
I&M Bank Limited offers a wide range of services and products to its customers. The bank provides corporate and investment banking services, including cash management, trade finance, and securities services.
One of the key services offered by I&M Bank is its digital banking platform, which allows customers to manage their accounts and make transactions online or through mobile banking apps. This platform includes features such as bill payments, funds transfers, and account monitoring.
I&M Bank also provides a range of personal banking services, including savings and current accounts, credit cards, and personal loans. These services are designed to meet the financial needs of individuals and families.
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Services
At I&M Bank Limited, you can expect a comprehensive range of services designed to meet your financial needs. Their integrated investment management service provides all the facilities required for the serious investor.
They offer a wide range of investment options, giving you the freedom to choose what suits you best. Whether you're a seasoned investor or just starting out, their services are designed to help you achieve your financial goals.
Their custody and investment services are designed to be efficient and effective, making it easy for you to manage your investments and keep track of your finances.
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Internet Banking
You can access your accounts 24/7 from wherever you happen to be with I-Click Internet Banking. This service is available whenever you need it, making it super convenient.
Internet Banking is secure, so you can trust that your information is safe.
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Custody & Investment Services
When you're investing, having the right tools and support can make all the difference. An integrated investment management service provides all the facilities required for the serious investor.
Having a single platform to manage your investments can save you time and reduce stress. This is exactly what an integrated investment management service offers.
Investing can be complex, but with the right service, you can navigate it with confidence. You'll have access to expert advice, research, and analysis to inform your investment decisions.
A good investment service will also provide you with the ability to monitor and adjust your portfolio as needed. This helps you stay on track with your financial goals and make the most of your investments.
Investing is a long-term game, and having a solid plan in place is crucial. An integrated investment management service can help you create and execute a tailored investment strategy that meets your needs and goals.
A unique perspective: Investment Bankers
Bankassurance
Bankassurance is a convenient way to access insurance products and services. I&M Bank offers this service through reputable underwriters, making it easy to get the protection you need.
Insurance products can provide financial security in case of unexpected events. This can be a lifesaver in times of crisis.
I&M Bank's bankassurance service allows you to purchase insurance products and services directly from the bank. This can save you time and effort, as you won't need to go elsewhere to find what you need.
Insurance services can help you manage risk and protect your assets. This can give you peace of mind and financial stability.
Bank Network
I&M Bank Limited has a robust bank network that spans across the country.
With over 50 branches and 100 ATMs, I&M Bank Limited has a strong presence in major towns and cities across Kenya.
Its extensive network allows customers to access banking services conveniently.
I&M Bank Limited's bank network is supported by a team of experienced bankers who are committed to providing exceptional customer service.
The bank's online banking platform and mobile banking app also enable customers to manage their accounts and conduct transactions from anywhere.
I&M Bank Limited's bank network is designed to meet the diverse needs of its customers, including individuals, businesses, and organizations.
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Cards
I&M Bank Limited offers a range of card services to its customers.
Their credit card, for instance, allows customers to make purchases online or offline, and also offers cash advances and balance transfers. The bank's credit card is accepted globally, making it a convenient option for customers who travel frequently.
The bank's debit card, on the other hand, is linked to the customer's account and can be used to withdraw cash from ATMs or make purchases at merchants who accept debit cards.
I&M Bank Limited also offers a prepaid card, which can be loaded with a specific amount of money and used for specific purposes, such as paying for fuel or parking. This type of card is ideal for individuals who want to control their expenses.
The bank's cards also offer rewards and benefits, such as cashback, discounts, and loyalty points, which can be redeemed for rewards or converted to cash.
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Ownership and Governance

I&M Bank Limited has a clear governance structure. The bank is governed by an eight-person board of directors.
The board consists of two executive directors and six non-executive directors, with Suleiman I. Kiggundu, Jr. serving as the chairman.
Acquisition
I&M Holdings acquired Giro Commercial Bank in 2015, marking the beginning of a significant change in the company's structure.
The acquisition process, which required regulatory approval, was concluded in February 2017. As a result, Giro Commercial Bank surrendered its banking license and became part of I&M Bank Kenya.
This move allowed I&M Holdings to expand its operations and services, ultimately benefiting customers and stakeholders alike.
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Ownership
As of February 2015, the shareholding of Orient Bank was a significant 100% of the total ownership.
The bank's ownership was led by Ketan Morjaria, who held a substantial 49.0% of the bank's shares.
8 Miles Fund was the second-largest shareholder, owning an impressive 42.0% of the bank.
Alemayehu Fisseha and Zhong Shuang Quan tied for third place, each owning 4.5% of the bank's shares.
Here is a breakdown of the bank's ownership structure in 2015:
Governance
The bank's governance structure is overseen by an eight-person board of directors.
Two of these directors hold executive positions, while the remaining six are non-executive. Suleiman I. Kiggundu, Jr. serves as the chairman of the board.
The managing director and chief executive officer is Robin Bairstow, who plays a crucial role in the bank's decision-making process.
Frequently Asked Questions
What does the I&M bank stand for?
I&M Bank stands for Investments & Mortgages Limited, a company that initially provided personalized financial services to Nairobi's business community.
How many branches does I&M bank have?
I&M Bank has 93 branches in the region, with 49 located in Kenya across 15 counties.
What is the ranking of I&M bank in Kenya?
I&M Bank is ranked #1 in Kenya according to the 2024 Kenya Banking Consumer Sentiment on Social Media Index. This ranking reflects the bank's strong customer-centric approach.
How do I send money to I&M bank?
To send money to I&M Bank, go to the Safaricom Menu, select M-Pesa, then Lipa na M-Pesa and Pay Bill option. Enter the I&M Business number 542 542 and the recipient's account number.
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