
To get in touch with ICICI Bank's customer service, you can call their toll-free number at 1800 103 8181. This number is available 24/7 for your convenience.
ICICI Bank's customer service is available through various channels, including phone, email, and online chat. You can choose the one that suits you best.
Their toll-free number is a great option if you want to speak with a customer service representative directly. You can reach them at 1800 103 8181 from anywhere in the country.
To get the most out of your interaction with ICICI Bank's customer service, it's a good idea to have your account details handy. This will help them assist you more efficiently.
ICICI Bank Customer Support
You can call ICICI Bank's toll-free number 18601207777 to resolve issues related to personal loans, savings accounts, and more.
ICICI Bank has dedicated customer care numbers for different types of customers, including private banking customers who can call 18601203399.
The bank also has a number for domestic customers traveling abroad: +91-22-33667777.
Business, corporate, and retail institutional banking customers can connect with the customer care team at 18601206699, but be aware that this is not a toll-free number.
To resolve queries regarding private banking or wealth management, customers can call the toll-free number 18001038181.
Here are the ICICI Bank customer care numbers you can call to resolve your queries:
Customer Care
ICICI Bank offers various customer care numbers for different needs. You can call 18601207777 for general queries related to ICICI Bank personal loans, savings account, etc.
ICICI Bank has dedicated customer care numbers for specific services. For instance, private banking customers can call 18601203399 to address their issues. Business, corporate, and retail institutional banking customers can connect with 18601206699 to get their queries resolved.
ICICI Bank also has customer care numbers for NRI customers. For example, NRI customers in the USA can call 1866 ICICI 4U to get in touch with the customer care team from abroad. Here's a list of some of the international customer care numbers for ICICI Bank:
You can also contact ICICI Bank's customer care team through their toll-free numbers, such as 18001038181 for private banking or wealth management queries.
ICICI Bank Credit Card Customer Care
If you're an ICICI Bank credit card holder, you're in luck because the bank has a dedicated customer care team to help you with any queries or issues you may have.
You can reach out to them by calling 18001080, which is a toll-free number that's available 24/7.
ICICI Bank has also collaborated with Amazon India to introduce the Amazon Pay ICICI credit card, and for cardholders of this specific card, there's a dedicated customer care number - 18001020123.
Having a dedicated customer care number can be super helpful, especially if you have a specific query or issue related to your Amazon Pay ICICI credit card.
Customer Care Complaint Resolution
If you have a complaint that you want to submit to ICICI Bank for resolution, you can start by calling their customer care number or emailing them. Be sure to mention your registered email ID and mobile number in the email or when you call.
ICICI Bank has a dedicated customer care team for credit card holders, which you can reach at 18001080 to block or hotlist your credit card.
If you're not satisfied with the solution you receive, you can address your concern on the Complaint Form by filling in all required details and sending it to the Phone Banking Head.
To escalate your complaint, you can call 1800 200 3344 or 1800 1080 to register your grievance directly with the bank.
Here are the key numbers to remember for submitting and escalating complaints:
Escalating Complaints at ICICI Bank
If you've already submitted a complaint to ICICI Bank's customer care and are not satisfied with the response, you can escalate your issue to the next level of management.
To do this, you can call the customer care number 1800 200 3344, as mentioned in the ICICI Bank Customer Care Grievance Redressal process.
If you're not happy with the second response, you can register your grievance by calling the same number or by using the Complaint Form available on the ICICI Bank website.
You can also contact the zonal heads of your region if you're not able to get your concerns addressed through the above channels.
To find the contact details of your zonal head, refer to the table below:
Contact Numbers
To reach Icici Bank's customer service, you can call their toll-free number at 1800 103 8181.
The toll-free number is available 24 hours a day, 7 days a week.
For banking services, you can call 1800 200 3344 from Monday to Friday between 9:00 am and 6:00 pm.
If you're a non-resident Indian, you can call +91 22 2653 3333 for assistance.
You can also contact Icici Bank through their email at [[email protected]](mailto:[email protected]).
Forgot PIN
If you've forgotten your ICICI credit card PIN, don't worry, it's easier to reset than you think.
You can contact ICICI Bank's customer care to report the issue and request a PIN reset. The bank's customer care is available 24/7, so you can call them at any time.
To reset your PIN, you'll need to provide your credit card details and a valid identification proof. This will help the bank verify your identity and ensure the PIN is reset securely.
It's worth noting that if you haven't received your credit card after applying 3 months ago, you should contact the bank's customer care to resolve the issue.
Sources
- https://www.bankbazaar.com/savings-account/icici-bank-customer-care.html
- https://m.indiacustomercare.com/icici-bank-customer-care-helpline-contact-numbers
- https://icici-bank.pissedconsumer.com/customer-service.html
- https://m.indiacustomercare.com/icici-bank-credit-cards-customer-care-numbers
- https://www.icicibank.com/personal-banking/cards/prepaid-card/fastag/fastag-faqs
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