
Typeform is a popular tool for creating online forms, but if you're working with sensitive patient data in the healthcare industry, you need to know if it's HIPAA compliant. Typeform is a cloud-based platform that stores data in the European Union, which meets the EU's General Data Protection Regulation (GDPR) standards.
Typeform's data storage is a key factor in determining HIPAA compliance. According to the article, Typeform stores data in the EU, which is a requirement for HIPAA compliance.
Typeform's data encryption is another important aspect. The article states that Typeform uses SSL/TLS encryption, which is a standard for secure data transmission over the internet.
Typeform also has a Business Associate Agreement (BAA) in place, which is a requirement for HIPAA compliance. However, the article notes that Typeform's BAA is limited to US-based businesses, which may not be sufficient for international businesses.
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Typeform HIPAA Compliance
Typeform is designed to be both scalable and fault-tolerant, with redundancy in all levels of the platform. This means that if one machine fails, another will be ready to take over immediately.

Typeform encrypts your data in-transit using secure TLS cryptographic protocols (TLS 1.2 & TLS 1.3), and Advanced Encryption Standard (AES) is used with a 256-bit key to encrypt data at rest.
Protected Health Information (PHI) includes medical data records, billing information, and health insurance information. This is a crucial aspect to consider when using Typeform for HIPAA-compliant purposes.
Typeform's systems are secured with multiple levels of encryption and access controls, ensuring the confidentiality of your information.
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Compliance Features
Typeform offers a HIPAA-compliant tier suitable for managing PHI.
Typeform delivers beautifully designed HIPAA-compliant forms, offering a BAA and security measures for ePHI collection. In complicated scenarios, it may require additional assessment and verification.
To achieve HIPAA compliance, Typeform's platform is designed to cater to the specific needs of healthcare providers, ensuring the security and confidentiality of patient information.
Typeform's HIPAA-compliant form builder maintains detailed audit logs that record all user activities, such as form submissions, modifications, and access attempts.
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Here are some key compliance features of Typeform's HIPAA-compliant form builder:
- SSL Certificate
- Sign a Business Associate Agreement (BAA)
- Access Controls
- Data Encryption
- Audit Controls
- Data Integrity
- Automatic Logoff
- PHI Disposal
- Notification of Breach
- Patient Rights Protocol (i.e. first class mail or email notifications)
These features are crucial for ensuring that patient data collected through Typeform's forms remains confidential and protected.
Security Measures
Typeform has a dedicated security department that oversees risk assessment, policy development, and testing processes to ensure compliance with corporate security principles.
They collect and store logs in a centrally managed repository for monitoring, troubleshooting, and security reviews.
Typeform's infrastructure is hosted by Amazon Web Services (AWS), which means their main servers are located in Virginia, USA, and comply with security and privacy standards.
All data is encrypted with multiple levels of encryption and access controls, including secure TLS cryptographic protocols (TLS 1.2 & TLS 1.3) and Advanced Encryption Standard (AES) with a 256-bit key.
Typeform's systems are designed to be scalable and fault-tolerant, with redundancy in all levels of the platform to ensure business continuity.
Access to Typeform resources is only permitted through secure connectivity (e.g., VPN, SSH bastions) and multi-factor authentication.
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Only authorized Typeform employees can access customer data, and every single access is audited, tracked, and monitored to ensure employees only have the permissions necessary to perform their duties.
Typeform stores personally identifiable information (PII) from customers and respondents, but only for necessary purposes, such as providing the service, customer support, and billing.
Access to the HIPAA-compliant form builder and the data collected through it is strictly controlled, with role-based permissions and authentication mechanisms to ensure only authorized individuals can view, edit, or manage form submissions.
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Data Management
Data Management is a crucial aspect of maintaining HIPAA compliance. A HIPAA-compliant form builder employs strong encryption protocols to protect data both in transit and at rest.
This encryption ensures that sensitive patient information is encoded and can only be accessed by authorized individuals. Encryption is a top priority in safeguarding patient data.
HIPAA-compliant forms are designed to handle patient information securely.
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Return
Returning data to the right place is crucial for efficient data management.

