Is Elephant Insurance Legit and Worth the Cost?

Elephant Insurance has been in business since 2009, making it a relatively new player in the insurance market.

The company has a strong financial foundation, with a rating of A- from A.M. Best, indicating a good ability to meet its financial obligations.

Elephant Insurance offers a range of insurance products, including auto, home, and renters insurance, as well as specialty policies for classic cars and motorhomes.

These products are designed to be flexible and affordable, with options for customizing coverage to fit individual needs and budgets.

Elephant Insurance has a reputation for excellent customer service, with a 4.5-star rating on Trustpilot and a 4.5-star rating on Google Reviews.

The company's claims process is designed to be quick and easy, with most claims settled within 10-14 days.

Elephant Insurance also offers a unique "Claims Guarantee" that ensures customers will not be left without a rental car or temporary housing while their claim is being processed.

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Elephant Insurance is a newer company available in eight states, which might raise some concerns about its legitimacy. However, it's worth noting that it offers several useful coverages in addition to standard options like liability, collision, and comprehensive coverages.

Elephant's base prices aren't the lowest available, but those who qualify for several discounts may get quotes that are cheaper than major companies like Geico. This is a significant advantage for some customers.

The high rate of customer complaints is a major drawback, making it difficult to manage your account or file a claim after an accident. This is something to consider before signing up with Elephant.

Pet owners can benefit from pet injury protection, which is automatically included in collision coverage to pay for vet bills after a car accident. This is a valuable feature for many pet owners.

Safe drivers can save with coverages like accident forgiveness and diminishing deductibles. These features can provide peace of mind and financial savings for drivers who are accident-free.

Here are some key facts to consider when evaluating Elephant Insurance:

Elephant Insurance's pricing is generally around the industry average, with liability-only policies costing around $100 per month and full coverage policies costing around $171 per month.

The company's rates can vary significantly depending on several factors, including your driving record and credit history. For example, a driver with a clean record and good credit can expect to pay around $141 per month, while a driver with a recent speeding ticket and good credit can expect to pay around $159 per month.

Elephant Insurance offers a range of discounts that can help lower your premiums. Some of the most significant discounts include the multicar discount, which can save you up to 39% on your premiums, and the electronic signature discount, which can save you around 18% on your premiums.

Here are some of the specific discounts offered by Elephant Insurance:

By combining these discounts, you can potentially save up to 40% on your premiums. For example, if you qualify for the multicar discount, the electronic signature discount, and the full payment discount, you could save a total of 40% on your premiums.

It's worth noting that Elephant Insurance's rates can vary significantly depending on your location. For example, in Springfield, Illinois, the average rate for a full coverage policy is around $151 per month, which is higher than the national average. However, by shopping around and taking advantage of discounts, you may be able to find a lower rate.

Getting a quote and buying a policy from Elephant is a straightforward process that can be completed entirely online.

You can expect to spend around 10 minutes filling out the online form, which will ask for your vehicle details, driving habits, and personal information.

The form is fairly extensive, but it produces an accurate quote, and you can see which discounts you qualify for.

You can customize your quote by adjusting coverage levels and deductibles, and adding optional coverage, all of which can be done with ease using sliders and click boxes.

Each option has a pop-up window with an explanation of what it covers, making it easy to understand what you're getting.

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Elephant offers a comprehensive range of basic coverages that make up a standard full-coverage policy.

Bodily injury liability coverage is a must-have, covering the cost of injuries to other people after an at-fault accident. This type of coverage is essential for protecting others on the road.

Property damage liability coverage is another crucial aspect, covering the cost of damage to other people's cars and property after an at-fault accident. It's surprising how often this type of coverage is overlooked.

Collision coverage is a standard feature, covering damage to your car that happens in a collision with an object or someone else's car. This type of coverage can be a lifesaver in the event of a crash.

Comprehensive coverage is also included, covering damage to your car that's not caused by a collision. This includes damage from falling branches, water damage, theft, and vandalism.

Here are the basic coverages offered by Elephant:

Personal injury protection (PIP) is a unique coverage that covers your injuries, lost wages, and medical care after an accident, regardless of who's at fault. It's a great option for those living in no-fault states.

Diminishing Deductible is a feature offered by Elephant Insurance that can help reduce your deductible over time. It's a great way to save money on your premiums.

If you sign up for Elephant's diminishing deductible, your deductible will immediately be lowered by $100 for annual policies and $50 for six-month policies. This is a nice perk, especially if you're already paying a high deductible.

As long as you don't have an accident, your deductible will continue to be reduced at each renewal by $100 for yearly policies or $50 for six-month policies. The most you can save on your deductible is $500.

Here's a breakdown of how the diminishing deductible works:

Keep in mind that the diminishing deductible only applies as long as you don't have an accident, and it can be a great motivator to drive safely.

Roadside assistance is a crucial aspect of any insurance policy, and Elephant Insurance delivers with its partnership with Agero.

You'll have access to towing, jump starts, flat tire repair, gas delivery, and lockout services through this partnership. Elephant Insurance takes care of the logistics, so you can focus on getting back on the road.

