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Need to get in touch with MassHealth customer service? You can call them at 1-800-841-2900, which is available 24/7 for both English and Spanish speakers.
MassHealth has multiple phone numbers, but this one is the main number to reach their customer service team.
Contact Information
To contact MassHealth, you have several options. The primary MassHealth phone number to contact their customer care team is 1-800-841-2900.
If you need TDD/TTY services, you can use extension 711 on the same phone number. You can also contact the Accident Trauma and Estate Recovery Units at 1-800-754-1864 or 1-508-856-6381.
If you prefer to write to MassHealth, their corporate office is located at 100 Hancock Street, 6th Floor, Quincy, Massachusetts 02171, United States.
MassHealth
To contact MassHealth, you can call their primary phone number at 1-800-841-2900, which also offers TDD/TTY services through ext. 711.
MassHealth offers a variety of coverage types, including MassHealth Standard, MassHealth CommonHealth, and MassHealth Family Assistance, among others.
If you need to contact MassHealth's Accident Trauma and Estate Recovery Units, you can call 1-800-754-1864 or 1-508-856-6381.
You can reach out to MassHealth customer service for tailored assistance and information regarding your MassHealth coverage and related concerns.
Here are the MassHealth coverage types:
- MassHealth Standard
- MassHealth CommonHealth
- MassHealth Family Assistance
- MassHealth Basic
- MassHealth Essential
- MassHealth Prenatal
- MassHealth Limited
- MassHealth Senior Buy-In
- MassHealth Buy-In
Corporate Office Address
The MassHealth corporate office is located at 100 Hancock Street, 6th Floor, Quincy, Massachusetts 02171, United States.
This address serves as the focal point for overseeing MassHealth's administrative and operation functions.
It is also the designated MassHealth contact point for customer service communication, including general inquiries and administrative issues about MassHealth services.
The MassHealth office location is the official communication channel for individuals demanding written communication to engage with MassHealth regarding a wide range of service-related concerns and inquiries.
How to Contact
If you need to schedule transportation to your medical appointments, you can contact MART to arrange approved PT-1 transportation.
You can reach MART to cancel previously scheduled transportation or confirm the vendor transporting for a scheduled trip. You can also file a complaint regarding your trip with MART.
The MassHealth customer service phone number is 1-800-841-2900, with TDD/TTY services available by dialing ext. 711. You can also contact the Accident Trauma and Estate Recovery Units at 1-800-754-1864 or 1-508-856-6381.
The MassHealth corporate office is located at 100 Hancock Street, 6th Floor, Quincy, Massachusetts 02171, United States.
Here are the MassHealth contact numbers and their corresponding services:
Why Contact
If you're a MassHealth member, there are several good reasons to contact MART, the transportation services provider.
You can reach out to MART to schedule approved transportation to your medical appointments, which is a huge help if you're not able to drive yourself.
To cancel a previously scheduled transportation, simply give MART a call.
You can also use this service to confirm the vendor transporting for a scheduled trip, so you know who to expect.
If something goes wrong with your trip, you can file a complaint with MART.
Here are some specific reasons to contact MART:
- To schedule approved PT-1 approved transportation to your medical appointments
- To cancel previously scheduled transportation
- To confirm the vendor transporting for a scheduled trip
- To file a complaint regarding your trip
Frequently Asked Questions
How do I check my MassHealth status?
To check your MassHealth status, call (888) 665-9993 and follow the automated menus. You can also access your information by phone in multiple languages.
What is MassHealth premium assistance number?
The MassHealth premium assistance number is (800) 862-4840. Contact this number for more information on enrolling in the Premium Assistance (PA) program.
What are the hours for MassHealth insurance?
MassHealth Customer Service is available Monday through Friday from 8am to 5pm. Call (800) 841-2900 or use TDD/TTY 711 for assistance.
What insurance is MassHealth?
MassHealth is a combined Medicaid and CHIP program in Massachusetts, offering comprehensive coverage for essential services. It provides coverage for doctor visits, prescription drugs, hospital stays, and more.
What is MassHealth insurance called?
MassHealth is the Medicaid program in Massachusetts, providing health care coverage to eligible residents. It's a vital resource for those in need, offering comprehensive coverage and support.
Sources
- https://www.pissedconsumer.com/company/masshealth/customer-service.html
- https://www.bmc.org/pediatrics-special-kids-special-help/pay-your-childs-healthcare/masshealth-benefits
- https://hstrides.mrta.us/memberservices/
- https://fenwayhealth.org/an-important-message-for-masshealth-members/
- https://gethuman.com/phone-number/MassHealth
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