
Master data management in the banking sector is a critical aspect of MDM Bank. It involves the process of creating a single, unified view of customers, accounts, and other key data entities.
This unified view enables banks to provide consistent and accurate information across all channels and systems, reducing errors and improving customer experience.
According to MDM Bank, poor data quality can lead to significant financial losses and reputational damage, making master data management a top priority.
By implementing a robust MDM system, banks can ensure that their data is accurate, complete, and consistent, enabling them to make informed decisions and drive business growth.
What is MDM
Master data management, or MDM, is a process that helps financial services organizations manage their data consistently across different systems.
The goal of MDM is to provide a single, unified view of customers, products, and services, which can help reduce the risk of inconsistent data and make it easier to comply with regulatory requirements.
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In the financial sector, MDM can help identify all significant owners of legal entities and their accounts, as required by the Beneficial Ownership Rule (BFO).
By implementing MDM, financial services organizations can reduce the risk of money laundering, tax avoidance, and fraud, as well as other major crimes like terrorism.
MDM can help financial services organizations manage their data more effectively, which can lead to improved customer experiences and increased efficiency.
The outcomes of violating regulatory rules and regulations can be critical, making MDM a crucial component of a financial services organization's compliance strategy.
By reducing the risk of data inconsistencies and regulatory non-compliance, MDM can help financial services organizations avoid costly fines and reputational damage.
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Benefits of MDM
MDM helps reduce the risk of data breaches and unauthorized access by providing robust security features such as data encryption, passcode lock, remote device erase, and protection against phishing attacks, spam calls, and malicious websites.

MDM optimizes device management by allowing IT teams to troubleshoot issues remotely, block malware apps, whitelist approved websites and applications, and enforce kiosk mode or single-app mode.
By streamlining workflows and automating major data-driven tasks, MDM facilitates secure remote access to banking systems, enabling employees to work efficiently from anywhere. This results in improved productivity and efficiency, which is essential in a remote work culture.
MDM also helps banks improve customer service by providing a single, reliable repository for managing and sharing accurate customer data for all lines of business and different systems. This is achieved by removing redundant data, eliminating incorrect data, combining data from various data sources, normalizing different data, and allowing a single source of reference (single repository).
Here are the key benefits of MDM in a bank:
- Improved productivity and efficiency
- Enhanced customer service
- Reduced risk of data breaches and unauthorized access
- Improved regulatory compliance
- Increased revenue and margin
Increase Business Profitability
Increasing business profitability is a top priority for many organizations, and Master Data Management (MDM) can play a crucial role in achieving this goal.

MDM helps businesses recognize the specific needs of their clients, enabling them to provide better services and increase customer satisfaction.
By optimizing cross-sell, up-sell, and product bundling offers, MDM allows marketing teams to boost customer acquisition and revenue.
A well-implemented MDM solution can also help reduce costs associated with acquiring and retaining customers, making it a valuable asset for businesses looking to improve their bottom line.
By providing a single, unified view of customer data, MDM enables businesses to make more informed decisions and tailor their services to meet the unique needs of each customer.
Benefits of MDM Solution
Implementing a Master Data Management (MDM) solution can bring numerous benefits to financial services organizations. It helps reduce the risk of data breaches and unauthorized access by providing robust security features such as data encryption, passcode lock, remote device erase, and protection against phishing attacks, spam calls, and malicious websites.
MDM optimizes device management by allowing IT teams to troubleshoot issues remotely, block malware apps, whitelist approved websites and applications, and enforce kiosk mode or single-app mode. This streamlines workflows and automates major data-driven tasks without compromising on compliance and data integrity.
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An MDM solution addresses the goal of improving revenue and margin by recognizing the specific needs of clients to provide better services to those clients, and customized services to make new customer requests. It also helps marketing teams optimize cross-sell, up-sell, and product bundling offers.
By implementing an MDM solution, banks can improve customer acquisition, raise the revenue of customer, decrease costs to acquire and hold, reduce customer attrition, and improve product sales. This is achieved by providing a single, reliable repository for managing and sharing accurate customer data for all lines of business and different systems.
Here are some key benefits of an MDM solution:
- Removes redundant data
- Eliminates incorrect data
- Combines data from various data sources
- Normalizes different data so the data can be used more effectively
- Allows a single source of reference (single repository)
By implementing an MDM solution, banks can ensure a consistent and secure user experience while maintaining control over their application ecosystem. This is particularly important in today's regulatory environment, where compliance with rules such as the Beneficial Ownership Rule (BFO) and the EU Data Protection Act is crucial.
Architecture and Design

