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In the United States, the Payment Card Industry Data Security Standard (PCI DSS) requires merchants to protect credit card information, including numbers on file. This means implementing robust security measures to prevent unauthorized access.
The PCI DSS standard is enforced by major credit card companies, such as Visa and Mastercard. They set specific guidelines for merchants to follow when handling credit card data.
Merchants must ensure that credit card numbers on file are stored securely, using encryption and access controls. This includes not storing sensitive authentication data, like PINs or CVV numbers.
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Laws and Regulations
The Federal Trade Commission advises merchants to only collect and store credit card information if they need it for a legitimate business purpose.
Merchants should not store credit card information if they don't anticipate future transactions.
To comply with legal obligations, businesses with merchant accounts should be aware of PCI DSS regulations, which define how cardholder information should be stored and protected.
FTC Weighs In
The Federal Trade Commission (FTC) has some clear guidelines for businesses when it comes to storing credit card information. They advise merchants not to collect information they don't need.
The FTC also suggests that if a merchant does collect card information, it's in their best interest to hold onto it only as long as there is a legitimate business need to do so. This means that a retailer needs your card information to process a transaction, but shouldn't store it if they don't anticipate future transactions.
In order to safeguard sensitive information, the FTC requires businesses to protect it from employees who don't have a legitimate reason to access it. This includes having proper security measures in place to prevent unauthorized access.
To obtain consent for storing credit card details, businesses can use one of three common methods: having customers swipe a signed card and sign a receipt, complete an online form, or provide credit card numbers over the phone.
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Legal Requirements for Information
If you have a merchant account to process credit card transactions, you are also responsible for protecting your customers' credit card information.
The Federal Trade Commission agrees that merchants shouldn't collect information they don't need, and if they do collect card information, they should hold on to it only as long as there is a bona fide business need to do so.
To comply with legal obligations, you need to make sure you meet the requirements of the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a set of measures that all merchants must take to protect cardholder information by defining how data should be stored.
Businesses are expected to adhere to PCI DSS compliance regulations, which help ensure the protection of a customer's card data and provide guidance on ways to improve and strengthen payment security.
Here are some key requirements for storing credit card information:
- Hold on to credit card information only as long as there is a bona fide business need to do so.
- Safeguard sensitive information adequately, including from employees who don't have any business with the information.
- Obtain consent from customers before storing their credit card details, which can be done by having them sign a receipt, complete an online form, or provide their credit card numbers over the phone.
By following these requirements and best practices, you can ensure that your business is compliant with legal regulations and protects your customers' sensitive information.
Information Security
You need to make sure your business is PCI compliant to store customer credit card information. PCI compliance is a set of measures that all merchants must take to protect cardholder information by defining how data should be stored.
To be PCI compliant, you must limit storing and retaining customer names, card account numbers, and expiration dates only for the time required for business or legal purposes. You should not store a card verification value (CVV) or personal identification number (PIN).
Storing credit card data online is most advantageous for businesses that deal with recurring bills or have active account users who make frequent purchases. However, if you're not part of this camp, you have to ask yourself why you should store credit card data on your servers.
You can work with a service provider to store credit card information, but the service provider you will work with should have services that can store your customer's credit card information and sensitive data. This service provider should be PCI DSS certified.
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Businesses receive a “token” to the card number in the database, which is a random number, so getting it doesn’t cause any security vulnerability. However, when you need to process a payment, you send the token to the service provider, and it will send back the full card number to you.
You should encrypt and secure electronic credit card account numbers and paper storage. Some circumstances require you to retain credit card numbers, such as postal payments or written authorization for recurring payment authorizations.
Here are some key points to keep in mind when storing credit card information:
- Store credit card information in a secure vault or use a separate software connection to access it as needed.
- Use a robust encryption algorithm to protect information.
- Limit storing and retaining customer names, card account numbers, and expiration dates only for the time required for business or legal purposes.
- Do not store a card verification value (CVV) or personal identification number (PIN).
- Work with a PCI DSS certified service provider to store credit card information.
Payment Technology and Providers
To stay on top of payment technology and providers, it's essential to find a reputable payment provider that offers secure payment infrastructure. This can save you from developing and running credit card processing software yourself.
A reputable payment provider is one that has passed rigorous testing and approval to become a PCI DSS Approved Service Provider. This means they have been audited by an external Qualified Security Assessor (QSA) to ensure their policies, procedures, and systems meet PCI DSS requirements.
When choosing a payment provider, look for one that is PCI DSS Certified. This certification ensures that the provider has undergone thorough testing and has been designated as a "PCI DSS Certified Body".
To ensure your business stays PCI compliant, use only PCI DSS-certified service providers. This will protect your customers' data and your business.
You can find lists of approved vendors on the PCI DSS website, searchable by company name or product name. This includes lists of PCI Approved PIN Transaction Security Devices and PCI Approved Payment Applications.
