
Keenan & Associates is still recovering from a devastating cyberattack that hit in the summer of 2023.
The attack was a major setback for the company, which had been growing steadily in the years leading up to the incident.
Keenan & Associates is working hard to get back on its feet, but it's a long and difficult road.
The company's team is doing everything they can to rebuild and restore their systems, and they're making progress, albeit slowly.
US Firm Hit by Cyberattack in Summer 2023
A prominent US-based consulting firm was hit by a cyberattack in the summer of 2023.
The firm, Keenan & Associates, a California-based insurance brokerage and consulting firm, was affected by the data breach.
Keenan is a well-known company in the education, healthcare, and public agencies sectors.
The cyberattack exposed sensitive personal information of 1.5 million customers.
The data breach compromised various personal details, including full names, dates of birth, Social Security numbers, passport numbers, driver's license numbers, health insurance details, and general health information.
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An unauthorized party gained access to Keenan's internal systems between August 21 and August 27, 2023.
Customers and employees were both impacted by the breach, increasing concerns about identity theft, financial fraud, phishing attacks, and health insurance fraud.
Keenan's investigation revealed that an unauthorized party obtained some data from their systems during the compromised period.
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Mitigation Efforts
At Keenan & Associates, mitigation efforts are a top priority. They have implemented a comprehensive risk management program to identify and address potential risks.
Their team of experts regularly reviews and updates the program to ensure it remains effective. This proactive approach helps prevent costly mistakes and ensures the company stays on track.
Keenan & Associates has also invested in employee training and development to enhance their skills and knowledge. This includes regular workshops and seminars on risk management, compliance, and industry best practices.
By taking a proactive and collaborative approach, Keenan & Associates is able to mitigate risks and achieve their goals.
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Rutledge v

Keenan & Associates faces a class action over an August 2023 cyberattack that compromised the personal and medical data of more than 1,500,000 people.
The company detected disruptions on certain network servers on August 27, 2023, and a subsequent investigation revealed an unauthorized third party had gained access to Keenan's computer systems between August 21 and August 27.
Approximately 1.5 million individuals were affected by the Keenan & Associates data breach, which included names, dates of birth, Social Security numbers, passport numbers, general health data, driver's license numbers, and health insurance details.
The data breach lawsuit claims the incident stemmed directly from Keenan's failure to implement and follow "even the most basic" cybersecurity protocols to protect the private information in its care.
Keenan & Associates waited until late January 2024 to begin notifying victims, which has led to increased anxiety and fear among those impacted.
The lawsuit looks to represent anyone in the United States whose private information was compromised as a result of the Keenan & Associates data breach, including those who were sent notice of the incident on or around January 26, 2024.
Keenan & Associates is offering 2 years of free credit monitoring and/or identity theft protection services to affected individuals as a result of the data breach.
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Frequently Asked Questions
What does Keenan do?
We provide insurance solutions for individuals, families, and small businesses, offering free access to facts and enrollment assistance.
Is Keenan and Associates a TPA?
Yes, Keenan's Employee Benefits TPA offers comprehensive medical claims administration and TPA services nationwide. They provide a full suite of services to meet your organization's unique needs.
Sources
- https://en.wikipedia.org/wiki/Keenan_%26_Associates
- https://wallethub.com/profile/keenan-associates-15789667i
- https://www.techtimes.com/articles/301145/20240130/keenan-associates-alerts-1-5-million-people-hackers-accessed-data.htm
- https://abingtonlaw.com/Keenan-Data-Breach-class-action-lawsuit.html
- https://www.classaction.org/news/insurance-brokerage-firm-keenan-and-associates-hit-with-class-action-over-cyberattack-affecting-1.5m
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