Marquette Savings Bank's Story of Success and Innovation

Marquette Savings Bank has a rich history that spans over 160 years. The bank was founded in 1868 in Marquette, Michigan, and has since grown to become one of the largest banks in the Upper Peninsula.

The bank's early success can be attributed to its commitment to serving the local community. In the late 19th century, Marquette Savings Bank began to offer a range of financial services, including checking and savings accounts, loans, and investment services.

Marquette Savings Bank's innovative spirit has continued to drive its success. The bank was one of the first in the area to adopt online banking, allowing customers to manage their accounts from the comfort of their own homes.

Marquette Savings Bank was founded in 1874, making it a long-standing fixture in the community.

The bank's early success can be attributed to its commitment to serving the local area, with a focus on providing financial services to residents and businesses.

In the late 1800s, the bank expanded its services to include a trust department, which allowed it to offer more comprehensive financial solutions to its customers.

By the early 1900s, Marquette Savings Bank had established itself as a leader in the region's banking industry.

The bank's growth and success continued throughout the 20th century, with a strong focus on community involvement and philanthropy.

Today, Marquette Savings Bank remains a community-focused bank, with a commitment to providing exceptional customer service and supporting local economic development.

Marquette Savings Bank implemented a solution to improve its cash management efforts. The solution was C3 Financial's cash management system, which provided accurate branch order recommendations to maintain appropriate cash inventory levels.

C3 Financial's forecasting engine predicted future customer activity, allowing the bank to anticipate its cash needs. This engine was key to the bank's success with the cash management system.

The implementation process was relatively smooth, with the bank gathering data for 90 days before testing it to ensure accuracy. This upfront work paid off, as the bank was able to achieve significant process improvements.

The bank received excellent support from the logicpath team, who trained its staff on the system. This included training one representative from the bank's IT staff and three representatives from its operations department.

The bank held an introductory call with its entire staff to give them an overview of the C3 Financial system. This ensured that everyone was on the same page and knew what to expect.

A key benefit of the C3 Financial system was its ability to automate the cash order process. This allowed the bank's staff to focus on other aspects of their business, rather than spending hours determining cash needs and sending orders to the Federal Reserve Bank.

The C3 Financial system also provided reporting tools that were incredibly helpful for the bank's branches, security officer, and retail officer. These tools allowed them to easily see whether the bank's cash limits were in line with actual usage and quickly pull reports for an audit if needed.

Michael Edwards, the bank's CEO for 20 years, will retire in July 2022. He started his career at Marquette in 1988 as an accountant.

The board of trustees at Marquette Savings Bank worked with a national succession consulting firm, Kaplan Partners, to find Edwards' successor. They looked for candidates with a result-driven track record, leadership qualities, local knowledge, and alignment with the bank's culture.

John Dill, the bank's executive vice president and director of business banking, was appointed to succeed Edwards. He exceeded all the board's prerequisites and will assume duties as CEO on April 1, 2022.

The CEO transition will begin on April 1, 2022, with Edwards becoming CEO emeritus to assist in the leadership transition until his retirement in July.