At MDM Bank, we take a structured approach to designing our Master Data Management (MDM) architecture. This involves developing an implementation plan that includes MDM process parts, data model, data control, and technology specifications, all while considering stakeholder expectations.
The Design stage is crucial in identifying the key components of our MDM architecture, including the tools and roadmap for MDM enablement. This will help us deliver rapid Return on Investment (ROI) and meet the business use cases identified during the Evaluate stage.
To achieve this, we break down the Design stage into several key areas, including the MDM process, data model, data control, and technology specifications. By doing so, we can ensure that our MDM architecture is well-designed, scalable, and meets the needs of our business stakeholders.
Here's a summary of the key components of the Design stage:
- MDM process parts
- Data model
- Data control
- Technology specifications
By following this structured approach, we can ensure that our MDM architecture is well-designed and meets the needs of our business stakeholders, ultimately delivering value to the organization.
Complex Data Architecture

In a complex data architecture, multiple stakeholders manage data, leading to a lack of data ownership. This fragmentation makes it challenging to combine data from different systems, resulting in weakened decision-making for the business.
Data is often stored in distinct silos, making it difficult to access and utilize. Legacy systems add to the complexity, making it hard to keep up with compliance regulations.
Banks are bound by strict compliance regulations like FATCA and BASEL, which require data to be stored in a secure and compliant manner. Failure to comply can result in huge fines.
The EU Data Protection Act and PCI DSS also mandate the protection of customer data. Without a single, unified repository, banks struggle to keep up with these regulations.
Here are some common challenges faced by banks with complex data architecture:
Core Architecture of MDM
The core architecture of Master Data Management (MDM) is a crucial aspect of its implementation. It involves a structured approach to designing and building an MDM system.

The architecture of MDM typically consists of four stages: Evaluate, Specify, Design, and Execute. These stages work together to deliver a robust and effective MDM solution.
During the Evaluate stage, key business methods and stakeholder meetings are conducted to understand the organization's goals, functions, and performance. This helps identify the beginning and long-term master data demands of the business.
The Specify stage sets the business use cases, tools, and roadmap for MDM enablement, focusing on delivering rapid Return on Investment. This stage is critical in defining the scope and objectives of the MDM project.
The Design stage develops an implementation plan, including MDM process parts, data model, data control, technology specifications, and stakeholder expectations. This stage is where the technical details of the MDM system are defined.
The Execute stage brings the implementation strategy to life, leveraging lessons learned from earlier implementations to realize value. This stage is where the MDM system is deployed and made operational.
Here's a summary of the MDM architecture stages:
- Evaluate: Identify business goals, functions, and performance
- Specify: Set business use cases, tools, and roadmap
- Design: Develop implementation plan and technical details
- Execute: Deploy and operationalize the MDM system
Features and Functionality

MDM Bank offers a wide range of services, including mobile banking, online banking, and a mobile app. The bank's mobile app is user-friendly and allows customers to manage their accounts, pay bills, and transfer funds on the go.
With MDM Bank, customers can access their accounts 24/7, making it a convenient option for those who need to check their balances or make transactions outside of regular banking hours. The bank's online banking platform is also available at all times, allowing customers to manage their accounts from the comfort of their own homes.
The bank's mobile app features a secure login system, ensuring that customers' personal and financial information is protected. This is in line with the bank's commitment to maintaining the highest level of security for its customers.
MDM Bank's mobile app also offers a range of other features, including the ability to receive push notifications and updates on account activity. This feature helps customers stay on top of their finances and avoid any potential issues with their accounts.
Overall, MDM Bank's features and functionality make it an attractive option for those looking for a reliable and convenient banking service.
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Enterprise and Customer Focus

At MDM Bank, we understand the importance of balancing enterprise and customer focus. A master data management solution helps organizations manage risks and tackle threats by ensuring a single version of the truth across all departments.
By normalizing and managing information, MDM reduces internal boundaries and increases profitability. This allows us to concentrate on what matters most – providing high-quality services to our clients.
A customer-centric MDM platform ensures that clients have a general view of relevant information available anytime, anywhere. This improves customer communication and decreases enterprise marketing costs.
Enterprise Centric
In an enterprise-centric approach, organizations focus on internal processes and systems to encourage productivity and flexibility. This involves ensuring that data is revealing a single version of a fact entirely and continuously.
A master data management solution helps manage risks and threats, improve company rules, and ensure timely recall of products. It also manages privacy and attends to compliance concerns.

MDM transforms internal boundaries, reducing time to improve operational performance and increasing profitability. It concentrates on normalizing and managing information so that no departments perform in isolation.
By normalizing and managing information, organizations can tackle threats and improve company rules. This helps to assure timely recall of products and manage privacy concerns.
Customer-Centric
A customer-centric approach is crucial for any business, and it all starts with having a clear view of your clients.
An adequate master data management solution provides an accurate, consistent, and full view of your clients and communication with them.
This ensures that clients have a general view of the information relevant to them, available anytime, anywhere.
Manual processes are often used when master data is poorly managed, but this can lead to high costs and decreased customer satisfaction.
A customer-centric MDM platform not only decreases enterprise marketing costs but also increases an enterprise-customer connection.
Shishkhanov and Gutseriev Acquire Assets/Company
Mikail Shishkhanov and Mikhail Gutseriev acquired a controlling stake of 58.33% of MDM Bank in 2015.

