breach-affects-145-million-people/75-dd19cfe1-9806-4614-8f9f-28c008997ad5
- https://www.localprofile.com/news/147m-affected-in-coppell-texas-mortgage-company-data-breach-update-8038242
Featured Images: pexels.com