How to Get Insurance to Cover Out-of-Network Medical Bills

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If you've received out-of-network medical care, you're likely facing a hefty bill. This is because out-of-network providers don't have a contract with your insurance company, so you're responsible for paying the full amount.

The good news is that your insurance company may still cover some of the costs, but you'll need to follow their process for out-of-network claims. This can be a lengthy and complicated process, but it's worth it to get some reimbursement.

To start, you'll need to request an out-of-network claim form from your insurance company. This form will ask for detailed information about your treatment, including the date, time, and location of each visit.

Understanding Out-of-Network Insurance

Understanding out-of-network insurance can be a daunting task, but it's essential to know the basics before choosing a plan. Out-of-network services can cost significantly more than in-network services, with bills ranging from 118% to 1,382% higher than what Medicare paid for the same services.

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The type of insurance plan you have greatly affects your out-of-network coverage. PPO and POS plans generally offer some level of out-of-network coverage, while HMO and EPO plans are usually limited to in-network providers.

You should always review your policy to understand the out-of-network coverage rates and how they compare to in-network costs. This will help you avoid surprise bills and unexpected costs.

If you need to see an out-of-network provider, it's essential to know that you may be billed directly and have to submit a claim to the insurance company. Out-of-network costs may also be excluded from deductibles or out-of-pocket maximums, leaving you responsible for the full cost.

There are valid reasons to choose an out-of-network provider, such as specialized expertise or a medical emergency. However, it's crucial to understand the costs involved and how they may affect your overall healthcare expenses.

Here's a brief overview of how different insurance plans handle out-of-network coverage:

As you can see, PPO and POS plans offer both in-network and out-of-network care, but with higher costs for out-of-network services. HMO and EPO plans only offer in-network care, leaving you responsible for the full cost of out-of-network services.

Ultimately, understanding out-of-network insurance is crucial to making informed decisions about your healthcare coverage. By knowing the basics and reviewing your policy, you can avoid unexpected costs and make the most of your insurance plan.

Reduce Costs

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Reducing costs is a top priority when it comes to out-of-network care. Applying for a network gap exception can lower your costs for specialized medical services.

You can apply for a gap exception, also known as an out-of-network exception or network exception, which can help reduce your costs for out-of-network care. This option is available to anyone seeking out-of-network care.

The cost of out-of-network services can vary dramatically, ranging from 118% to 1,382% higher than what Medicare paid for the same services. This is according to a study by America’s Health Insurance Plans.

If you have a PPO or POS insurance plan, you may be able to go out of network and still receive some level of coverage. However, HMO and EPO plans typically only cover in-network providers and do not offer out-of-network coverage.

Negotiating with the provider or facility may also help reduce out-of-network charges. In some cases, the state insurance commissioner may be able to step in and help with out-of-network expenses.

Here are some types of insurance plans that may offer out-of-network coverage:

  • PPO (Preferred Provider Organization)
  • POS (Point-of-Service)

Note: This list only includes the types of insurance plans mentioned in the article sections as offering out-of-network coverage.

Requesting Exceptions

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Requesting exceptions can be a crucial step in getting your insurance to cover out-of-network care. You can appeal to your state's insurance department for help if you think your insurance payor is breaking the rules by refusing to grant you a gap exception.

Insurance payors may try to deter you from applying for a gap exception, so don't be afraid to ask. Our opinion is that it's worth trying whenever you think you might be eligible.

If your insurance plan is a Preferred Provider Organization (PPO), you're more likely to get a gap exception approved. PPO plans have preferred providers, but not an exclusive list, making it easier to get an exception.

However, if your plan is an Exclusive Provider Organization (EPO), you're less likely to get a gap exception. EPO plans have a set list of local health providers, making it harder to get an exception.

You can request a gap exception before or after seeing your out-of-network provider, but it's usually recommended to do it before starting care.

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Here's a breakdown of plan types and their likelihood of approving a gap exception:

If there are no in-network providers within a reasonable distance, or if the out-of-network provider has a level of expertise that's superior to the available in-network providers, you may be able to negotiate with your insurer to get a network exception.

Healthcare Costs and Billing

Healthcare costs can be overwhelming, especially when you're dealing with out-of-network care. In most cases, you'll pay more out of pocket for health care received from an out-of-network provider, with costs ranging from 118% to 1,382% higher than what Medicare paid for the same services.

To give you a better idea, let's look at an example of a sample PPO insurance plan. On this plan, a visit to an in-network specialist has a $50 out-of-pocket cost, but if you go to an out-of-network provider, you would pay 40% of the total bill.

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It's worth noting that out-of-network doctors aren't limited by the same contractual obligations as in-network providers, which means they can charge more for their services. In fact, one study found that bills for common services performed outside a plan's network ranged from 118% to 1,382% higher than what Medicare paid for the same services.

If you're facing an excessive out-of-network charge, you may be able to get help from your state's insurance commissioner. They may be able to step in and help with out-of-network expenses, especially if you visited an in-network facility and unknowingly received care from an out-of-network provider.

Here are some steps you can take to protect yourself from surprise medical bills:

  1. Compare insurance policies to choose a plan that has the best network for your needs.
  2. Before seeking health care, check that the provider is listed on the plan's network.
  3. Contact your insurer to confirm questions about coverage, cost, deductibles and referrals.
  4. Use a health savings account to financially prepare for surprise health care expenses.
  5. When an insurance network doesn't include any local providers who offer the service you need, request a network gap exclusion before receiving out-of-network care.

Remember, applying for a network gap exception can be a bit tedious, but it may be worth trying to lower your costs for specialized medical services. If you are approved, you'll be able to access the care you need at an in-network rate.

No Surprises Act and Emergency Care

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The No Surprises Act has made a big difference in emergency care. It requires health insurance companies to cover emergency services at in-network rates.

This means you won't have to pay more if you go to an out-of-network emergency room. You'll still have to pay your share, but it will count toward your in-network deductible and out-of-pocket maximum.

If you have to pay for some of your emergency care yourself, it will count toward your in-network deductible and out-of-pocket maximum. This can help you avoid surprise medical bills.

Insurance companies must also regularly update online network directories. They must provide 90 days of transitional coverage so you have time to find a new in-network doctor if your prior doctor leaves the network.

Here's what you need to know about the No Surprises Act and emergency care:

Plan Types and Coverage

If you're looking to get insurance to cover out-of-network care, it's essential to understand the different types of plans and their coverage. PPO plans are the most likely to approve a gap exception, making them a good option for those who need out-of-network care.

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There are four main types of insurance plans: PPO, EPO, HMO, and POS. Each plan type has its own rules for in-network and out-of-network coverage. For example, PPO and POS plans offer both in-network and out-of-network care, but your costs are higher when you go out of network.

PPO plans are the most likely to approve a gap exception, making them a good option for those who need out-of-network care. Exclusive Provider Organization (EPO) plans, on the other hand, are the least likely to approve a gap exception.

Health Maintenance Organization (HMO) plans may be eligible for a gap exception, but you'll likely need a referral from your primary care provider. It's also worth noting that HMO and EPO plans only offer in-network care, and out-of-network care will not be covered.

Here's a quick rundown of the four main plan types and their out-of-network coverage:

As you can see, PPO and POS plans offer some level of out-of-network coverage, while HMO and EPO plans do not. If you're looking to get insurance to cover out-of-network care, a PPO or POS plan may be a good option for you.

Health Insurance Basics

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If you're looking to get insurance to cover out-of-network care, it's essential to understand the basics of health insurance.

A copay is a fixed amount you pay for a doctor visit or prescription, while coinsurance is a percentage of the total cost you pay.

Inpatient care, where you're admitted to a hospital, is typically covered more comprehensively than outpatient care, where you receive treatment without being admitted.

A deductible is the amount you must pay out-of-pocket before your insurance kicks in.

A Health Savings Account (HSA) allows you to set aside pre-tax dollars for medical expenses, including those incurred out-of-network.

You can also consider supplemental health insurance to fill gaps in your coverage.

To find cheap health insurance, shop around and compare plans carefully.

Protecting Yourself from Surprise Medical Bills

The No Surprises Act is a game-changer for people who get surprise medical bills. It went into effect on Jan. 1, 2022, and requires health insurance companies to cover emergency services at in-network rates.

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This means you won't have to pay more if you go to an out-of-network emergency room, which is a huge relief. If you do have to pay for some of your emergency care yourself, it will count toward your in-network deductible and out-of-pocket maximum.

If a medical office leaves a network, there are added protections in place to help you. Insurance companies must also regularly update online network directories and provide 90 days of transitional coverage so you have time to find a new in-network doctor.

To further protect yourself, research and planning are key. Here are some steps you can take:

  1. Compare insurance policies to choose a plan that has the best network for your needs.
  2. Before seeking health care, check that the provider is listed on the plan's network.
  3. Contact your insurer to confirm questions about coverage, cost, deductibles and referrals.
  4. Use a health savings account to financially prepare for surprise health care expenses.
  5. When an insurance network doesn't include any local providers who offer the service you need, request a network gap exclusion before receiving out-of-network care.

By taking these steps, you can significantly reduce the risk of getting surprise medical bills.

Frequently Asked Questions

What plans will your insurance not pay if you go out-of-network?

Your insurance may not pay for out-of-network care if you have an HMO or EPO plan, except in emergency situations. Check your plan details to see if you're covered for non-emergency out-of-network care

What's the disadvantage of going to an out-of-network provider?

Going out-of-network means you'll pay more for healthcare services, as your share of the cost increases

Will insurance reimburse for out-of-network therapy?

Yes, insurance may reimburse a portion of the cost for out-of-network therapy, but this depends on your specific health insurance plan. Check with your insurance company to see if they offer reimbursement for out-of-network therapy sessions.

James Hoeger-Bergnaum

Senior Assigning Editor

James Hoeger-Bergnaum is an experienced Assigning Editor with a proven track record of delivering high-quality content. With a keen eye for detail and a passion for storytelling, James has curated articles that captivate and inform readers. His expertise spans a wide range of subjects, including in-depth explorations of the New York financial landscape.

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