
Stripe is a popular payment processing platform, but for healthcare providers, compliance with HIPAA regulations is crucial. Stripe offers a HIPAA-compliant solution for healthcare payment processing, but let's dive deeper into the details.
In order to be considered HIPAA compliant, a payment processor must have a Business Associate Agreement (BAA) in place with covered entities. Stripe has a BAA with its customers, which is a requirement for HIPAA compliance.
Stripe's BAA includes provisions that require the company to protect the confidentiality, integrity, and availability of protected health information (PHI). This is a key aspect of HIPAA compliance.
Stripe's compliance with HIPAA regulations also includes implementing physical, technical, and administrative safeguards to protect PHI.
Stripe HIPAA Compliance
Stripe is an online payment processing company that can be used for HIPAA-compliant payments. You can use Stripe to receive payments, but it's essential to limit your use of these services to only receiving payments, as anything more would put them into the category of being a Business Associate and require a signed Business Associate agreement.
To be clear, Stripe is not considered a financial institution, unlike banks, which are exempt from needing Business Associate Agreements. This is according to the US Department of Health and Human Services (HHS) Business Associates web page.
Stripe can be used as a HIPAA-compliant payment processing option, but you should be aware of the risks and take necessary precautions to ensure compliance.
Alternative Payment Options
When considering alternative payment options, it's essential to think about how sensitive information is handled. Online billing and payment options can be a security risk if not done properly.
There are countless ways PHI could be exposed during a financial transaction, so it's crucial to be mindful of this. Do they send receipts and invoices using a HIPAA compliant email or texting service if they provide billing?
If not, it's best to explore other options that prioritize security and compliance.
Billing Software and Options
Billing software and options can be a crucial aspect of HIPAA compliance. Traditional financial institutions often offer online services that may require a business associate agreement to be HIPAA compliant.
If your financial institution generates bills or receipts that contain PHI, they must be HIPAA compliant. This means they need to sign a valid business associate agreement to ensure the secure handling and storage of PHI.
They should also be transparent about collecting customer data and its use for marketing or sale. Online billing and payment options, such as sending receipts and invoices via HIPAA compliant email or texting services, can also pose risks if not handled properly.
Online Billing Options
Online billing options can be a source of confusion when it comes to HIPAA compliance. Traditional financial institutions often offer online services, including billing and payment options, which can lead to exposure of patient protected health information.
Many online financial service providers must be willing to sign a valid business associate agreement to be HIPAA compliant. This agreement ensures they handle PHI securely and privately.
If an online billing service sends receipts and invoices using a non-compliant email or texting service, it can be a liability for you. Countless ways PHI can be exposed during a financial transaction make it crucial to choose a compliant option.
You should ask your financial institution if they generate bills or receipts that contain PHI, and if they will sign a business associate agreement. If they won't, it may be wise to think about others who will.
Cloud Pricing
Cloud Pricing can be a bit tricky to navigate, but PaymentCloud makes it relatively straightforward. Their monthly fees range from $10 to $45.
One thing to keep in mind is that these rates vary depending on your industry and client type. PaymentCloud's pricing is based on average mid- and high-risk merchant services, so your fees might be higher or lower than the listed range.
Here's a breakdown of the fees you can expect:
It's worth noting that PaymentCloud offers flexible transaction fee pricing, which can be a big plus for businesses with varying payment volumes. Additionally, their 24/7 customer support is a great resource if you have any questions or issues with your billing.
Healthcare Payment Processing
Healthcare payment processing is a specialized field that requires careful consideration of HIPAA compliance. HIPAA, or the Health Insurance Portability and Accountability Act, was enacted in 1996 to protect patients' privacy by setting standards for how their information is shared and stored.
Any software used by healthcare organizations needs to be HIPAA-compliant if it has access to personal health-related information. This includes credit card payment processors that come with tools for storing customer information.
To become HIPAA-compliant, a payment processor must sign a business associate agreement (BAA) with healthcare providers, which clearly states each party's responsibilities when accessing and storing PHI. They must also offer a proprietary HIPAA-compliant invoicing and billing system.
There are several payment processors that cater specifically to healthcare practices, including PaymentCloud, U.S. Bank Merchant Services, and Dharma Merchant Services. Each of these providers has its own strengths and weaknesses, and it's essential to research and compare their features, pricing, and compliance standards.
