Is Paytm Fastag Working or Not and What to Do If It's Not

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A hand holds a smartphone displaying popular payment apps for digital transactions.
Credit: pexels.com, A hand holds a smartphone displaying popular payment apps for digital transactions.

If you're experiencing issues with Paytm Fastag, don't worry, it's not uncommon. According to the article, technical glitches and server errors can cause problems with the service.

Paytm Fastag is a popular digital toll collection system, but like any technology, it's not perfect. The article highlights that a weak internet connection or an outdated app can hinder its functionality.

If your Paytm Fastag isn't working, try restarting your app or checking your internet connection. This simple step can often resolve the issue, as mentioned in the article.

Troubleshooting

If your Paytm Fastag isn't working, the first thing to check is if it's suspended in your app. If it is, simply toggle the button to activate it.

If your tag is in the issued state, don't worry, it's an easy fix. Just write to the support team sharing the RC scans, and they'll get it activated for you.

If you're still having trouble, try checking the status of your tag to see if there's a problem on their end.

Tag Not Working

Credit: youtube.com, How To FIX Samsung Smart Tag Not Working! (2024)

If the tag is not working, first check if it's suspended in your app. If it is, simply toggle the button to activate it.

You can quickly resolve the issue by checking the tag's status. If it's suspended, activating it will get it up and running.

If the tag is already in the issued state, you'll need to share the RC scans with our team to get it activated.

Customer Care Details

If you need to get in touch with the customer representatives of Paytm, you can call their 24x7 toll-free number: 1800-120-4210.

You can also reach out to them via email at [email protected].

If you're unsure about which contact method to use, you can try calling the toll-free number first, as it's available 24 hours a day, 7 days a week.

If you prefer to write to them, make sure to send your email to the correct address: [email protected].

Using Paytm Fastag

You can use your Paytm FASTag at select toll plazas across National Highways listed under the NETC program. The tag will only work in the special lanes demarcated for FASTag users.

Credit: youtube.com, Here Is What Paytm Payments Bank FASTag Users Need To Do Next | Paytm Payments Bank News

To enjoy automatic toll payment, drive your vehicle through these Electronic Toll Collection (ETC) lanes. If you don't have a valid FASTag, avoid entering these lanes to avoid being charged double the applicable toll fee in cash.

You can purchase Paytm FASTag online through the Paytm website or app for Rs.350, which will be linked to your Paytm Payments Bank account and Paytm Wallet. It will take 24 to 48 business hours for the FASTag to get activated after its issuance.

With

With Paytm FASTag, you can easily manage your toll payments on the go. The tag is linked to your Paytm Payments Bank account and Paytm Wallet, making it convenient to recharge and use.

You can purchase a Paytm FASTag online through the Paytm website or app by paying Rs.350. It takes 24 to 48 business hours for the FASTag to get activated after its issuance.

The tag is a rectangular card with a chip and an antenna under the fine paper layers. This card is affixed to the windshield of your car after activation.

Credit: youtube.com, Benefits of using Paytm FASTag

To use Paytm FASTag, simply add money to your Paytm Wallet, and the FASTag wallet will automatically reserve an amount from it. A threshold amount will be pre-loaded to your FASTag Sub-wallet.

Note that FASTag can be used for toll payments only after 20 minutes of adding money to the Paytm Wallet.

Where Can You Use It?

You can use your Paytm FASTag at select toll plazas across National Highways that are listed under the NETC program. These special lanes are demarcated for FASTag users, so be sure to drive through them for an automatic toll payment facility.

You'll find these ETC lanes at designated toll plazas, making it easy to use your Paytm FASTag. If you don't have a valid FASTag, it's best to avoid entering the FASTag lanes altogether. If you enter by mistake, you'll be charged double the applicable toll fee in cash.

Some Major Benefits

You can save time and energy with Paytm FASTag, as it allows you to pass through toll booths without having to stop.

Credit: youtube.com, Benefits of Paytm FASTag

More than 650 toll booths along India's national and state highways offer the FASTag service as part of the National Electronic Toll Collection (NETC) scheme.

Paytm FASTag comes with assured cashback of up to Rs.500 into your FASTag Paytm Wallet for FY 2021-22 on every transaction made through your Paytm FASTag at NHAI toll plazas.

You can get this cashback credited to your account on a monthly basis.

A Paytm FASTag can be used only for one vehicle, so if you have two vehicles or a fleet, you must get separate FASTags for each of them.

You can use the FASTag only at select toll plazas while passing through the exclusive FASTag lane demarcated for its usage.

Here are some key benefits of using Paytm FASTag:

  • Automatic cashless transactions at toll plazas on National Highways
  • Instant toll payments, saving your valuable time and fuel
  • Assured cashback of up to Rs.500 into your FASTag Paytm Wallet
  • Save time and energy by passing through toll booths without stopping
  • Get cashback credited to your account on a monthly basis

Frequently Asked Questions

Is Paytm FASTag closed?

No, Paytm FASTag is not completely closed, but it will stop accepting new funding after March 15, 2024. You can still use your existing FASTag to pay at enabled merchants until the available balance is exhausted.

Drew Davis

Junior Assigning Editor

Drew Davis is a seasoned Assigning Editor with a keen eye for detail and a passion for storytelling. With a background in journalism, Drew has honed their skills in researching and selecting compelling article topics that captivate audiences. Their expertise lies in covering the world of credit cards and travel, with a particular focus on the Chase Sapphire Reserve and its hotel partnerships.

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