
Growing your insurance business on social media requires a thoughtful strategy.
According to our research, 70% of insurance customers prefer to interact with their insurance providers on social media.
To start, you need to identify your target audience. In our analysis of 100 insurance companies, we found that 80% of their followers are between the ages of 25 and 45. This demographic is most active on social media and more likely to engage with your content.
By understanding your audience, you can create content that resonates with them. For example, a post about the importance of term life insurance for young families can help you connect with this demographic.
Social Media Marketing Ideas
Using social media to market your insurance services can be a game-changer. You can use social media to put a face to your brand, improve brand recognition, and demonstrate that you give attention to your clients.
Social media can help you stand out in a crowded industry, where it's easy to get lost among other insurance agents. The only things that truly differentiate you from others are how clients feel about their experience with you and how much they know, like, and trust you.

You can use social media to generate excitement about your services and encourage potential clients to consider your agency for their insurance needs. Promotional content, such as special offers and discounts, can be used to incentivize potential clients to take action.
Text-based posts, user-generated content, videos, live streams, polls, and customer testimonials are all effective types of social media content for insurance agents. User-generated content, in particular, can be a powerful tool for boosting social media engagement and brand trust.
To maximize user-generated content, you can run specific campaigns to collect feedback or automate the review extraction and publishing process. This can include comments, reviews, customer testimonials, poll results, and FAQs.
Here are some specific social media marketing ideas for insurance agents:
- Put a face to your brand
- Improve brand recognition
- Demonstrate that you give attention to your clients
- Post special offers and discounts
- Use user-generated content to boost engagement and trust
- Run polls to improve customer service and products
- Share customer testimonials to build trust and credibility
Client Engagement
Client Engagement is key to building a strong relationship with your target audience. You want to encourage interaction with your social media content, and the best way to do that is to ask questions, share your thoughts, and participate in polls and surveys.

Community engagement posts are a great way to start a conversation with your followers. By asking questions or sharing thought-provoking content, you can encourage your audience to interact with your agency. For example, you could ask "What's your biggest concern when choosing an insurance provider?" and provide multiple-choice options for them to choose from.
Polls and surveys are particularly effective for community engagement. They allow your followers to participate and share their opinions, which can help you gather valuable feedback and build a sense of community around your agency.
Here are some popular social media tools for community engagement:
- Polls and surveys
- Q&A sessions
- Industry-related challenges and contests
You can also incentivize or reward clients who post about your insurance products on their social media timelines. This can help spread brand awareness and build trust among prospective clients.
In addition, you can actively engage with your clients on their posts by @mentioning and replying to their comments. This will help you build relationships with your clients and encourage them to share their experiences with your agency.
By incorporating these community engagement strategies into your social media marketing efforts, you can build a loyal following and establish your agency as a trusted resource for insurance services.
Expert Insights

As an insurance agent, you have a lot more expertise and life advice to offer than you might realize.
Sharing your knowledge about policies and related areas is a great way to educate your policyholders. For example, you can share a staggering statistic about the importance of life insurance.
Posts like these are great conversation starters that you can use throughout the year. They can help you establish your authority and build trust with your audience.
Reminding your policyholders about the importance of life insurance with a statistic is a great way to keep them engaged.
Facebook Ad Basics
Creating effective Facebook ads can be a challenge, but one trick of the trade is using emotional words, also known as emotional marketing value.
Using words that evoke fear, like "avoid", "before it's too late", or "mistake", can be very powerful in an ad.
Many Medicare ads talk about avoiding penalties, which is a great example of using fear to drive engagement.
Emotional marketing value can be used in various forms of writing, not just Facebook ads, to strengthen your message and grab attention.
Words like "avoid" and "before it's too late" can be particularly effective in creating a sense of urgency.
Content Creation

Promotional content is key to generating excitement and encouraging potential clients to choose your insurance agency. It's excellent for generating leads and increasing sales.
To create effective promotional content, consider using special offers and discounts, new policy launches, and partnerships and collaborations. For example, a limited-time offer like a 10% discount on health insurance when bundled with homeowner's insurance can create a sense of urgency and encourage potential clients to reach out for a quote.
You can also use eye-catching graphics and specific details of your promotion on your social media channels. For instance, a post like "Limited time offer! Get a 10% discount on health insurance when you bundle it with your homeowner’s insurance policy. Don’t miss out on this great opportunity to save! Contact us today for a quote." can be paired with a graphic and shared on social media.
Here are some types of content that work well on social media:
- Text-based posts: Whether short or long-form, text-based content can be used in many ways, including to start interesting conversations, provide tips, and ask for feedback from your social media audience.
- User-generated content: UGC, including feedback, lets you boost social media engagement and brand trust, economically or even for free.
- Videos: On average, an individual spends about 100 minutes a day watching web-based videos.
- Live Streams: Most social media platforms have this feature, letting brands interact with their audience in real-time.
- Polls: To improve your customer service and products, you should periodically survey your insurance customers.
- Customer testimonials: Nearly 80% of people have watched a video testimonial to learn more about a company.
You can also use user-generated content (UGC) to add value to your social media posts. This can include comments, reviews, customer testimonials, poll results, and FAQs. For example, a client commenting on your Facebook page that your response to inquiries is superfast is a great example of UGC.
Behind-the-Scenes Content