You can securely send data to your Electronic Health Record (EHR) or other data stores, like Salesforce, with just a few clicks.
HIPAA-compliant forms ensure patient information is handled securely, meeting the necessary standards.
Data is only as good as the systems it's stored in, so make sure you're sending it to a trusted destination.
Customer Data Access
Customer data is classified with the highest levels of criticality. Typeform only allows the minimum authorized employees to access customer data, and every access is audited and controlled.
Typeform stores personally identifiable information from customers for customer support and billing purposes. This includes basic identification and contact data, as well as basic billing data.
Respondents' data is also stored, but only the answers to forms are collected, not the type of data being collected. Customer data is handled separately from respondents' data.
Data encryption is a crucial aspect of protecting customer data. Strong encryption protocols are used to protect data both in transit and at rest.
Access to the form builder and data is strictly controlled. Role-based permissions and authentication mechanisms ensure that only authorized individuals can view, edit, or manage form submissions.
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Builder Features

123 Form Builder is a great option to consider for your HIPAA compliance needs. It's a 100% HIPAA-compliant tool that can automate healthcare workflows and collect ePHI with customizable forms.
One of the standout features of 123 Form Builder is its ability to offer unlimited forms and submissions. This means you can create as many forms as you need without worrying about hitting a limit.
You can also use 123 Form Builder to connect with other tools, making it a versatile solution for your healthcare workflow needs.
If you're looking for a more streamlined approach, you can use 123 Form Builder's HIPAA-compliant form templates. These templates are specifically designed for popular healthcare use cases and can be quickly launched.
Some examples of form templates include:
- Patient onboarding
- General anxiety disorder
- Patient health questionnaire
These templates are a great way to get started with your form-building needs, and you can always customize them to fit your specific requirements.
Compliance with Other Tools
HIPAA-compliant form builders are designed to work seamlessly with other tools and software to ensure a smooth workflow. These tools can be integrated with electronic health record (EHR) systems to streamline data collection and management.
A HIPAA-compliant form builder can be used to create electronic forms that adhere to all the requirements outlined by HIPAA, making it an essential tool for healthcare providers.
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Are Squarespace Compliant?

Squarespace is not HIPAA compliant for forms, but they do provide a Business Associate Agreement (BAA) for Squarespace Scheduling.
You'll need to consider using a separate HIPAA compliant online forms builder for your patients if you have a Squarespace website.
Squarespace will only provide a BAA for their Scheduling service, which doesn't cover other forms of communication with your organization.
To add a secure form to a Squarespace website, you'll need to embed code for the form, similar to embedding a YouTube video.
Healthcare organizations with a Squarespace website should explore alternative online form builders for patient communication.
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Are Wufoo Compliant?
Wufoo's parent company, SurveyMonkey, suggests using SurveyMonkey for collecting protected health information (PHI) because Wufoo's forms might not be fully HIPAA compliant.
Wufoo lacks a comprehensive set of features required for full HIPAA compliance, despite providing certain security capabilities.
To be compliant, software needs to implement physical, administrative, and technical measures to secure PHI, but Wufoo seems to fall short in this regard.
For instance, SurveyMonkey suggests opting for their own tool for PHI collection, implying that Wufoo's forms are not entirely secure for sensitive health information.
Related reading: Surveymonkey Hipaa Compliant
Frequently Asked Questions
Is Typeform data encrypted?
Yes, Typeform data is fully encrypted for confidentiality. Learn more about our robust data protection measures
Does HIPAA apply to surveys?
HIPAA applies to surveys that collect Protected Health Information (PHI) from patients receiving treatment. This includes surveys that obtain PHI, even if they're not conducted in a traditional healthcare setting.
Sources
- https://makeforms.io/security-compliance/hipaa-compliant-form-builder
- https://www.typeform.com/help/a/security-at-typeform-360029259552/
- https://zebdoc.com/blog/hipaa-compliant-form-builder/
- https://formsort.com/healthcare/hipaa-compliant-form-builder/
- https://www.blaze.tech/post/are-contact-forms-hipaa-compliant-on-squarespace-wordpress-or-wix
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