HSBC Bank Malaysia Overview and Reviews

HSBC Bank Malaysia has a long history in the country, dating back to 1885.

The bank offers a wide range of personal banking services, including savings and current accounts, credit cards, and loans.

HSBC Malaysia has a strong presence in the country with over 60 branches and 200 ATMs.

The bank is known for its convenient banking hours, with most branches open from 9am to 5pm, Monday to Friday, and 9am to 1pm on Saturdays.

Curious to learn more? Check out: Swift Code of Public Bank Malaysia

HSBC Bank Malaysia's customer service has been a major letdown for some customers.

The bank's premier service in Malaysia has been described as the worst, with customers complaining about unhelpful and unprofessional staff.

Customers have reported being on hold for over an hour and then being cut off, making it impossible to report suspicious activity on their accounts.

The bank's customer service lines, including the chat function and call centre, have been criticized for being unresponsive.

HSBC Malaysia's customer service has deteriorated significantly over the past two years, with some customers experiencing unauthorized transactions on their debit and credit cards.

HSBC Bank Malaysia offers a full range of personal and commercial banking services from its network of branches and direct channels.

You can check your credit card balance online through the HSBC online banking portal or mobile app. Alternatively, you can call the HSBC customer service hotline to get your balance.

HSBC has been offering Islamic financial services in Malaysia since August 2006 through its Islamic banking subsidiary HSBC Amanah Malaysia Berhad.

Intriguing read: Dubai Islamic Bank Online Banking

HSBC Bank Malaysia has a rich history that spans over a century. The bank's presence in Malaysia dates back to 1884, when it established its third office in Penang.

By the end of 1912, the bank had opened offices in several states, including Ipoh, Kuala Lumpur, and Johor Bahru. This rapid expansion shows the bank's commitment to serving the Malaysian community.

Today, HSBC Bank Malaysia has a network of 40 branches nationwide, making it a trusted and accessible banking option for many Malaysians.

HSBC Bank Malaysia has a rich history that dates back to 1884, when it first opened its office in Penang, one of the Strait Settlements in present-day Malaysia.

The bank was given permission to issue currency notes and quickly expanded to other locations, including Malacca in 1909 and Ipoh, Kuala Lumpur, Johor Bahru, and Kota Bharu by the end of 1912.

During the 1920s and 1930s, HSBC Bank Malaysia opened more branches in several states, including Sungai Petani in 1922, Kuantan in 1929, Muar in 1930, and Kuala Terengganu in 1936.

In East Malaysia, the first branch opened in Kota Kinabalu in 1947, followed by branches in Sandakan and Tawau a year later.

HSBC Bank Malaysia has a long history of growth and expansion, and by 1959, it had a network of 40 branches throughout the country.

Through its acquisition of The Mercantile Bank, which started operations in Malaysia in 1860, HSBC Bank Malaysia is indirectly the oldest bank in Malaysia.

Today, HSBC Bank Malaysia has a network of 40 branches nationwide, providing a wide range of financial services to its customers.

If this caught your attention, see: Fdic Seizes Philadelphia-based Bank Republic First Bank.

Menara HSBC is a notable landmark in Kuala Lumpur, Malaysia. It's a 55-floor skyscraper that stands at 258 meters tall.

HSBC Bank Malaysia has a significant presence in the building, with its headquarters located there. Menara HSBC is a prominent example of modern architecture in the city.

The bank's headquarters in Menara HSBC offers a wide range of banking services to its customers. This includes personal banking, commercial banking, and investment banking services.

A different take: Banks and Banking Services

HSBC can be hacked. The bank's security system can be compromised, as evident in a case where a customer was defrauded of RM7,000 on their credit card.

One of the security vulnerabilities is the One-Time Password (OTP) system. The OTP can be hacked, allowing fraudsters to access the customer's account.

HSBC's own customer has experienced this firsthand, with their OTP being used to commit fraud. The customer's credit card was used to make unauthorized transactions, resulting in a significant financial loss.

HSBC's response to the incident was unsatisfactory, with the bank denying any responsibility for the fraud. The customer was left with a significant financial loss and no resolution from the bank.

For your interest: In a Fractional Reserve Banking System Banks Create Money Because

HSBC Bank Malaysia has a dedicated team of customer service representatives, like Emma from the Premier Account telephone banking service, who go above and beyond to help customers with their account problems.

Emma's exceptional service has earned her a token of appreciation from a satisfied customer. She was patient and helpful in giving advice and assistance.

HSBC's telephone banking service is available to Premier Account holders, providing an easy and convenient way to manage their accounts.

For your interest: Hsbc Premier Status

HSBC's roots in Malaysia date back to 1884, with its first branch opening in Penang.

The bank was founded in Hong Kong and Shanghai to facilitate trade and commerce, making Penang a natural fit for its expansion.

HSBC's archetypal customers were initially entrepreneurs engaged in business and export, taking advantage of Malaysia's strategic trading centers.

Over 140 years, HSBC grew to a peak of 68 branches across Peninsular Malaysia, Sabah, and Sarawak, mirroring the country's development and growth.

Malaysia remains a very open trading economy, with a trade-to-GDP ratio of about 1.5 times.

HSBC has been an integral part of Malaysia's fabric, focusing on trade, commerce, and individual wealth management throughout its history.