Agero's real-time tracking system lets you see exactly when the tow truck is dispatched and how close they are to your location, giving you peace of mind during a stressful situation.

Filing a claim with Elephant insurance is a straightforward process. You can file a car insurance claim online or by calling them at 844-937-5353.

To manage your policy and file a claim, Elephant offers a mobile app that you can download. You can also access your insurance ID card through the app.

If you need to cancel your policy, simply call Elephant at 877-321-2095 and have your policy number nearby.

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Filing a claim with Elephant insurance is a relatively straightforward process. You can initiate a claim online or by calling their customer service number, 844-937-5353.

The company offers an expedited process for auto glass claims, which is a nice touch. However, some customers have reported long wait times for claims processing.

You can track the status of your claim through your online account. Alternatively, you can submit and track your claim over the phone, but only during business hours.

Some customers have reported a smooth and issue-free claims process. One reviewer on WalletHub mentioned that the claim process was "easy" and the agent was "knowledgeable and efficient." However, others have experienced issues with their claims being denied or delayed.

If you're planning to file a claim with Elephant, it's a good idea to have all necessary documents and information ready. This will help ensure that the process is completed as quickly as possible.

Here are the steps to file a claim with Elephant:

Keep in mind that every claims process is unique, and the experience may vary from one customer to another.

Pet Injury Coverage is a thoughtful feature that sets Elephant apart from other insurers. Elephant automatically includes $1,000 of pet injury protection in your collision coverage. This means you can rest assured that your furry friends will be taken care of after an accident. If you're like me, your pets are part of the family, and it's great to know that Elephant has got their backs. Up to $1,000 of coverage can be used for your dogs or cats that were inside the car with you during the covered accident.

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Elephant Insurance is owned by The Admiral Group, a major insurer in the U.K.

The Admiral Group was founded in 1993 and its headquarters are in Cardiff, Wales, United Kingdom.

This gives us a sense of the company's history and roots, which can be an important factor in determining its legitimacy.

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Elephant Insurance's headquarters are located in the Richmond, VA, area.

Their main address for payments is P.O. Box 715658 in Philadelphia, PA 19171.

Elephant Insurance is owned by The Admiral Group, a major insurer in the U.K. The Admiral Group was founded in 1993 and its headquarters are in Cardiff, Wales, United Kingdom.

We're a company that's been around for over 10 years, with a history of innovation and growth. Our team is made up of experts in their fields, with a combined experience of over 50 years in the industry.

Our headquarters is located in a major city, which provides us with access to top talent and resources. We're proud to be a part of this community and contribute to its growth and development.

We're committed to providing our customers with the best possible service, which is why we have a dedicated customer support team available 24/7. Our team is passionate about helping our customers succeed, and we're always looking for ways to improve our service.

Our products are designed with the customer in mind, and we work hard to ensure that they meet the highest standards of quality and reliability. We're proud to say that our products have been used in a variety of applications, from small businesses to large corporations.

We're a company that values innovation and is always looking for new and better ways to do things. We're committed to staying ahead of the curve and pushing the boundaries of what's possible.

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To contact Elephant Insurance, you can reach out to their claims department by phone at 877-218-7865.

You can file a claim with Elephant Insurance in two ways: by phone or online.

If you need to make a payment, log in to your account to pay online or send a check to Elephant's mailing address at P.O. Box 715658, Philadelphia, PA 19171-5658.

The claims department is open from 8 a.m. to 8 p.m. Eastern on weekdays and from 9 a.m. to 5:30 p.m. on Saturdays for new auto insurance claims.

Existing car insurance claims can be handled from 8 a.m. to 5 p.m. during weekdays.

For glass insurance claims, such as windscreen replacement, call Elephant at 1-800-413-8860.

Here are the phone call hours for new auto insurance claims:

Elephant offers a range of insurance products beyond car insurance, including homeowners, renters, and condo insurance.

Homeowners insurance protects against damages to your home and belongings, plus liability coverage. This can provide peace of mind for homeowners who want to safeguard their property and financial well-being.

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Renters insurance covers personal property within a rented home, plus liability protection. This is especially important for renters who don't own their property but still have valuable possessions.

Condo insurance covers personal property, interior structural improvements, and liability within a condo unit. This can help condo owners protect their investment and financial security.

Elephant also offers insurance for motorcycles, which protects against accidents, theft, and damage. This can be a great option for motorcycle enthusiasts who want to safeguard their vehicle and enjoy the open road.

Life insurance provides payouts to beneficiaries if you die, which can help provide financial support for loved ones. This can be a thoughtful and responsible decision for individuals who want to ensure their loved ones are taken care of.

Umbrella insurance provides liability coverage for major claims and lawsuits beyond your existing auto or home insurance policies. This can be a smart move for individuals who want to protect their assets and financial well-being.

ATV insurance covers all-terrain vehicles against accidents, theft, and damage. This can be a great option for ATV enthusiasts who want to enjoy the outdoors while knowing their vehicle is protected.

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Here's a quick rundown of Elephant's other insurance products: