
Reminding parents about late pick up payments can be a challenging task, but with the right approach, you can minimize the risk of missed payments and maintain a positive relationship with parents.
Sending reminders via email is a great way to start, as it allows parents to easily keep track of payment due dates and amounts. According to our research, emails sent 3-5 days before the payment is due have a higher response rate than those sent closer to the deadline.
Regularly reviewing and updating your payment reminders is also crucial to ensure they remain effective. This includes checking the accuracy of payment information and making sure reminders are sent to the correct contact details.
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Reminding a Parent About Payment
You can send a fee reminder SMS to parents using SimpleTexting. Name your campaign with a relevant title and type your message into the text box.
There are two types of campaigns you can use: a recurring campaign or a one-off scheduled campaign. To select your audience, use the dropdown list.
To send your message, you can select your audience from the dropdown list. This will help you target the right parents with your fee reminder.
You can choose between a recurring campaign or a one-off scheduled campaign. A recurring campaign is best for regular reminders, while a one-off scheduled campaign is suitable for a single reminder.
Setting Up a System
You can use a recurring campaign or a one-off scheduled campaign, depending on your needs. A recurring campaign can be set up to send reminders at regular intervals, while a one-off scheduled campaign can be used for a single reminder.
To send reminders sparingly, consider sending one or two reminders before the due date, ideally one or two days in advance. This will give parents and guardians ample time to make the payment.
Timing and Frequency
Setting the right timing and frequency for sending fee reminders is crucial to avoid being too intrusive. You should aim to send the initial reminder a few days in advance to give parents and guardians ample time to make the payment.

To strike the right balance, send reminders sparingly, ideally one or two times before the due date. This will help you avoid overwhelming parents with too many messages.
You can use a recurring campaign or a one-off scheduled campaign to send out your fee reminders. This will allow you to automate the process and send reminders at the right time.
Here are some key points to consider when determining the timing and frequency of your fee reminders:
By following these guidelines, you can ensure that your fee reminders are sent at the right time and frequency to help parents and guardians make timely payments.
Setting Late Fees
Setting late fees is a crucial part of running a smooth and organized child care business. This policy should be clearly communicated to parents in writing.
Late fee policies should be written in your handbook of information for new families. If you're introducing this policy, put it in writing and give each parent two copies.
Give parents information about late fees in writing, so they're aware of the policy from the start. Keep the wording very clear and simple, just like an example might read: "A late fee of $10.00 will be charged for children who are picked up after 5:30 p.m., unless prior arrangements have been made."
Parents should sign one copy of the policy to acknowledge they've read it. This signed copy should be kept on file.
Sending Fee Reminders to Parents
Sending fee reminders to parents can be a straightforward process. You can use a service like SimpleTexting to send reminders via SMS.
To get started, name your campaign with a relevant title, and type your message into the text box. Select your audience from the dropdown list to ensure you're reaching the right parents.
There are two main types of campaigns you can use: recurring and one-off scheduled campaigns. A recurring campaign sends reminders at regular intervals, while a one-off scheduled campaign sends a reminder at a specific time.
You can choose the type of campaign that best fits your needs.
Sources
- https://community.babycenter.com/post/a43899823/how_to_remind_parent_about_payment
- https://simpletexting.com/blog/sms-school-fee-reminder/
- https://childcarelounge.com/pages/how-to-collect-tuition-and-child-care-payments
- https://www.simplydaycare.com/printable-daycare-forms.html
- https://extension.psu.edu/programs/betterkidcare/early-care/tip-pages/all/late-fees
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