Manulife Indonesia Membangun Bisnis yang Kuat

Manulife Indonesia has been building a strong business presence in the country, and it's impressive to see how far they've come. One of the key factors contributing to their success is their extensive network of agents and financial advisors.

With over 50 years of experience in Indonesia, Manulife has established itself as a trusted and reliable insurance provider. Their commitment to excellence has earned them numerous awards and recognition in the industry.

Manulife Indonesia's business model is designed to cater to the diverse needs of its customers, offering a wide range of insurance products and services. Their goal is to provide financial protection and security to individuals and families across the country.

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Manulife Indonesia has been making moves to expand its presence in the Indonesian market. The company's Indonesian subsidiary, PT Asuransi Jiwa Manulife Indonesia, has acquired the Indonesian life business of Zurich Financial Group.

This acquisition brings over 1,000 professional agents on board, which will greatly accelerate Manulife Indonesia's growth and service opportunities.

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Manulife Indonesia has introduced a new digital insurance management platform called Manulife ID. This comprehensive platform incorporates biometric authentication and digital identity verification for insurance services.

The platform is available on both Android and iOS devices, enabling users to access policy information, track status updates, check policy values, and monitor claims in real-time. It also facilitates online premium payments and allows customers to update their personal information and modify investment fund allocations directly through the application.

The Manulife ID platform uses fingerprint and facial recognition technology for secure user access, following industry standards for financial services applications. This adds an extra layer of protection for sensitive financial and personal information.

Manulife Indonesia has rolled out the platform in the Indonesian market, but its architecture has been designed to potentially expand to other regions where Manulife operates. The company plans to continue developing additional features based on user feedback and emerging technological capabilities.

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The Manulife ID application is equipped with various features, including policy information, policy status, policy value, claim status check, premium maturity date, payment history, and policy change history. Customers can also update contact data, make fund switching, and make premium payments online.

The platform's development was based on extensive customer feedback and usage data from Manulife's previous digital platforms. This ensures that the features and functionalities of Manulife ID meet the needs and expectations of its customers.

Manulife Indonesia aims to be a leader in digital customer service, allowing customers to manage their policies with just one control from their ends, anytime and anywhere. The company is determined to continue developing its digital capabilities and presenting new features that are relevant and useful for customers.

Manulife Indonesia has made a significant move in the insurance market by acquiring the Indonesian life business of Zurich Financial Group.

The acquisition involves PT Zurich Life Insurance Indonesia, which has over 1,000 professional agents on board.

This acquisition is expected to greatly accelerate Manulife's growth and service opportunities in the Indonesian market.

The sale follows Zurich's decision to exit the Indonesian insurance market, and the terms of the deal were not disclosed.

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