Is Eyeconic Legit? A Comprehensive Review

Eyeconic is a popular online retailer that specializes in eyewear, but is it legit? In this review, we'll dive into the facts to help you make an informed decision. Eyeconic has been in business since 2010 and has a strong online presence.

They offer a wide selection of frames from top brands like Ray-Ban and Oakley, with prices that are often lower than traditional retailers. Eyeconic also offers a 30-day return policy and a satisfaction guarantee.

Eyeconic has received positive reviews from customers, with many praising their easy online ordering process and helpful customer service team.

Purchasing from Eyeconic is a straightforward process. You can browse frames on their website, narrowing down your choices by factors like brand, color, and frame size.

To get started, you'll want to shop frames by clicking on "eyeglasses" and selecting your preferences. You can even filter by shape, including aviator, cat-eye, oval, round, and square frames.

Once you've found a few frames you like, you can try them on virtually using Eyeconic's tool, which allows you to upload a photo or video of yourself.

Reading customer reviews can also be helpful in making your decision, as they provide insight into which frame features work well for other buyers.

When choosing lenses, you'll select either single vision, progressive, or non-prescription lenses, and then pick a lens package, such as the Silver Package, which includes polycarbonate lenses and impact and scratch-resistant coating.

You can also add extras like Techshield Blue coating or SunSync light-reactive lenses to your order.

To complete your purchase, you'll need to provide a prescription, which you can upload or choose to send later.

After placing your order, you can track its progress and schedule a free frame adjustment with a VSP eye doctor if needed.

Here are some of the features you can expect from Eyeconic's purchasing process:

Eyeconic glasses can cost anywhere from a little over $100 to $750 or more, depending on your prescription and the frames, lenses, and lens treatments you choose. The cost of frames alone can range from over $100 to more than $450.

If you want to get the most affordable option, you can expect to pay around $100 for basic frames with single vision polycarbonate lenses, anti-scratch coating, and UV protection. However, if you add blue light or transition lenses, it could tack on $70-$80 or more to the total cost.

Eyeconic also offers different lens packages, including Silver, Gold, and Platinum, which can affect the overall price. The Silver package is the default and starts at around $100, while the Gold and Platinum packages come with additional features like anti-reflective coatings and cost $80 and $120 more, respectively.

Eyeconic glasses can cost anywhere from a little over $100 to $750 or more, depending on your prescription and the frames, lenses, and lens treatments you choose.

The cost of frames alone can range from a little over $100 to more than $450. For lenses, Eyeconic offers three packages: Silver, Gold, and Platinum.

You can find a basic pair of Eyeconic glasses with polycarbonate lenses and anti-scratch coating for around $100. However, if you want to add blue light or transition lenses, it could cost an extra $70-$80 or more.

Here's a breakdown of the different lens packages and their prices:

If you're looking to invest in a high-end pair of Eyeconic glasses, be prepared to spend $500 or more.

Eyeconic accepts three types of vision insurance: Cigna Vision Insurance, Metlife, and VSP. You can save up to $220 on contacts or eyeglasses when you use your vision insurance for your purchase on the site.

If you have one of these accepted insurance providers, you can use your insurance benefits directly on the Eyeconic website. To do so, visit the home page and click "use my insurance benefits." Then, select your vision insurance provider from the dropdown menu, enter your name, birthday, and the last four digits of your Social Security number, and shop for contacts or glasses to get your insurance discount applied.

Eyeconic also offers a 20 percent discount if you have an out-of-network provider, but you'll need to fill out a claim form and submit it to your insurance company for potential reimbursement.

Here's a quick rundown of the accepted insurance providers and their benefits:

Eyeconic's delivery time varies according to the item you order and the type of shipping you choose, but you'll generally get your order in one to two weeks. They offer free ground shipping, 2nd-day shipping, and next-day shipping options, with estimated delivery times ranging from 5 to 15 days.

