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To ensure your Microsoft 365 email is HIPAA compliant, you'll need to meet specific requirements. Microsoft 365 has a Business Associate Agreement (BAA) with HIPAA covered entities, which means they're responsible for protecting PHI.
To comply with HIPAA, you must implement data loss prevention (DLP) policies that detect and prevent the unauthorized disclosure of PHI. Microsoft 365 provides DLP policies that can help you meet this requirement.
Microsoft 365 also requires you to use Information Rights Management (IRM) to encrypt and protect PHI. IRM allows you to control access to sensitive information and ensure it's only accessible to authorized users.
To monitor and report on HIPAA compliance, you can use Microsoft 365's compliance tools, such as the Compliance Manager and the Data Loss Prevention (DLP) dashboard.
Microsoft 365 HIPAA Compliance
Microsoft offers a range of HIPAA compliant email solutions, including Microsoft 365. Microsoft 365 Business Basic starts at $5 per month, per mailbox, with no account minimum, and includes a basic HIPAA compliant email solution without the Office apps.
Microsoft 365 Business Standard, on the other hand, starts at $12.50 per month, per mailbox, and includes the Office apps, making it a great choice for those who need a full suite of productivity tools.
You can also opt for Microsoft 365 Business Premium, which starts at $20.00 per month, per mailbox, and includes the Office apps, as well as advanced security features.
Microsoft offers a discount when paying annually, so it's worth considering if you're looking to save some money.
Here's a breakdown of the different Microsoft 365 plans and their pricing:
Microsoft also offers a basic HIPAA compliant email solution without the Office apps, priced at $6 per month, per mailbox, with no account minimum. This is a great option for those who only need email and don't require the full suite of Office apps.
Understanding HIPAA Compliance
HIPAA compliance is a must for any healthcare organization, and it's not just about choosing the right email provider. You need to understand the critical elements that make email communication truly secure.
To send Protected Health Information (PHI) via email, you need to ensure that it's encrypted and protected from unauthorized access. According to HHS, "the Security Rule does not expressly prohibit the use of email for sending ePHI. However, the standards for access control, integrity, and transmission security require covered entities to implement policies and procedures to restrict access to, protect the integrity of, and guard against unauthorized access to ePHI."
A Business Associate Agreement (BAA) is also required for HIPAA compliance. This agreement ensures that third-party vendors handling PHI adhere to HIPAA regulations. Google Workspace and Microsoft Office 365 do offer a BAA, but only for certain services and features.
If you're sending PHI via email, it's essential to implement robust audit controls to track and manage data access effectively. This includes controlling who has access to the email and ensuring that only authorized individuals can access and send sensitive information.
To maintain HIPAA compliance in email communications, you need to regularly update and refine your security measures. This includes staying informed about evolving threats and fostering a culture of data protection in your organization.
Here are some key considerations for HIPAA compliant email:
- Audit Controls and Access Management
- Training and Support for Users
- Data Backup and Disaster Recovery Measures
- Business Associate Agreement (BAA)
By following these guidelines, you can ensure the security of sensitive information and uphold the trust of your patients and stakeholders.
Office 365 and HIPAA
Microsoft Office 365 is a HIPAA compliant email solution that meets all necessary requirements. It's a great choice for healthcare organizations, with a competitive price point.
You can use the full suite of Office 365 applications, including Outlook, for HIPAA email purposes. Microsoft will sign a Business Associate Agreement (BAA) to classify your email services as Protected Health Information (PHI).
Microsoft Office 365 pricing starts at $6 per month, per mailbox, with no account minimum. You can also choose from Microsoft 365 Business Standard and Microsoft 365 Business Premium, which offer additional features and pricing options.
Here are the Microsoft 365 pricing plans:
Microsoft offers a discount when paying annually, so be sure to check the pricing options carefully.
Controlled Data Storage
Controlled Data Storage is crucial for HIPAA compliance, especially when using Office 365. You don't have full control over data with Google Workspace and Microsoft Office 365, which can put your PHI at risk.
Limited control means you may have to deal with data breaches or security incidents that could compromise your sensitive information. Google and Microsoft offer some security measures, but they might not be enough to ensure the security of your PHI.
To maintain control, consider using advanced encryption for Google and Microsoft. This is a best practice for organizations sharing PHI via email or other cloud apps. You can also explore alternative solutions like Aspida Mail, which provides comprehensive mail systems that specialize in HIPAA complaint email.