To verify a service provider's PCI compliance, check if they have earned the title "PCI DSS Approved Service Provider" or "PCI DSS Certified Body". This ensures they have passed the necessary audits and testing to handle sensitive credit card information securely.
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Data Storage and Management
Storing credit card information requires careful consideration of data security. You should only store credit card information if it provides a clear benefit to your business and customers.
To store credit card information, you must be PCI compliant. This means following the Payment Card Industry Data Security Standards (PCI DSS). PCI DSS requires merchants to limit storing and retaining customer names, card account numbers, and expiration dates only for the time required for business or legal purposes.
You can store the following details if the credit card data is encrypted: card holder's name, PAN (Primary Account Number), expiration date, and service code. However, you cannot store sensitive authentication data, PIN code, PIN block, CVV/CVC, or any other sensitive information.
To securely store credit card information, you can work with a service provider that has services for storing credit card information and sensitive data. You can also use a secure data storage service that provides a token to the card number in the database.
Here are the details you can store:
- Card Holder's Name
- PAN (Primary Account Number)
- Expiration date
- Service code
Here are the details you cannot store:
- Sensitive authentication data
- PIN code
- PIN block
- CVV/CVC
Encryption is key to protecting credit card information. You should use a robust encryption algorithm to protect the data. Some payment processors provide a secure data storage service, and you can also add it to your existing service contract through tokenization.
By following these guidelines, you can ensure the secure storage and management of credit card information.
Best Practices and Compliance
To ensure you're in compliance with laws about keeping credit card numbers on file, it's essential to adopt proper practices for storing credit card information. Simply collecting credit card information isn't enough; you must also gain consent on the billing cycle associated with the stored card.
To obtain consent, you can have customers swipe a signed card and sign a receipt, complete an online form, or provide credit card numbers over the phone. Storage of customer credit card details can be handled by having both procedures and technology systems in place that work together to streamline the entire billing process.
To protect both your business and your customers' card data, consider the following best practices:
- Limit storage of customer credit card details to what's necessary to meet legal, regulatory, or business needs.
- Use PCI compliant practices and approaches, such as one-way hash, strong cryptography, truncation, and directory tokens and pads.
- Collaborate with a specialist third party, such as a PCI DSS certified PSP or payment gateway, to outsource data storage needs.
By following these best practices and compliance guidelines, you'll be able to securely store credit card information and protect your customers' sensitive data.
Information Best Practices
To ensure that your business is compliant with regulations and protects customer credit card information, it's essential to adopt proper practices for storing credit card information. This includes gaining consent from customers on the billing cycle associated with the stored card.
You can obtain consent through various methods, such as having customers swipe a signed card and sign a receipt, complete an online form, or provide credit card numbers over the phone.
To limit the storage of customer credit card details, it's recommended to follow PCI compliant approaches, which include using one-way hash, strong cryptography, truncation, and directory tokens and pads to securely store credit card information.
These methods ensure that sensitive data is protected and meet the requirements of the Payment Card Industry Data Security Standard (PCI DSS).
The Electronic Funds Transfer Act also emphasizes the importance of obtaining consent from customers on the billing cycle associated with the stored card.
It's also worth noting that storing credit card data online is most advantageous for businesses that deal with recurring bills or have active account users who make frequent purchases.
However, if you're not part of this camp, you should ask yourself why you should store credit card data on your servers. If storing credit card data does not provide you and your customers a clear benefit, it's better not to store card data.
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Here are some additional best practices to consider:
- Use a secure vault to store credit card information or use a separate software connection to access it as needed.
- Set up flexible payment acceptance policies for credit and debit cards, including establishing the timing and frequency of billing.
- Clearly outline your policies on your website and other customer-facing assets, such as Birchbox's payment terms and policies.
By following these best practices, you can ensure that your business is compliant with regulations and protects customer credit card information.
Cons of Payments
Storing customer card details can be a hassle for merchants. It requires additional action to protect the data from being exposed or used maliciously.
Increased costs are a reality for merchants who store card details. They need to invest in protecting this data, which can mean paying a merchant service provider or implementing security tools and technology in-house.
Card data expires, which means merchants need to keep track of when cards need to be updated. This can be done by sending out reminders to customers and making it easy to update the information on their websites.
Here are some additional costs to consider:
- Increased compliance needs
- Increased costs for compliance
Sources
- https://staxpayments.com/blog/credit-cards-on-file-cof-payments/
- https://www.bankrate.com/credit-cards/advice/can-merchants-store-card-details/
- https://pcidssguide.com/how-to-store-credit-card-information/
- https://www.swipesum.com/insights/credit-card-on-file
- https://www.startribune.com/can-a-merchant-store-my-credit-card-details-without-permission/600109278
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