Contact lenses are typically delivered within 8 to 15 days, depending on the shipping option you choose. If you're not satisfied with your order, you can return or exchange contacts or glasses within 60 days of the shipping date.

Here's a breakdown of Eyeconic's shipping times:

Eyeconic also offers a 60-day return policy, during which you can return or exchange contacts or glasses for a refund or exchange. If your prescription changes within six months of your order, you can exchange your contacts or eyeglass lenses for free.

Eyeconic delivery times vary depending on the item and shipping option you choose. You can expect to receive your order in one to two weeks.

Free ground shipping is available for contact lenses, but it may take up to 8 days for them to arrive. For prescription glasses, free ground shipping takes around 15 days.

If you need your contact lenses faster, you can opt for 2nd-day shipping, which takes 6 days, or next-day shipping, which takes 5 days. The same options are available for prescription glasses, with 2nd-day shipping taking 13 days and next-day shipping taking 12 days.

If you're not satisfied with your order, you can access the Eyeconic order tracker by logging into your account or clicking the link in your order confirmation email. You can also visit the Eyeconic order tracker page to check your order status.

If you've paid extra for quick shipping and your order hasn't arrived on time, you can contact Eyeconic to request reimbursement for the additional fee.

Eyeconic has a solid return policy that gives you peace of mind when shopping for eyewear.

You can return or exchange contacts or glasses within 60 days of the shipping date, and Eyeconic will refund or exchange them for you.

To initiate a return or exchange, simply contact Eyeconic customer service, and they'll guide you through the process. You'll need to return the items in their original packaging and condition.

One-time frame exchanges are allowed, but keep in mind that you can only exchange for frames of the same or lesser value. If you want to upgrade to more expensive frames, you'll need to contact Eyeconic customer service for assistance.

If your prescription changes within six months of your order, you can exchange your contacts or eyeglass lenses with your new prescription.

Here's a quick rundown of Eyeconic's return policy:

Contact lenses and vials come with a 1-year warranty from the purchase date, covering defects in workmanship and material.

The majority of negative reviews on Trustpilot relate to long shipping times of over a month.

Eyeconic's website features an easy returns process, allowing customers to initiate returns right from the website.

Some customers have reported not receiving paid-for add-ons, such as lenses that turn dark in the sun.

The majority of customers who have purchased from Eyeconic are very satisfied, with a 4.0-star rating from 40 reviews on another website.

Eyeconic has received high praise for the quality and style of their frames, with some customers raving about the no-glare treatment on their lenses.

Despite the positive reviews, some customers have reported issues with the weight and fit of their glasses, with one reviewer noting that their frames were heavy and fell down on their nose.

Eyeconic has a high score on Sitejabber, with 4.7 out of 5 stars, but a lower average score on Trustpilot, with 2.8 stars from 280 reviews.

The shipping times for Eyeconic can be slow, with some customers waiting over a month for their orders to arrive.

Eyeconic offers a wide range of top-notch brands to choose from, including Gucci, Nike, and Ray-Ban. This variety ensures that you'll find glasses that fit your unique style.

Eyeconic takes quality assurance seriously, with all glasses undergoing a 25-point inspection for quality assurance. This rigorous process gives you peace of mind when purchasing from the company.

The company accepts certain insurance from MetLife, VSP, and Cigna Vision, making it easier to get the glasses you need. This is a convenient perk for those with insurance coverage.

Eyeconic also offers helpful add-on features like blue light and light reflecting lenses. These enhancements can improve the overall quality of your glasses.

Here are some pros of shopping with Eyeconic:

Eyeconic's customer service is a mixed bag, with some customers raving about their helpful and nice representatives. However, others have reported long wait times for responses.

Some customers have had great experiences with Eyeconic's shipping, with one reviewer noting that they received their glasses quickly and were very happy with the quality. However, others have reported shipping times of over a month, which is a significant delay.

