John Doerr Book: Achieving Success with OKRs

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Posted Oct 21, 2024

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John Doerr's book on OKRs is a game-changer for anyone looking to achieve success.

In his book, Doerr explains that OKRs stands for Objectives and Key Results, a goal-setting system developed by Andy Grove at Intel.

Doerr, a renowned venture capitalist, has been a pioneer in using OKRs to drive success in his investments, including Google, Amazon, and Facebook.

He shares his insights on how OKRs can help individuals and organizations set and achieve ambitious goals.

What is OKR

OKRs are a collaborative goal-setting protocol for companies, teams, and individuals. They're not a silver bullet, but if the fundamentals are in place, they can guide you to the mountaintop.

An objective is simply what is to be achieved, no more and no less. It should be significant, concrete, action-oriented, and inspirational.

Key results benchmark and monitor how we get to the objective. They should be specific, time-bound, aggressive yet realistic, measurable, and verifiable.

Credit: youtube.com, MEASURE WHAT MATTERS by John Doerr | Core Message

Clear goals written down and shared freely create alignment, clarity, and job satisfaction. A two-year Deloitte study found that no single factor has more impact than this.

OKRs are a shared language for execution, clarifying expectations and keeping employees aligned. They help employees understand what needs to be done and who's working on it.

Each employee should be responsible for a particular part of a business, and OKRs help make that clear. Larry Page used to personally scrutinize the OKRs for each software engineer at Google.

When people help choose a course of action, they're more likely to see it through. In Google's early years, Larry Page set aside two days per quarter to personally scrutinize the OKRs for each and every software engineer.

Measure What Matters

John Doerr's book, "Measure What Matters", offers valuable insights on goal-setting and management. The key idea is that what we measure matters, so we should choose to measure wisely.

On a similar theme: Matters Book

Credit: youtube.com, John Doerr on OKRs and Measuring What Matters

To make OKRs work, you need to get buy-in from senior leadership. Nothing motivates people more than a goal that everyone, including execs, are saying is important.

Andy Grove, a pioneer in OKRs, believed in "less is more." He recommended limiting OKRs to three to five per cycle, with each objective tied to five or fewer key results. This helps teams focus on what matters most.

Staying flexible is crucial. If the climate has changed and an objective no longer seems practical or relevant, key results can be modified or discarded mid-cycle. As Grove said, "OKRs can be flexible mid-cycle. They are a work in progress."

OKRs can help motivate teams by making progress visible and tangible. Extrinsic rewards, like bonuses, can validate what teams already know, but OKRs speak to the intrinsic value of the work itself. The single greatest motivator is making progress in one's work.

At Google, OKRs helped the company stay on track and achieve its goal of organizing the world's information. Eric Schmidt credits OKRs with "changing the course of the company forever."

OKR in Practice

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OKRs help you focus and commit to priorities, making hard choices and driving progress.

To get the most out of OKRs, it's essential to keep them simple. A few highly focused OKRs are better than many vague ones. In fact, 3 to 5 OKRs at most are recommended, with each objective having no more than 3 to 5 Key Results (KRs).

To promote engagement, teams and individuals should be encouraged to create half of their OKRs. This means setting goals from the bottom up, rather than imposing them from the top down.

OKRs are not a legal document to evaluate performance against. They're a tool to guide and coordinate efforts, not a weapon to punish or reward. In fact, tying OKRs to compensation can be counterproductive.

One of the key benefits of OKRs is their flexibility. If an objective no longer seems practical or relevant, KRs can be rewritten or discarded mid-cycle. However, this should be done thoughtfully, to avoid abandoning OKRs hastily.

Here are some key takeaways for implementing OKRs effectively:

  • Get buy-in from senior leadership
  • Communicate relentlessly
  • Use objectives and key results as supportive forces
  • Keep OKRs fairly short (quarterly is a good length)
  • Pair KRs to prevent hyper-optimization
  • Be patient and flexible, as it may take time to get OKRs right

Key Results Drive Action

Credit: youtube.com, Why the secret to success is setting the right goals | John Doerr | TED

Key results are the specific, measurable actions that need to be completed within a set time frame to achieve an objective.

A weak key result is vague and lacks a clear target, whereas a strong key result contains a mix of quantity and quality targets to ensure quality control.

To set strong key results, they must be specific, time-bound, and measurable, like increasing lap speed by 2% and reducing pitstop time by one second while reducing pitstop errors by 50%.

Tracking goal progress regularly is critical to the OKR system, and an OKR cycle is a clear time frame that helps clarify when OKRs need to be met.

Clear timelines allow everyone in an organization to stay focused on meeting deadlines, and most companies have two simultaneous OKR Cycles, one quarterly and one annual.

Google uses a color code scale to assess how successfully teams have completed key results, with green indicating the goal has been successfully reached, yellow indicating progress but not meeting the target, and red indicating failure to make real progress.

Combining subjective assessments with objective scores helps teams pinpoint what's going right or wrong and see how they might improve going forward.

