Macy's Credit Card Phone Number and Customer Service

Need to reach Macy's credit card customer service? Their phone number is 1-800-622-6516, available 24/7 for your convenience.

You can also reach out to them through their website, where you can chat with a representative or send a message.

If you need to contact Macy's, there are a few options available to you. Calling the Macy's credit card customer service number can be surprisingly effective, despite the initial appearance of a chokepoint.

You can reach Macy's credit card customer service by calling (888) 257-6757. This is the number you'll want to dial if you're a holder of the Macy's credit card and need assistance.

When you call this number, you'll be asked for the reason you're calling. You can say things like "make a payment" or "return an item." I tried calling this number and had to navigate through a touch-tone phone menu before being connected to a representative.

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If you want to access your account, you'll be given the option to enter your account number or social security number. However, if you don't have an account number and don't want to provide your social security number, you can try hitting a different button than what the system requests and saying you don't wish to use either option.

Here are the steps to talk to Macy's Credit Card customer service by phone:

A representative will be able to answer your questions or direct you to the appropriate department. In my experience, the representative was able to provide me with the information I needed, including the return policy for an item I had ordered from Macy's.

To pay your Macy's credit card bill by phone, you can call the customer service number at 1-888-257-6757. This number is available for making payments, among other things.

You can specify the amount you want to pay - the full balance or any amount that's at least the minimum due. You can also choose the date you want the payment to be made.

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To initiate a payment, follow the automated menu options. You'll need to enter your card number, the payment amount, and the routing number and account number for the bank account the money will be drawn from.

The automated attendant will ask you to describe your reason for calling in a few words. You can say "make a payment" or "pay my bill" to get started.

Here are the steps to pay your Macy's credit card bill by phone:

By following these steps, you can easily pay your Macy's credit card bill by phone.