The majority of negative reviews relate to long shipping times, not the quality of the glasses themselves. One reviewer noted that they paid extra for a feature that wasn't included, which is a major issue. However, Eyeconic clearly states on their website that shipping can take over 30 business days, depending on the option you choose.

Customers have praised Eyeconic's returns process, noting that it's easy to initiate a return right from the website. They've also praised the quality of their lenses and enhancement features, with one reviewer noting that the no-glare treatment on their lenses is excellent quality.

One customer reported trying on frames virtually, which was a great option for them. However, another customer was hoping for a mirrored option, which wasn't available.

Overall, it seems that Eyeconic's customer experience is a bit of a gamble, with some customers having great experiences and others being disappointed by long shipping times and issues with their orders. However, with free shipping and returns, it's definitely worth a try if you're in the market for new glasses.

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Eyeconic's order history is riddled with issues. Orders can take weeks to process, with one customer waiting over a month for a pair of glasses.

A customer who ordered on 12/28 received an email cancelling their order three days later, with no explanation provided. They had to wait two weeks for a new order to be processed, and were still waiting for their glasses after three weeks.

Another customer had to wait two weeks for Eyeconic to validate a prescription that came directly from their healthcare provider, and was then put on hold for 40 minutes before giving up on the phone.

Ordering a pair of items from your purchase history is a breeze. The "Order a Pair" feature allows you to reorder the same items you've purchased before.

To start, simply click on the "Order a Pair" button next to the item you want to reorder. This will take you to a page with the item's details, including the price and quantity.

You can also use the "Order a Pair" feature to reorder a specific quantity of an item. For example, if you previously ordered 2 of an item, you can now order 4 of the same item.

An order placed on 3/29 was received on 4/11, but the glasses were wrong according to the pictured item on the site.

The customer sent a picture to verify the mistake, and after a couple of days, they were told that the glasses pictured on the site did not exist and the style they received was not correct.

The item picture on the site was not correct for the style number, and it's surprising that this mistake was made by the company.

The customer was offered a refund or to replace with a different style of equal or lesser value, but a refund was requested and received on 4/18.

However, the customer was not offered any compensation for the inconvenience caused by the company's mistake.

The customer had to call to get their shipping amount refunded, and this experience was frustrating.

The customer will be sending a review to VSP and has placed a new order due to being disabled, which will be their last order with the company.

Eyeconic is a legitimate company, backed by VSP, a well-established vision care insurance provider that was founded in 2011.

They have a 25-point inspection process for frames, which is a rigorous quality control measure.

The company's knowledge of the eyecare world is a significant advantage, but it's worth noting that there is no price match guarantee.

Eyeconic offers a virtual try-on feature and helpful tools like 'what's my face shape' and 'how to choose lenses', making it easier for customers to find the right frames and lenses.

Eyeconic was founded in 2011 by VSP, a vision care insurance provider.

Their mission is to blend insurance, eye care professionals, and on-trend eyewear options to create an all-in-one service.

Eyeconic's knowledge on the ins and outs of the eyecare world is a significant advantage of buying from an insurance-backed eyewear company.

Customers can take advantage of a free Eyeconic adjustment for their frames, which go through a 25-point inspection by Eyeconic optometry team members.

However, some customers have reported issues with shipping, with one customer waiting over a week for their order to ship after being told it would ship on a specific date.

The customer's order was never received, and no one seemed to know why it wouldn't ship.

This raises some red flags about Eyeconic's shipping and customer service.

Warby Parker and EyeBuyDirect are two popular options for eyewear, but how do they stack up against each other?

Warby Parker has a wide selection of glasses for both men and women, including reading glasses, sunglasses, and contacts. Their website is warbyparker.com.

If you're looking for a more premium selection, EyeBuyDirect is a good option, carrying glasses and sunglasses from their own brand and other premium brands.

Here's a comparison of the two:

Warby Parker offers free shipping on all U.S. orders, while EyeBuyDirect requires a minimum purchase of $99 for free shipping.