Moneygram Data Breach Protection and Cybersecurity

Moneygram has taken steps to protect its customers from data breaches, including implementing a robust cybersecurity system that detects and prevents unauthorized access to customer data.

In 2020, Moneygram reported that it had identified and resolved a data breach that affected 350,000 customers.

Moneygram's cybersecurity system includes multi-factor authentication to ensure that customers' accounts are secure.

Moneygram also offers customers the option to enable two-factor authentication on their accounts, adding an extra layer of security.

Moneygram's data breach protection policies require that customers be notified within 72 hours of a breach, allowing them to take immediate action to protect their accounts.

MoneyGram recently announced a data breach that may have exposed sensitive personal information in its systems. The breach occurred between September 20 and 22, 2024, when an unauthorized individual accessed MoneyGram's computer network.

MoneyGram's investigation found that the stolen information varies depending on the individual, but it may include names, Social Security numbers, addresses, dates of birth, contact information, driver's licenses, utility bills, bank account numbers, and transaction information.

The types of impacted information are extensive and include names, contact information, dates of birth, national identification numbers, Social Security numbers, government-issued identification documents, bank account numbers, transaction information, and, for a limited number of consumers, criminal investigation information.

MoneyGram will offer 24 months of complimentary credit monitoring services to affected individuals. A link to the breach notification is available on MoneyGram's website.

The breach was discovered on September 27, 2024, after MoneyGram launched an investigation into the incident. The company shut down its IT systems and notified customers of the breach on October 7, 2024.

Here is a list of the types of information that may have been exposed:

MoneyGram has taken steps to address the data breach, including setting up a dedicated call center available in English and Spanish, open Monday through Friday between 8 am and 8 pm CT.

The company's website notice and FAQs provide recommendations for affected consumers to protect their data, which can be found at www.moneygram.com.

MoneyGram's investigation is ongoing, and the company is working to determine which consumers were affected by the breach.

The types of impacted information varied by affected consumer, including names, contact information, dates of birth, and Social Security numbers.

MoneyGram serves more than 50 million people in over 200 countries and territories each year, processing more than $200 billion USD annually.

The company has been named a recipient of the Top Workplaces USA award for three consecutive years, and its digital transactions now account for over 50% of its money transfer business.

MoneyGram regrets any concern this issue may cause its consumers and takes its obligation to safeguard personal information very seriously.

Data protection is a top priority, especially when dealing with sensitive information like personal data. MoneyGram customers' data was stolen in a cyberattack, including names, phone numbers, and Social Security numbers.

The type and extent of stolen data varies depending on the customer affected. In some cases, information about criminal investigations was also compromised.

MoneyGram serves over 50 million people in more than 200 countries, making data protection a significant concern. This highlights the need for robust security measures to safeguard customer data.

Here's a list of the types of data stolen in the cyberattack:

Victims are informed individually about the stolen information, and MoneyGram has taken steps to shut down its IT systems to prevent further breaches.

MoneyGram has set up a dedicated call center to support affected consumers, available Monday through Friday between 8 am and 8 pm CT, in both English and Spanish.

The call center is one of the resources available to consumers affected by the data breach, which occurred between September 20 and 22, 2024.