
Dealing with debt collectors can be a stressful and overwhelming experience. It's essential to know your rights and take control of the situation.
First, understand that debt collectors can only contact you between 8am and 9pm. This is a federal law that protects you from unwanted calls.
Being proactive is key to resolving your debt issues. You can send a debt validation letter to the collector, which requires them to provide proof of the debt within 30 days.
Don't be afraid to ask questions and seek help if you need it. You can contact the National Foundation for Credit Counseling or a local non-profit credit counseling agency for assistance.
Explore further: Can Debt Collectors Contact Your Employer
Understanding Debt Collection Laws
Debt collection laws vary by state, but there are some federal laws that protect consumers from unfair practices. The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from harassing or misleading consumers, and requires them to send a written validation notice stating how much money is owed and how to dispute the debt.
For your interest: Collection Agency Payment Plan
Debt collectors can't call you at inconvenient times, such as before 8:00 a.m. or after 9:00 p.m., or at work if you aren't allowed such calls. They also can't speak with others about your debt, except for the original creditor, a credit reporting agency, or your lawyer.
The FDCPA also requires debt collectors to restrict phone calls to between 8 a.m. and 9 p.m. local time, and to stop calling if you send a certified letter asking them to do so. You can also dispute the debt by sending a letter to the collector, and they must stop collection efforts while investigating your claim.
Some states have their own debt collection laws, which may provide additional protections for consumers. For example, in some states, debt collectors are prohibited from depositing postdated checks early or engaging in unfair practices such as charging excessive fees.
Here are some key FDCPA rules for debt collectors:
- Can't speak with others about your debt, except for the original creditor, a credit reporting agency, or your lawyer.
- Can't call you at inconvenient times, such as before 8:00 a.m. or after 9:00 p.m., or at work if you aren't allowed such calls.
- Must send a written validation notice stating how much money is owed and how to dispute the debt.
- Can't make threats of violence, use obscene language, or make false claims to be attorneys or government representatives.
- Must stop calling if you send a certified letter asking them to do so.
By understanding your rights under the FDCPA and knowing how to dispute a debt, you can protect yourself from unfair collection practices and potentially win against debt collectors.
Responding to Debt Collectors
If you're being sued by a debt collector, it's essential to respond promptly and correctly to avoid losing by default. You can represent yourself in court, but it's recommended to understand the legal definitions and how they apply to your case.
You have the right to dispute the claim, and don't ignore debt collectors. Communicate with them through writing to keep a paper trail, and record phone conversations if necessary. It's also crucial to know your rights under federal debt collection laws, which can protect you from unfair practices.
Here are some key federal debt collection laws to be aware of:
- 15 USC 1692 Explained
- FDCPA Violations List
- How to File an FDCPA Complaint Against Your Debt Collector (Ultimate Guide)
- What Debt Collectors Cannot Do — FDCPA Explained
Remember, ignoring the court date is the worst possible thing you can do, as the standard of proof is minimal in most cases. Losing can result in your wages being garnished by a creditor.
Respond to Lawsuit
Responding to a debt collection lawsuit is a crucial step in defending yourself against a creditor. You have up to 35 days to respond, depending on where you live.
Ignoring the lawsuit is a common mistake that can lead to serious consequences, including a default judgment that allows the creditor to garnish your wages, take money out of your checking account, and recover attorney's fees and related court costs.
Filing an Answer to the lawsuit forces the creditor to prove their case, and it's the first step to beating them in court. Many debt collectors are surprised when people respond to their lawsuit and may even offer a negotiated settlement to avoid the cost of litigation.
You can draft and file an Answer to your debt collection lawsuit with SoloSuit. This can give you an edge in the case and may even lead to the creditor dismissing the case altogether.
Here's a list of guides on how to respond to a debt collection lawsuit in each state:
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Not answering the lawsuit can lead to a default judgment, which means the creditor wins by default. This can have serious consequences, including garnishment of your wages or bank account.
Don'ts
Don't ignore debt collectors - take the recommended steps to dispute the claim, whether it's your debt or not.