The acquisition was a significant transaction, with the value of 100% of MDM Bank's stocks estimated at the level of near capital of the credit institution.
Shishkhanov will become the chairman of the board of MDM Bank, while Alexander Lukin will take over as president of B&N BANK.
Prior to the acquisition, MDM Bank's ownership structure was diverse, with 57.5% of authorized capital held by Cyprian MDM Holding.
The largest international financial institutions, IFC and EBRD, are also shareholders of MDM Bank.
Head Office Relocation
MDM Bank made a significant decision in 2015 to relocate its head office from Novosibirsk to Moscow.
This move was announced in February 2015, after a series of extraordinary shareholder meetings in January of the same year.
MDM in Banking
Banks are under severe regulatory pressure to identify all significant owners of legal entities and their accounts to prevent illegal financial activities.
The Financial Crimes Enforcement Network's Beneficial Ownership Rule (BFO) requires banks to maintain accurate customer data to comply with regulations.

A well-defined Master Data Management (MDM) approach provides a comprehensive understanding of the client, creating strong partnerships that contribute to agile and successful business.
Benefits of MDM in Banking
- Removes redundant data
- Eliminates incorrect data
- Combines data from various data sources
- Normalizes different data so the data can be used more effectively
- Allows a single source of reference (single repository)
This is crucial for banks looking to improve their Know Your Customer (KYC) abilities to handle risk and improve customer service.
Master Data Management
Master Data Management is crucial for financial services organizations, as it helps reduce the risk of problems like money laundering, tax avoidance, and fraud. This is especially important for banks, which are subject to regulations like the Beneficial Ownership Rule (BFO).
The Financial Crimes Enforcement Network requires banks to identify all significant owners of legal entities and their accounts to prevent these issues. Failing to comply with this rule can have severe consequences, including fines and reputational damage.
A complex data architecture can make it difficult for banks to manage their data effectively. This is because data is often stored in silos, making it challenging to combine data between systems and leading to weakened decision-making.

Data ownership is predominantly fragmented, handled by multiple stakeholders, and measured at a departmental level, rather than an organizational level. This can lead to compliance issues, as banks struggle to meet regulations like FATCA, BASEL, and the EU Data Protection Act.
Master Data Management (MDM) can help banks improve their Know Your Customer (KYC) abilities and handle risk more effectively. MDM provides a single, reliable repository for managing and sharing accurate customer data for all lines of business and different systems.
By implementing MDM, banks can remove redundant data, eliminate incorrect data, combine data from various sources, and normalize different data. This enables a single source of reference, making it easier to make informed decisions.
Here are some key benefits of MDM in banking:
- Reduces the risk of money laundering, tax avoidance, and fraud
- Improves Know Your Customer (KYC) abilities
- Enhances data quality and accuracy
- Reduces compliance risks and fines
- Improves decision-making and customer service
Banking Sector Summary
In the banking sector, a well-defined MDM approach is crucial for creating strong partnerships with clients. A comprehensive understanding of the client is provided by combining MDM with enhanced data management systems.
This approach contributes to agile and successful business, allowing banks to adapt quickly to changing market conditions.
2008: Consolidation with Ursa

In 2008, MDM Bank underwent a significant transformation with the consolidation of URSA Bank. On December 3, 2008, the shareholders of both banks announced their intention to integrate their shares into a single bank holding, aiming to create one of Russia's leading private universal banks.
This ambitious plan marked a major milestone in MDM Bank's history, setting the stage for future growth and development. On August 10, 2009, the consolidation process was officially completed, solidifying MDM Bank's position in the Russian banking industry.
Performance and Management
MDM Bank's performance has been a topic of interest, especially in 2014. They took the 25th place by the amount of assets in the ranking Interfax-100 prepared by Interfax-CEA.
Having a solid master data management system is crucial for any bank, including MDM Bank. This is because MDM helps remove redundant data, eliminate incorrect data, combine data from various sources, normalize different data, and provide a single source of reference.

A well-implemented MDM solution can synchronize master data across the enterprise, making it easier to manage and share accurate customer data. This, in turn, improves customer service and helps handle risk more effectively.
MDM Bank can benefit from master data management by improving their Know Your Customer (KYC) abilities. This is because MDM provides a single, reliable repository for managing and sharing accurate customer data for all lines of business and different systems.
Here are some key benefits of master data management for MDM Bank:
- Removing redundant data
- Eliminating incorrect data
- Combining data from various data sources
- Normalizing different data so the data can be used more effectively
- Allowing a single source of reference (single repository)
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