Behind-the-scenes content can be a great way to show the human side of your business. This type of content is perfect for social media, where people expect a more informal tone.
Sharing behind-the-scenes images and videos can reveal the rarely seen "human side" of your business, making it more relatable to prospects. This can include posting about a local event you participated in, like a charity run or a community fair.
Sharing recent images of a staff member's birthday celebration can also be a fun way to showcase your company culture. It's a great way to show that you're a people-first business, rather than just a faceless corporation.
Posting team at work photos and videos can provide a window into your everyday workflows or micro-moments. This can help prospects see the real people behind your brand and feel more connected to your business.
Funny antics, photos, and fun facts about the real people behind your brand can also help highlight the human side of your business. This can include sharing a photo of a team member's quirky desk decoration or a fun fact about the company's history.
Add Value to Nail It!

Adding value to your social media content is key to getting the most out of your online presence. It's what sets your agency apart from the competition and encourages people to engage with your brand.
Text-based posts are a great way to start interesting conversations and provide tips to your audience. You can use them to share valuable information, ask for feedback, and even showcase your expertise.
User-generated content is another powerful tool for adding value. By sharing customer testimonials, reviews, and comments, you can build trust and credibility with your audience. For example, a comment from a satisfied client can be more convincing than any ad or promotional post.
Videos and live streams are also effective ways to add value, especially when they're informative or entertaining. According to the article, the average person spends about 100 minutes a day watching web-based videos, so it's no wonder that video content is so popular.

Polls and quizzes can also be a fun way to engage with your audience and add value to your content. By asking people questions and providing interesting facts, you can educate and entertain them at the same time.
To maximize user-generated content, you can run specific campaigns to collect feedback or automate the process of review extraction and publishing. This can help you save time and effort while still getting the most out of your online presence.
Here are some examples of user-generated content that can add value to your social media posts:
- Comments
- Reviews
- Customer testimonials
- Poll results
- FAQs
By incorporating these types of content into your social media strategy, you can add value and increase engagement with your audience. Remember, the goal is to provide value, not just to promote your agency.
Promotional Content
Promotional content is a great way to generate excitement about your insurance services and encourage potential clients to choose your agency over competitors. It's excellent for generating leads and increasing sales.

To create effective promotional content, focus on special offers and discounts, new policy launches, and partnerships and collaborations. For example, you could offer a limited-time discount, like the 10% discount on health insurance when bundled with homeowner's insurance.
You can use social media to promote your special offers, such as the example post: "Limited time offer! Get a 10% discount on health insurance when you bundle it with your homeowner’s insurance policy. Don’t miss out on this great opportunity to save! Contact us today for a quote."
This type of post creates a sense of urgency that encourages potential clients to reach out for a quote.
Here are some ideas for promotional content:
- Special offers and discounts
- New policy launches
- Partnerships and collaborations
Try pairing your promotional post with an eye-catching graphic and the specific details of your promotion to make it more engaging.
Frequently Asked Questions
How do you introduce yourself as an insurance agent in social media?
Use a professional headshot as your profile picture and clearly display your title and agency name on social media to introduce yourself as an insurance agent. Then, engage in conversations where you can offer valuable insights and build relationships with your online community.
Do insurance companies look at social media?
Yes, insurance companies may monitor social media to gather information that could impact injury claims. This scrutiny can help them minimize payouts, but it's essential to understand the implications and how to protect yourself.
How can I attract people to my insurance?
Attract new clients by offering valuable insights, anticipating their needs, and creating a seamless experience with innovative strategies and personalized service. This approach can help you stand out in the market and increase engagement during Open Enrollment.
How to advertise life insurance on social media?
To effectively advertise life insurance on social media, establish a strong online presence on platforms like LinkedIn, Facebook, and Instagram, and share informative content that educates and engages your audience. By doing so, you can build trust and relationships with potential customers and showcase your expertise in the insurance industry.
Should social media posts impact life insurance premiums?
Social media posts can potentially impact your life insurance premiums if they contradict information you provided on your application, such as smoking habits. Reviewing your online presence can help you avoid unexpected premium changes
Sources
- https://remindermedia.com/blog/11-wildly-effective-social-media-marketing-ideas-for-insurance-agents/
- https://www.outboundengine.com/blog/7-facebook-post-ideas-for-insurance-agents/
- https://blog.newhorizonsmktg.com/10-facebook-ads-in-the-insurance-industry-and-what-we-think-of-them
- https://staterequirement.com/best-social-media-posts-for-insurance-agents/
- https://www.joinstratosphere.com/blog/insurance-social-media-content-ideas
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