Ignoring debt collectors can lead to a judgment against you, even if you don't owe the debt. The standard of proof is minimal in most cases, so it's likely you'll lose if you don't show up to court.
Don't talk over the phone with debt collectors - it's better to communicate through writing to keep a paper trail. If you need to talk, record the conversation and inform the collector of your intention to do so.
Don't try to hide money or assets, as this is against the law and called fraudulent conveyance. It's not worth risking further financial trouble.
Don't take a debt collector's word for it - they're notorious for trying to get their money by any means necessary, including deception. Ask for a debt validation to get everything spelled out for you.
Explore further: Debt Collector
If you find an error on your credit report, send a dispute letter to the reporting agency right away. This can help prevent further problems with your credit.
Here are some additional "Don'ts" to keep in mind:
- Don't ignore a court date - it's the worst possible thing you can do, according to experts.
- Don't try to represent yourself in court without proper knowledge - it's best to find a consumer advocate attorney or seek legal representation from a local Legal Aid Society.
Should I Pay the Original Creditor?
If the creditor has an in-house collection division, you're still in debt to the original creditor, so that's who you should pay.
The creditor might hire a collection agency to chase the money for them, but if the debt collector doesn't own the debt, you can still try to negotiate with the original creditor.
If the creditor sells the debt to a collection agency, the debt collector owns the debt, so you'll need to pay them instead.
You can ask the debt collector if they own the debt to figure out who to pay.
Take a look at this: Consumer Adjustment Debt Collector
Defending Against Debt Collectors
You have the right to defend yourself against debt collectors. You can represent yourself in court and save time and money by using resources to understand legal definitions and how they apply to your case.
The Fair Credit Reporting Act (FCRA) protects you from unfair debt collection practices. You can file a complaint against a debt collector if they're violating the FCRA. Make a demand letter to the debt collector to stop their actions, and submit disputes to the credit bureaus (Transunion, Equifax, Experian) if the debt appears on your credit reports.
You can use affirmative defenses in your Answer to challenge the debt collector's claims. An affirmative defense is a legal reason why the debt collector's case is invalid. You can challenge the debt collector's ability to file a lawsuit by requesting evidence of the signed credit card agreement. You can also use the statute of limitations as a defense, which varies by state and type of debt. In Texas, for example, the statute of limitations on credit card debt is only four years.
If the debt isn't yours, you can dispute it by writing a letter, disputing it on your credit reports, lodging a complaint, responding to a lawsuit, or hiring an attorney. The FDCPA requires the collector to verify the authenticity of the debt with the original creditor and send you proof of the same.
Here's a list of affirmative defenses you can use:
Accord and satisfactionArbitration and awardAssumption of riskContributory negligenceDuressEstoppelFailure of considerationFraudIllegalityInjury by fellow servantLachesLicensePaymentReleaseRes judicataStatute of fraudsStatute of limitationsWaiver
A different take: Letters to Send to Debt Collectors
Make Them Prove Their Case
When you're facing a debt collector in court, the burden of proof is on their shoulders. They must prove that you're the person who owes the debt, the debt amount is accurate, and that you owe the debt to them and not someone else.
The debt collector must produce evidence, such as a transfer of the signed credit card agreement, to prove their right to collect on the debt. If they can't provide this evidence, you can request the court to dismiss their case.
You have the right to raise affirmative defenses in your Answer to challenge the collector's claims. An affirmative defense is any legal reason why the debt collector's case is invalid or why you should win. Some examples of affirmative defenses include challenging the debt collector's ability to file a lawsuit against you, disputing the debt amount, or claiming that the statute of limitations has expired.
The statute of limitations varies by state, but most states fall in the range of 4-6 years. If the statute of limitations on your debt has passed, the collection agency can't get a court judgment against you, but they can still try to collect.
Explore further: Why Are Debt Collectors Calling Me
Here are some common affirmative defenses you can use to challenge a debt collector's case:
- Challenging the debt collector's ability to file a lawsuit against you
- Disputing the debt amount
- Claiming that the statute of limitations has expired
- Accord and satisfaction
- Arbitration and award
- Assumption of risk
- Contributory negligence
- Duress
- Estoppel
- Failure of consideration
- Fraud
- Illegality
- Injury by fellow servant
- Laches
- License
- Payment
- Release
- Res judicata
- Statute of frauds
- Statute of limitations
- Waiver
Remember, you have the right to dispute the debt and raise affirmative defenses to challenge the collector's claims. Don't be afraid to stand up for your rights and fight against debt collectors in court.
Motion to Compel
A Motion to Compel Arbitration can be a powerful tool in your defense against debt collectors. It forces the case out of court and into a private arbitration process, which can be a more favorable outcome for you.
This type of motion is often included in credit card agreements, and if you're being sued for credit card debt, it's worth checking your agreement to see if it has an arbitration clause. According to Example 3, "Arbitration is a private process outside of the court. It involves an agreement between the disputing parties in a legal case. Arbitration is overseen by one or more neutral individuals who are trained to make decisions about the legal dispute after listening to both sides of the case and reviewing any evidence."
Worth a look: Private Debt Collectors
If you do have an arbitration clause, you can file a Motion to Compel Arbitration with your Answer, which can be drafted in minutes with SoloSuit. This motion can be a strong defense against a credit card lawsuit, as it can be expensive for debt collectors to deal with arbitration.
You can use SoloSuit to draft and file a Motion to Compel Arbitration, and their attorneys will review your document to ensure it's accurate and complete. SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer, and their SoloSettle service can help you negotiate a debt settlement with your collector or creditor.
Here are some common affirmative defenses that you can use in your Answer, as outlined in Example 2:
- Accord and satisfaction;
- Arbitration and award;
- Assumption of risk;
- Contributory negligence;
- Duress;
- Estoppel;
- Failure of consideration;
- Fraud;
- Illegality;
- Injury by fellow servant;
- Laches;
- License;
- Payment;
- Release;
- Res judicata;
- Statute of frauds;
- Statute of limitations; and
- Waiver.
By including a Motion to Compel Arbitration in your Answer, you can force the debt collector to take the case out of court and into a private arbitration process, which can be a more favorable outcome for you.
Resolving Debt Issues
Resolving debt issues can be a daunting task, but it's not impossible. You can start by trying to resolve the debt with your original creditor, which can be done through Solosuit's guides on how to resolve debt with different creditors.
Some creditors, such as American Express, Bank of America, and Chase, have internal collections departments that you can deal with directly. You can also try to settle the debt with the original creditor, but be aware that valuable rights can be lost if you fail to file your dispute in writing within 30 days of receiving required information from a debt collector.
If you're dealing with a debt collector, you have the right to dispute the debt in writing, which can put everything on hold until you receive verification of the debt. To do this, you'll need to send a written dispute to the debt collector, and they can't contact you until they provide verification in writing.
Here's a list of some creditors that have internal collections departments or can be dealt with directly:
- American Express
- Bank of America
- Barclay
- Best Buy Credit Card
- Capital One
- Chase
- Credit One Bank
- Old Navy Credit Card
- PayPal Synchrony Card
- Regional Finance
- Retailers National Bank
- Reunion Student Loan Finance Corporation
- SYNCB/PPEXTR
- Synchrony Bank
- Synchrony Walmart Card
- Target National Bank
- Webbank
- Wells Fargo
Resolve Your Debt
If you're dealing with debt, it's essential to know your rights and options. You can resolve your debt with your creditor, and Solosuit can help you navigate the process.
Some creditors have an internal collections department, and if they're after you for a debt, you can still use Solosuit to respond and resolve the debt. You can check the list of guides on how to resolve debt with different creditors, which includes major companies like American Express, Bank of America, and Capital One.
You can also try to pay your original creditor directly instead of dealing with a debt collection agency. This might be a good option if you're able to pay the full amount or negotiate a settlement. However, be aware that valuable rights can be lost if you fail to file your dispute in writing within 30 days of receiving required information from a debt collector.
If you dispute a debt in writing, debt collectors can't call or contact you until they provide verification of the debt in writing to you. This gives you a temporary reprieve, but you still need to act quickly to protect your rights.
Here's a list of creditors with internal collections departments:
- American Express
- Bank of America
- Barclay
- Best Buy Credit Card
- Capital One
- Chase
- Credit One Bank
- Old Navy Credit Card
- PayPal Synchrony Card
- Regional Finance
- Retailers National Bank
- Reunion Student Loan Finance Corporation
- SYNCB/PPEXTR
- Synchrony Bank
- Synchrony Walmart Card
- Target National Bank
- Webbank
- Wells Fargo
Settle Your Medical
Having a health challenge is stressful, but dealing with medical debt on top of it is overwhelming. Medical debt can be a significant burden, with many people facing financial ruin due to unexpected medical expenses.
Some people may be eligible for financial assistance from hospitals or medical providers. This can include charity care or financial assistance programs that can help reduce medical debt.
You can also reach out to non-profit credit counseling agencies for help managing medical debt. They can provide you with a plan to pay off your debt and even negotiate with creditors on your behalf.
Check this out: Lawyer to Help with Debt Collectors
Protecting Yourself
You have the right to protect yourself from unfair debt collection practices. Knowing your rights can make a big difference in standing up for yourself.
You can represent yourself in court, saving time and money by not hiring an attorney. To better understand legal definitions and how they apply to your case, use the resources available.
The Fair Credit Reporting Act (FCRA) is a law that protects you from unfair credit reporting practices. It requires creditors to report accurate information to credit bureaus.
If you're dealing with a debt collector, know that they cannot engage in certain practices, such as contacting you at inconvenient times or places, or threatening to sue you. This is all outlined in the FDCPA Explained section.
You can also dispute errors on your credit report with the three major credit bureaus: Transunion, Equifax, and Experian. To do this, submit a dispute letter to each bureau, following the steps outlined in the How to Submit a Transunion Dispute, How to Submit an Equifax Dispute, and How to Submit an Experian Dispute sections.
Here are some key laws that protect you from unfair debt collection practices:
- 15 USC 1692 Explained
- FDCPA Violations List
- What Debt Collectors Cannot Do — FDCPA Explained
- What Does Account Information Disputed by Consumer Meets FCRA Requirements Mean?
These laws are in place to protect you from unfair debt collection practices. By knowing your rights, you can take control of your situation and stand up for yourself.
Dealing with Wage Garnishment
If a debt collector sues you, respond by the date specified in the court papers to preserve your rights. Don't ignore the lawsuit, or you might lose the chance to fight a court order.
A debt collector can take money from your paycheck or bank account, but only after getting a court order. This is called a garnishment.
Many federal benefits are generally exempt from court-ordered garnishment, including Social Security benefits, Supplemental Security Income benefits, and Veterans benefits. This means that debt collectors can't take money from these accounts to pay off debts.
If you're facing wage garnishment, you can take action to stop it in your state. There are guides available for all 50 states on how to stop wage garnishment, so be sure to check the specific laws in your area.
Debt collectors can't take money from your federal benefits, except in certain cases. These cases include when you owe delinquent taxes, child/spousal support, or student loans.
Here are some federal benefits that are generally exempt from garnishment:
- Social Security benefits
- Supplemental Security Income benefits
- Veterans benefits
- Federal student aid
- Military annuities and survivors’ benefits
- Benefits from the Office of Personnel Management
- Railroad retirement benefits
- Federal emergency disaster assistance
Ways to Remove Collections
Removing collections from your credit report can be a huge relief, but it's not always easy.
To start, you can dispute the debt with the credit bureaus, as explained in the section on "Disputing Errors on Your Credit Report." This involves sending a written letter to the credit bureaus, including proof that the debt is incorrect or not yours.
You can also try to negotiate a settlement with the original creditor, as shown in the section on "Negotiating with Debt Collectors." This can involve making a lump sum payment or agreeing to a payment plan.
Another option is to file a lawsuit against the debt collector, as mentioned in the section on "Dealing with Aggressive Debt Collectors." This is usually a last resort, but it can be effective in stopping harassment and removing the collection from your credit report.
You can also try to remove collections by disputing the debt with the credit bureaus, as explained in the section on "Disputing Errors on Your Credit Report." This involves sending a written letter to the credit bureaus, including proof that the debt is incorrect or not yours.
It's worth noting that some collections can be removed through the "statute of limitations", which varies by state, as shown in the section on "Understanding the Statute of Limitations." This means that if the debt is too old, the collector can't sue you to collect it.
For your interest: Payday Loan Repayment Plan
Disputing Charges
Don't discuss the debt with anyone who contacts you, as saying the wrong thing can harm your case.
Gather all information and evidence related to the debt, including letters or documentation from the creditor and proof that the debt is not yours.
Get the collector's information, such as name, address, and phone number, as collectors who won't provide this may be scammers.
You're entitled to the details of the alleged debt, including the amount, current owner, and information to contact the original creditor, within five days of the first phone call.
Request a copy of your credit report from the three major reporting agencies (Experian, Equifax, TransUnion) to identify errors.
To dispute errors on your credit report, complete a credit bureau dispute form, print your credit report highlighting errors, and submit your dispute to the credit agency via certified mail (return receipt requested).
Debt collectors can't call or contact you until they provide verification of the debt in writing, so be sure to dispute the debt in writing within 30 days of receiving required information.
Here are the steps to dispute a debt in writing:
- Request a copy of your credit report from the three major reporting agencies.
- Identify errors on your report.
- Complete a credit bureau dispute form.
- Print your credit report highlighting errors.
- Submit your dispute to the credit agency via certified mail (return receipt requested).
Consulting an Attorney
Meeting with an attorney can be a game-changer in your fight against debt collectors. You should consider consulting with a lawyer for a thorough evaluation of your case.
A lawyer can help you identify potential defenses to a debt collector's lawsuit. This can give you a stronger position in negotiations or even lead to the case being dismissed.
You may have defenses that you're not aware of, and a lawyer can explain what might apply in your situation. Don't try to tackle this alone – a lawyer's expertise is invaluable in navigating the complexities of debt collection law.
Additional details from you will help attorneys gain a deeper understanding of your case. Be prepared to provide more information to get the best possible advice.
Here are some key areas to focus on when consulting with an attorney:
- Know Your Rights: Understand what debt collectors can and can't do.
- Know the Process: Learn about the steps a collector might take.
- Know Your Plan: Develop a strategy with your attorney's guidance.
- Where to Get Help: Find resources and support to aid in your case.
Frequently Asked Questions
What is the 777 rule with debt collectors?
The 7-7-7 rule restricts debt collectors from making more than 7 calls within a 7-day period to a consumer about a specific debt, and also prohibits calls within 7 days of a previous conversation. This rule aims to prevent harassment and protect consumers from excessive debt collection calls.
What is the 11 word phrase to stop debt collectors?
To stop debt collectors, use the 11-word phrase: "Please cease and desist all calls and contact with me, immediately
Do debt collectors usually win in court?
No, debt collectors typically win by default if the debtor ignores the lawsuit, resulting in a default judgment against them. Ignoring the lawsuit can have serious consequences, so it's essential to address the issue promptly.
Sources
- https://www.solosuit.com/posts/fight-debt-collector-court-win
- https://consumer.ftc.gov/articles/debt-collection-faqs
- https://www.nolo.com/legal-encyclopedia/what-are-my-rights-against-a-debt-collector.html
- https://www.incharge.org/debt-relief/credit-counseling/bad-credit/how-to-dispute-a-debt-with-creditors-collectors-reporting-bureaus/
- https://michiganlegalhelp.org/resources/money-debt-and-consumer-issues/going-court-defend-debt-collection-case
Featured Images: pexels.com