Aspida Mail is competitively priced, starting at just $10 per mailbox per month, and offers 6 years of backup and retention on all emails. This is essential for audits and ensuring the security of your PHI.
If you're looking for a custom solution, MaxMD Direct mdEmail might be a good option. It can be integrated into your existing email configuration and provides a range of secure healthcare communication solutions. However, keep in mind that this is a custom solution, and pricing information is not available upfront.
To ensure HIPAA compliance, it's essential to encrypt emails containing PHI. This can be done using a third-party program or encryption with 3DES, AES, or similar algorithms. If the PHI is in the body text, the message must be encrypted, and if it's part of an attachment, the attachment can be encrypted instead.
Here are some key considerations for controlled data storage:
- Advanced encryption is a best practice for Google and Microsoft.
- Aspida Mail offers comprehensive mail systems with 6 years of backup and retention.
- MaxMD Direct mdEmail provides custom secure healthcare communication solutions.
Office 365
Office 365 is a HIPAA compliant email solution that meets all necessary requirements. Microsoft offers a range of plans to suit different needs, starting at just $5 per month, per mailbox, with no account minimum.
Microsoft 365 Business Basic is a basic plan that includes HIPAA compliant email without the Office apps, priced at $5 per month, per mailbox. This plan is a great option for those who only need email.
Microsoft 365 Business Standard and Business Premium plans include the full Office suite, as well as HIPAA compliant email, priced at $12.50 and $20.00 per month, per mailbox, respectively. These plans offer a lot of value for the price.
Microsoft offers a discount when paying annually for all plans. This can help save money in the long run.
Here are the key pricing details for Microsoft 365 plans:
Microsoft will sign a Business Associate Agreement (BAA) so your email services are classified as Protected Health Information (PHI), making it a secure choice for HIPAA compliant email.
Compliance Tools and Services
To ensure Microsoft 365 HIPAA compliant email, you'll need a Business Associate Agreement (BAA) which Microsoft will sign. This agreement ensures that your email services are classified as Protected Health Information (PHI).
Microsoft Office 365 meets all necessary HIPAA email requirements and is priced competitively at $6 /mailbox per month for basic email. You can use the full suite of excellent Office 365 applications, including Outlook for HIPAA email purposes.
A BAA is also required when engaging with any third-party service or vendor that handles PHI. This ensures that they adhere to HIPAA regulations, safeguarding patient data at all touchpoints.
MD Office Mail Pricing
MD Office Mail Pricing is a great option for those looking for a premium HIPAA compliant email solution. Their pricing model is based on the number of accounts you have, with three tiers to choose from.
For small practices with 1-4 accounts, you'll pay $2.10 per month, per mailbox. Medium practices with 5-25 accounts can expect to pay $1.60 per month, per mailbox. Large practices with 26-100 accounts will pay just $1.25 per month, per mailbox.
If you need email archival, you can add it for $0.90 per mailbox, per month. And, if you're willing to commit to an annual payment plan, you'll get a discount on your monthly fees.
Here's a breakdown of the pricing tiers:
Entrust
Entrust is a provider that specializes in making email HIPAA secure. It offers a convenient process to secure your email and even allows you to further increase the security of your messages by using email encryption with passwords.
Entrust has a low-end pricing that still includes the ability to send secure files up to 2GB in size. This is a great option for those who need to send large files securely.
One of the benefits of Entrust is that it includes the ability to send secure files up to 2GB in size. This is a significant advantage over other providers that may have file size limits.
Entrust also offers a Business Associate Agreement (BAA) that will help you reach full HIPAA email compliance. This is an important step in ensuring that your email is secure and compliant with HIPAA regulations.
Here are the pricing details for Entrust:
Note that pricing starts at $3/mailbox per month, but all plans have a 5-user account minimum.
Frequently Asked Questions
Does Microsoft 365 include encrypted email?
Yes, Microsoft 365 includes mailbox encryption, which protects your email communications. Learn more about Microsoft 365's encryption solutions and how they can secure your email and other data.
Sources
- https://www.virtru.com/blog/compliance/hipaa/office-365-google-workspace
- https://www.securitymetrics.com/blog/how-send-hipaa-compliant-email
- https://www.givainc.com/blog/hipaa-compliant-email/
- https://luxsci.com/blog/hipaa-compliant-email-marketing-faqs.html
- https://www.hipaahq.com/hipaa-compliant-email-providers/
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