
If you've noticed a suspicious charge on your debit card, don't panic - there are steps you can take to block it.
Contact your bank's customer service immediately to report the issue. They can guide you through the process of blocking the charge.
You can also contact your bank's 24/7 customer service number to report the issue and block the charge. Many banks have a dedicated number for emergency situations like this.
The sooner you contact your bank, the better chance you have of preventing further unauthorized transactions.
Preventing Unauthorized Charges
You can prevent unauthorized charges on your debit card by using the Card Controls feature through Mechanics Bank's online banking and mobile banking app.
Card Controls allow you to manage how and where your card is used, and you can even turn your card on or off.
To access Card Controls, open the mobile app, tap on More, and then choose Card Controls and Alerts.
You can set transaction limits, establish merchant or transaction restrictions, and more.
To block your debit card, select the option of blocking the card, and you can do this via online or offline mode.
Stopping Recurring Payments
Stopping recurring payments can be a hassle, but it's essential to cancel them to avoid unexpected charges on your debit card. You can cancel recurring payments by phone, but it's a good idea to follow up the call in writing so you have proof.
The company should take your phone call as the instruction and stop the arrangement straight away, not wait for you to confirm in writing. If the person you speak to says you can't stop the payments, ask to speak to someone more senior.
You can also ask them to put a record of the call on your account so you can refer to it later if you need to. Make sure you keep a note of the date, time and who you spoke to as well.
Card Provider Assistance
If you're trying to block a charge on your debit card, you can get assistance from your card provider. They can guide you through the process of blocking your card.
You can block your debit card via the online mode. Some banks even allow individuals to block a card via SMS or by calling on a toll-free number.
Why and How to Block

You can block a debit card to prevent unauthorized transactions and protect your account.
There are several ways to block a debit card, including online, offline, SMS, and by calling a toll-free number.
To block a debit card online, you'll need to select the option to block the card.
You can also use your bank's mobile app to block a debit card.
To do this, open the mobile app, tap on "More", and then choose "Card Controls and Alerts."
By blocking your debit card, you can prevent unauthorized transactions and protect your account from potential losses.
Sources
- https://www.mechanicsbank.com/personal/bank/debit-cards/card-controls/
- https://www.citizensadvice.org.uk/debt-and-money/banking/stopping-a-future-payment-on-your-debit-or-credit-card/
- https://www.facilepay.ca/blog/how-to-stop-recurring-payments-on-debit-card/
- https://groww.in/blog/how-to-block-a-debit-or-credit-card
- https://arkansasag.gov/divisions/public-protection/finances/debit-cards/
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