LeasePlan Corp Business Mobility Solutions and More

LeasePlan Corp offers a range of business mobility solutions that cater to the diverse needs of companies.

Their services include vehicle leasing, fleet management, and mobility services.

These solutions are designed to help businesses optimize their vehicle fleets and reduce costs.

LeasePlan Corp has a global presence, operating in over 30 countries worldwide.

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At LeasePlan Corp, transparency is a top priority. They've achieved international level guarantee on remarketing vehicles and associated services such as vehicle pickup and damage assessment through TUV Certification.

Their commitment to quality is evident in their internal quality standards and efficient mechanisms in all departments and company processes. This is reflected in their goal of adding value, where employees' salaries are partly linked to achieving quality objectives.

One way they measure quality is through their Voice of Customer program, launched in 2020, which involves annual surveys to understand what customers value and think of their services. This program is essential in continuously improving their services.

To ensure timely services, LeasePlan has established different lead times depending on their service levels, so customers know exactly how long it will take to change tires, deliver a new vehicle, or manage an incident. This transparency builds trust with their customers.

Here are some key quality initiatives at LeasePlan: