
La Caixa offers a range of services to cater to various financial needs. They have a strong presence in Spain with over 100 years of experience.
Their services include banking, insurance, and asset management. La Caixa has a large network of branches and ATMs across the country.
La Caixa also provides various savings options, such as fixed-term deposits and savings accounts. These options are designed to help customers save money and achieve their financial goals.
La Caixa's online banking platform allows customers to manage their accounts, pay bills, and transfer funds remotely. This feature is convenient for customers who prefer to bank online.
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La Caixa Structure
La Caixa is a Spanish financial institution that operates through a unique structure. It has a decentralized management system, with a network of branches and offices throughout Spain and other countries.
This structure allows La Caixa to provide a wide range of financial services to its customers. It has a strong presence in the Spanish market, with a large network of branches and a significant market share.
La Caixa's structure is designed to be efficient and effective, with a focus on customer service and satisfaction.
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Segregation of Banking Business and Group Restructuring
La Caixa underwent a significant restructuring in 2011, which involved the segregation of its banking business. This meant that La Caixa would no longer conduct retail banking business.
The savings bank transferred its banking business to a subsidiary called CaixaBank, which was 74% owned by La Caixa. CaixaBank retained the commercial pseudonym of La Caixa in its offices and customer relationships.
CaixaBank became the publicly traded entity, responsible for the banking business, insurance, and investments in foreign banks and companies like Telefónica and Repsol. It acquired Bankpyme's banking and fund management business in September 2011.
In 2012, CaixaBank acquired the SIP (Institutional Protection Scheme) formed by Cajasol, Caja Navarra, CajaCanarias, and Caja de Burgos, which was previously known as Banca Cívica. The "Civic Bank" brand was discarded, and the SIP was liquidated, transferring its clients, offices, and assets to CaixaBank.
The integration of the SIP into CaixaBank allowed the entity to maintain the savings banks' logos in their offices and communications, combining them with the Catalan bank's logo in the territories of influence of each entity.
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CaixaBank also absorbed Banco de Valencia in 2013, maintaining the Banco de Valencia brand in the offices held by the bank in the provinces of Valencia and Castellón. After the absorption, the offices of La Caixa and Banco de Valencia in the Region of Murcia regained the name of "Banco de Murcia", next to the star denoting La Caixa.
Here's a summary of the key events in the restructuring of La Caixa's banking business:
Cómo Funciona el Renting
The renting service at La Caixa is pretty straightforward. It allows you to access various types of vehicles, whether commercial or for tourist use, for a certain period of time.
You can choose from a range of vehicles to suit your needs. The service includes additional costs associated with using the cars.
La Caixa's renting service is designed to be convenient and flexible. This means you can select the vehicle that best fits your requirements.
The rental period can be short or long, depending on your needs. You can opt for a vehicle for a few days or several weeks.
The renting service at La Caixa includes all extra costs related to using the vehicles. This means you don't have to worry about any hidden fees.
Shareholders
After the merger by absorption of Bankia by CaixaBank, Criteria Caixa ended up owning a significant portion of the entity.
The "la Caixa" Foundation, as a result, came to own 32.2% of the entity as of June 30, 2023.
The Spanish State, through the FROB, also became a shareholder in the entity with 17.3% as of June 30, 2023.
The remaining shares are held by the floating capital, which accounts for 50.3% of the entity.
A small portion of the shares, 0.1%, are held by the Treasury stock and Board of Directors.
Services
La Caixa offers a range of services that make digital payments a breeze. They have a comprehensive catalog of options, including the Cybertarjeta and CaixaBankPay, which allow you to make quick purchases with your smartphone.
Their Tarjeta Visa Oro de Caixabank is a notable service, although its benefits are not explicitly stated in the article. However, it's worth noting that La Caixa prioritizes adapting to new digital payment methods.
For those who need to get in touch with La Caixa, they have a "Contacto con la Caixa" option available.
Préstamos Personales y Vehiculares
La Caixa offers a variety of personal and vehicle loans that cater to different needs. Their Préstamo My Dreams is designed for families, while Préstamo Auto is for purchasing vehicles.
La Caixa's loans are a key service, with a range of options available to suit clients' needs. They have a Préstamo Auto loan for purchasing vehicles.
The bank's commitment to family is evident in its services, including the Préstamo My Dreams loan for families. La Caixa's services are oriented towards managing household finances effectively.
Some key statistics on La Caixa's performance include a 54% resolution rate for incidents in the last year and a 57% global customer satisfaction rate.
Plataforma Digital Gratuita para la Divulgación
La Caixa offers a range of services that cater to different needs, and one of them is the CaixaForum+ platform. This digital platform is a great resource for learning about science and art, and it's completely free.
The platform features over 334 titles, with more than 500 hours of content. It's designed to be user-friendly, with a streaming-like interface that makes it easy to navigate.
La Caixa's commitment to social responsibility is evident in its efforts to make education and culture accessible to everyone. By providing a free platform like CaixaForum+, the bank is helping to bridge the gap between people and knowledge.
If you're interested in learning more about science and art, CaixaForum+ is definitely worth checking out. With its vast array of content and user-friendly interface, it's a great resource for anyone looking to expand their knowledge and interests.
Here are some key features of CaixaForum+:
- 334+ titles available
- 500+ hours of content
- Streaming-like interface
Tarjetas
Caixabank offers a range of digital payment options, including the Cybertarjeta and CaixaBankPay services, which allow for quick and easy purchases using your smartphone.
Their card catalog is quite extensive, with various options to choose from.
Caixabank's Tarjeta Visa Oro is one of their offerings, though the article doesn't specify its benefits.
Oficinas y Cajeros
Caixabank has 3,800 offices across Spain, a decrease from 5,103 in 2018.
The offices are open from Monday to Friday, 8:15 AM to 2:30 PM. From October to April, they're open until 6:15 PM on Thursdays, excluding holidays like Christmas and Easter.
You can find the office closest to your home by checking the Caixabank website.
Caixabank has 9,400 ATMs that allow you to withdraw cash, pay bills, and perform other common transactions.
The ATMs have large buttons and an easy-to-use interface, making them accessible to people with disabilities. There's also a special interface for people with hearing impairments and one for visually impaired individuals.
You can locate the nearest ATM on the Caixabank website.
Cómo Hacer Transferencias
Making transferencias with La Caixa is a breeze, and you can do it in just a few clicks.
You can make transferencias through the app CaixabankNow, which is as easy as selecting the type of transferencia, pasting the IBAN code of the cuenta beneficiaria, typing the name of the destinatario, the amount, and confirming the operation.
Alternatively, you can use CaixaBankNow to make transferencias, which involves clicking on "nueva transferencia a otra entidad", selecting the cuenta de origen, the destino del dinero, indicating the amount and the plazo, and including the name of the beneficiario and the type of vía.
Transferencias can also be made by phone or in person at one of La Caixa's oficinas comerciales.
Here are the key characteristics of transferencias with La Caixa:
Banco Pro Ciencia
The Caixa Research Institute is a great example of a bank supporting science. It will bring together 300 researchers to study our immune system.
This institute will be located at the ArtStudio Caixaforum, which will also showcase over 1,000 artworks by 445 artists. It's a unique space that combines art and science.
The Caixa Research Institute will be the first center of immunology research in Spain, and it's expected to start operating in 2025. It will focus on studying life sciences and infectious diseases.

The institute will receive 3.3 million euros to develop new therapies, including treatments for pediatric brain tumors and chronic liver diseases. This is a significant investment in medical research.
The researchers at the Caixa Research Institute will work on five projects over the next five years, with each project receiving over half a million euros. This funding will support their research and help them make new discoveries.
Customer Support
La Caixa's customer support has received mixed reviews from users. 54% of incidents were resolved in the last year, but some clients have reported poor experiences with the bank's customer service.
According to Selectra, the global customer satisfaction rate is 57%. This suggests that while some clients have had issues, many others have been satisfied with the service they received.
Some users have praised La Caixa's customer service, such as Leslie Rogers, who reported being "happy with them during my stay in Spain". However, others have had negative experiences, such as Olga, who claimed to have had the "worst service ever" and had to wait a month for their account to be unfrozen.
Here are some specific statistics on La Caixa's customer support:
- Resolución de incidencias en el último año: 54%
- Satisfacción global del cliente: 57%
Financial Information
La Caixa is a leading banking group in Spain with a long history of innovation and customer service.
La Caixa was founded in 1904 by Josep Comas i Solà, a Catalan economist.
It has a strong presence in the Spanish market, with over 100 years of experience in providing financial services to individuals and businesses.
La Caixa offers a wide range of financial products and services, including savings accounts, mortgages, and investments.
The bank has a reputation for being customer-focused, with a commitment to providing personalized service and support.
La Caixa has a strong commitment to social responsibility, with a focus on promoting financial inclusion and supporting local communities.
The bank has a large network of branches and ATMs across Spain, making it easy for customers to access their accounts and conduct financial transactions.
La Caixa has a strong online presence, with a user-friendly website and mobile app that allows customers to manage their accounts and conduct financial transactions remotely.
Social Initiatives
La Caixa has a strong commitment to social initiatives, and it's impressive to see the impact they've made. With an allocated budget of 520 million euros in 2018, they supported over 11 million people through nearly 50,000 initiatives.
Their social work projects have been instrumental in addressing poverty and inequality, with a 58% increase in financing for 2019 development to US$33.9 million. This is a significant step towards creating a more equitable society.
One of the key aspects of La Caixa's social initiatives is their focus on collaboration and complementarity. They work with thousands of entities to provide a comprehensive range of services, from education and healthcare to employment and social welfare.
Their programs are designed to be sustainable and efficient, with a focus on evaluating impact and long-term effectiveness. This approach has allowed them to make a lasting difference in the lives of millions of people.
La Caixa's commitment to social initiatives is evident in their various programs, which include:
- Integración social: addressing poverty, especially among children, and promoting intercultural understanding and labor insertion.
- Educación: promoting research through becas, educational resources, and projects focused on digitalization and entrepreneurship.
- Cultura: supporting CaixaForums, itinerant exhibitions, and initiatives in music and the arts.
- Ciencia: promoting scientific research, sustainability, and environmental awareness through CosmoCaixa and other initiatives.
- Apertura internacional: providing employment opportunities worldwide, global medical services, and humanitarian aid.
Their approach to social initiatives is truly inspiring, and it's a testament to the power of collaboration and commitment to creating positive change.
News and Events
La Caixa has been making headlines with its innovative plans and investments. The company's "Plan 100 Empresas" is a key part of its strategic plan for 2025-2030.
The Fundación la Caixa has also been busy, investing 19 million euros in the CaixaForum in Valencia. This project aimed to fill the Ágora of Calatrava with a series of unique spaces designed by Ruiz-Geli, transforming the building into a futuristic landscape.
This investment is a testament to La Caixa's commitment to creating engaging and interactive experiences for the public.
Noticias Sobre
The "Noticias Sobre" section is all about keeping you in the loop about what's happening with Caixa. The "Plan 100 Empresas" is a key part of CriteriaCaixa's strategy, which is outlined in their Plan Estratégico 2025-2030.
This plan is a big deal, and it's aimed at achieving specific goals. CriteriaCaixa is committed to making progress and reaching their targets.
Valencia Estrena el Más Singular

Valencia has just unveiled its most unique CaixaForum yet, a futuristic landscape within an iconic building.
The CaixaForum in Valencia is a result of a 19 million euro investment by the Fundación la Caixa to fill the empty Ágora of Calatrava with a series of spaces designed by Ruiz-Geli.
The Ágora of Calatrava was previously empty of content, waiting for a creative solution to bring it to life.
The Fundación la Caixa has made a significant investment in the CaixaForum, allocating 19 million euros for the project.
Ruiz-Geli's designs have successfully transformed the Ágora into a vibrant and futuristic space that showcases the city's cultural and artistic heritage.
This innovative project is a testament to the city's commitment to art, culture, and innovation.
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