Some key considerations when evaluating a payment processor for your healthcare practice include:
- HIPAA compliance: Ensure that the payment processor has a proprietary HIPAA-compliant invoicing and billing system, such as Salucro or InstaMed.
- PCI compliance: Verify that the payment processor is PCI Level 1-compliant and undergoes annual third-party security audits.
- Integration with EHR systems: Ensure that the payment processor integrates seamlessly with your electronic health record (EHR) system.
- Customer support: Look for a payment processor with 24/7 customer support and a dedicated account manager.
- Pricing: Compare the pricing structures of different payment processors to ensure that you're getting the best value for your practice.
By carefully evaluating these factors, you can find a payment processor that meets your healthcare practice's unique needs and ensures the security and compliance of your patients' sensitive information.
Compliance and Regulations
HIPAA regulations can be complex and confusing, making the risk of violating them even more likely. You can reduce your risk of violating HIPAA rules by understanding when a payment service is compliant.
To be HIPAA compliant, a payment service must not be considered a financial institution, but rather a program that facilitates transfers between banks. Zelle, for example, is not considered a financial institution, but rather a program that makes it easy to transfer money between banks.
Several HIPAA compliant payment processing options are available, including online billing software and online payment processing companies. These options can help you limit your use of services that would require a Business Associate agreement, which can be a hassle to set up.
Venmo and Zelle Compliance
Venmo and Zelle are not HIPAA compliant payment solutions. They collect and sell user information, including names and email addresses, which are protected under HIPAA.
Using Venmo and Zelle for billing in your private practice can put your clients' confidentiality at risk. This is because these apps are not designed to protect sensitive information.
If you're looking for a HIPAA-compliant alternative, Ivy Pay is a good option. It offers a flat rate of 2.75% per charge, which is lower than some other payment processing apps.
Here are some non-HIPAA compliant instant payment apps to avoid:
- Venmo
- Zelle
- PayPal
- Facebook Pay
- WorldRemit
- Cash App
Ivy Pay, on the other hand, is designed to protect your clients' sensitive information and reduce the risk of future complications.
Business Associate Agreements and Therapy
You need to have a Business Associate Agreement (BAA) with any payment provider you use to receive money from clients, as it's a requirement for HIPAA compliance.
A BAA is an agreement between you and a third party for the transfer of your client's Protected Health Information (PHI).
Online payment providers are not typically in the habit of signing BAAs with therapists.
It's worth noting that some payment providers may be willing to sign a BAA, but it's not common practice.
To ensure HIPAA compliance, you need to carefully choose a payment provider that can sign a BAA with you.
Make sure to research and select a payment provider that has a history of signing BAAs with healthcare professionals.
Here are some key things to look for in a HIPAA-compliant payment provider:
Therapy Best Practices
PaymentCloud is a great option for high-risk merchant accounts, with a 98% approval rate and seamless payment gateway integrations. It's also a fully HIPAA-compliant merchant processor via BAA.
As a therapist, you want to ensure your clients' information is kept secure. PaymentCloud's advanced fraud prevention tools can help protect you from chargebacks.
HIPAA compliance is crucial in the therapy industry. PaymentCloud is a good choice because it's a payment gateway agnostic and fully HIPAA-compliant merchant processor via BAA.
To stay compliant, make sure any healthcare payment provider is payment card industry (PCI) compliant, and follows the PCI data security standards (PCI DSS). PaymentCloud meets these standards.
Using a HIPAA-compliant payment method may cost slightly more, but it's worth it for the security of your clients' information and to avoid penalties for breaking HIPAA rules.
Some best practices for HIPAA compliance include not including information about a client's treatment or care when processing information. PaymentCloud's system helps you stay compliant by keeping sensitive information secure.
Here are some tips for staying HIPAA-compliant:
- Don't include information about a client's treatment or care when processing information
- Use a payment provider that is PCI compliant and follows the PCI DSS
- Use a POS with up-to-date encryption technology and an EMV chip card compatible card reader
Sources
- https://compliancy-group.com/are-you-using-hipaa-compliant-billing-software/
- https://www.reddstrategy.com/single-post/hipaa-compliant-billing
- https://healthcare.trainingleader.com/2021/10/hipaa-compliant-payment-processing/
- https://fitsmallbusiness.com/best-healthcare-payment-processors/
- https://www.joinheard.com/articles/hipaa-compliant-payment-methods-for-therapists
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