For another approach, see: Time Stopped Book

Align and Connect for Teamwork

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Aligning and connecting with your team is crucial for teamwork, and John Doerr's OKR system is all about making this happen. Transparency is key, and research shows that goal transparency increases motivation.

The OKR system is designed to be collaborative, with a top-down and bottom-up approach. This means that half of an employee's objectives are set from the top, and half are set by the employees themselves. This approach helps foster ownership and responsibility.

Using a top-down approach alone can hinder an employee's sense of autonomy and creativity, which can dampen motivation. By giving employees an equal say in setting their own objectives and key results, you can ensure that they're invested in achieving their goals.

Here are the benefits of OKRs in terms of teamwork:

  1. OKRs help you focus and commit to priorities.
  2. They bring meaning to the system and alignment through bottom-up buy-in.
  3. OKRs are driven by data and coordinated with weekly check-ins.
  4. They motivate us to do more than we thought was possible.

By making OKRs transparent for all to see, you can create a sense of unity and purpose within your team. This can lead to increased motivation and a sense of accomplishment.

Staying Resilient and Focused

Credit: youtube.com, John Doerr: Ideas are easy, execution is everything.

It can take up to four or five quarterly cycles for an organization to fully embrace the OKRs system, and even more time to build mature goal muscle.

Every process requires trial and error, and it's essential to be patient and resolute. Grove's experience with Intel shows that even with the right system, it can take time to get into full swing.

To stay focused, a company should tackle no more than three to five objectives at one time, ensuring everyone within the organization can work together to achieve a limited number of goals.

By setting clear objectives and key results, and making them public, including the CEO's, everyone is on the same page and working towards the same deadlines.

Challenge People to Push Further

Challenging people to push further can have a significant impact on their performance and focus. It's about setting high standards and expectations.

He'd say, "Tell me your speed now" and then ask, "Why can't you cut that in half?" This simple yet effective approach helps people identify areas for improvement.

It takes discipline to narrow down objectives, but it makes a huge difference. Our OKRs became more rigorous and everyone knew what counted most.

People need a benchmark to measure their performance, but finding the right one is crucial.

Staying Resilient

Credit: youtube.com, What Trauma Taught Me About Resilience | Charles Hunt | TEDxCharlotte

Patience is key, as every process requires trial and error. Intel "stumbled a lot of times" after adopting OKRs, but they didn't give up.

It takes time to fully understand and implement a new system, and it can take up to four or five quarterly cycles to fully embrace the OKR system. Organizations need to be patient and give it time.

Building a mature goal muscle takes time, just like starting a gym habit. It can take weeks to get into a full swing of things, and with multiple people involved, it can take even longer.

The key to success lies in focusing on long-term value, not short-term gains. Intel's decision to focus on communicating long-term value paid off, and they were able to remind customers that their products get to market faster and cheaper with Intel peripherals.

Good ideas can come from anywhere, including frontline contributors. In fact, the most powerful and energizing OKRs often originate with frontline contributors who have a better evaluation of the environment they operate in.

By encouraging a single-minded commitment to the company's goals, organizations can create a culture of resilience and focus. Andy Grove's commitment to making Intel great was contagious, and it led to a culture where everyone was working towards the same objective.

Focus on Priorities

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To achieve success, you need to focus on what's truly important. Andy Grove's OKRs system helped Intel prioritize their goals, and it's a great example to follow.

Intel needed up to four or five quarterly cycles to fully embrace the OKRs system, so be patient and don't expect immediate results.

A company should tackle no more than three to five objectives at one time, ensuring everyone stays focused on achieving a limited number of goals together.

Andy Grove discouraged people from serving on outside boards, emphasizing that Intel was supposed to be their life, and that commitment is crucial for achieving success.

Good ideas can originate from anywhere in the organization, not just from top management, so encourage frontline contributors to share their ideas.

Intel's OKRs became more rigorous when everyone knew what counted most, and people worked towards a common goal.

By sharing objectives and key results publicly, including the CEO's, everyone is on the same page and working towards the same goals.

A clear timeframe for each objective helps the company stay collectively focused on meeting deadlines.

Meet OKRs Companion

Credit: youtube.com, How Google sets goals: OKRs / Startup Lab Workshop

OKRs Companion is a tool that helps teams set and track Objectives and Key Results. It's a software that makes it easy to create, assign, and monitor OKRs across the organization.

The tool was built by John Doerr, the author of the book "Measure What Matters", who saw the need for a more efficient way to implement OKRs. He wanted to make it easy for teams to focus on what really matters.

John Doerr's experience with OKRs at Intel, where he helped the company achieve incredible success, informed the development of OKRs Companion. He learned that a well-designed OKR system can drive alignment, engagement, and results.

OKRs Companion offers features such as customizable templates, automated tracking, and real-time reporting. It's designed to help teams work together more effectively and make data-driven decisions.

Caroline Cruickshank

Senior Writer

Caroline Cruickshank is a skilled writer with a diverse portfolio of articles across various categories. Her expertise spans topics such as living individuals, business leaders, and notable figures in the venture capital industry. With a keen eye for detail and a passion for storytelling, Caroline crafts engaging and informative content that captivates her readers.