
Healthcare reform has brought about significant changes to the way managed care programs operate. The Affordable Care Act (ACA) has expanded health insurance coverage to millions of Americans, but it has also introduced new challenges for managed care programs.
The ACA's Medicaid expansion has led to an increase in Medicaid enrollment, which has put pressure on managed care programs to provide adequate care to a larger population. Managed care programs have had to adapt to these changes by implementing new care management strategies and improving their provider networks.
The ACA's emphasis on value-based care has also had a major impact on managed care programs. Many managed care programs are now shifting from fee-for-service models to value-based models, which reward providers for delivering high-quality, cost-effective care. This shift has required managed care programs to invest in new technologies and analytics tools to track and measure quality and cost outcomes.
Healthcare Reform Basics
Healthcare reform has brought about significant changes to the way managed care programs operate. The Affordable Care Act (ACA) expanded health insurance coverage to millions of Americans, with a key provision being the requirement for all states to expand Medicaid to cover low-income individuals and families.
The ACA also introduced the Health Insurance Marketplace, which allows individuals and small businesses to purchase health insurance plans. This has led to a shift towards more consumer-driven healthcare, with patients having more control over their healthcare decisions.
Managed care programs, such as health maintenance organizations (HMOs) and preferred provider organizations (PPOs), have adapted to these changes by offering more affordable and flexible plan options.
Health Reform
Health reform is a complex topic, but at its core, it aims to achieve three main objectives: increase access to healthcare, improve the quality of care, and control costs.
One of the most significant healthcare reforms in recent years was the Affordable Care Act (ACA) of 2010, which sought to expand healthcare coverage, improve service quality, and reduce costs.
In the US, healthcare reform is often associated with managed care programs, which have been implemented to improve the quality of care and reduce costs. However, some studies have shown that managed care programs may not always achieve their goals, particularly when it comes to providing equitable access to mental health care across racial and ethnic groups.
A report on New York State's Medicaid Section 1115 Waiver found that the Managed Long-Term Care (MLTC) program and the 12-month continuous eligibility policy had not achieved their goals. Similarly, a study on Medicare Advantage plans found that risk-reduction strategies to prevent hospital readmissions had not succeeded in lowering the rates of readmission for black patients compared to white patients.
Despite these challenges, healthcare reform efforts continue to evolve. For example, some Medicare Advantage plans have adopted innovative care delivery models, such as accountable care organizations, to improve the quality of care and reduce costs.
Here are some key statistics on healthcare reform:
- The Affordable Care Act (ACA) of 2010 aimed to expand healthcare coverage, improve service quality, and reduce costs.
- Managed care programs have been implemented in the US to improve the quality of care and reduce costs.
- Some studies have shown that managed care programs may not always achieve their goals, particularly when it comes to providing equitable access to mental health care across racial and ethnic groups.
- Medicare Advantage plans have adopted innovative care delivery models, such as accountable care organizations, to improve the quality of care and reduce costs.
Preventive Requirements
Preventive requirements are a crucial aspect of healthcare reform, and they're designed to make healthcare more accessible and affordable for everyone. The Affordable Care Act (ACA) mandates that insurance plans cover preventive services without additional costs to the patient.
These services include vaccinations, screenings for chronic diseases, and counseling for tobacco cessation. By covering these services, insurance plans aim to prevent costly medical conditions from arising in the first place.
The core mission of managed care is to prevent costly medical conditions before they arise. This is achieved by encouraging early detection and management of chronic conditions, which can reduce hospitalizations and emergency room visits, leading to lower overall costs.
Preventive care is a win-win for both patients and healthcare providers. Patients get access to essential services without added expenses, while healthcare providers can focus on preventing illnesses rather than treating them.
Health Reform Impacts
The expansion of Medicaid under the ACA significantly increased demand for healthcare services within managed care networks. This led to a surge in the number of patients for healthcare providers to manage.
As a result, insurers had to negotiate favorable contracts with providers to avoid escalating costs. The expansion of Medicaid also placed new pressures on managed care programs to manage larger patient populations while maintaining cost controls.
Managed care programs are facing challenges such as increasing regulatory requirements and financial pressures from expanding coverage.
Medicaid Expansion and Managed Care
The expansion of Medicaid has had a significant impact on managed care. This expansion extended Medicaid eligibility to millions of previously uninsured individuals, many of whom were enrolled in managed care plans.
Healthcare providers had to ensure they could meet the needs of more patients, while insurers worked to negotiate favorable contracts with providers to avoid escalating costs. This led to increased demand for healthcare services within managed care networks.
Eighteen states have implemented a quality rating system to assess the relative performance of their managed care plans. Two states, Illinois and New York, have a quality rating system in place for both MCOs and PHPs.
States will have three years from the date of the final rule to implement the Medicaid QRS system. This system will provide beneficiaries with a mechanism to compare quality across managed care plans and help make informed decisions about their choice of MCOs.
Coverage of Essential Health Benefits
Health reform has brought about significant changes in the way insurance plans cover essential health benefits. The Affordable Care Act (ACA) has been instrumental in standardizing these benefits across plans.
Outpatient services, hospitalization, mental health services, and prescription drugs are just some of the essential health benefits that insurance plans must now cover. This ensures that patients receive comprehensive care.
Managed care programs have had to adapt to these new coverage requirements, which can increase the cost of providing care.
Telehealth and Remote
Telehealth and remote care have become increasingly important in healthcare reform. Telehealth services have expanded rapidly, especially during the COVID-19 pandemic.
Many managed care programs have integrated telehealth options into their offerings to provide patients with easier access to care. This has allowed managed care programs to improve access to care for rural or underserved populations.
Healthcare reforms have incentivized the use of telehealth by ensuring that remote services are reimbursed at the same rate as in-person visits in many cases. This has helped reduce costs associated with physical visits.
By offering telehealth services, healthcare providers can reach patients who might otherwise struggle to access care due to distance or mobility issues.
Quality Rating Systems
Quality Rating Systems can help beneficiaries make informed decisions about their choice of Managed Care Organizations (MCOs). This is because a quality rating system provides a mechanism to compare quality across managed care plans.
Eighteen states have a quality rating system in place to assess the relative performance of their managed care plans. Two states, Illinois and New York, have a quality rating system for both MCOs and Prepaid Health Plans (PHPs).
States must implement a quality rating system by 2025, as per the 2016 CMS regulations. This system will require states to collect data and issue annual quality ratings for each of their MCOs and PHPs.
States have three years from the date of the final rule to implement the Medicaid QRS system. However, as of now, only 18 states have a quality rating system in place, with Michigan planning to implement a QRS system for its Healthy Kids Dental program.
North Carolina and West Virginia are moving towards developing a QRS in FY 2023. This is an effort towards a more standardized national framework for assessing Medicaid managed care plans across states.
Impact of State Programs
Healthcare reform has a significant impact on state programs, which aim to provide affordable healthcare services to low-income and uninsured populations. Historically, states have used pass-through payments to fund specific providers who serve a large number of Medicaid recipients.
Pass-through payments can be used to fund safety-net providers, teaching hospitals, medical schools, and faculty physicians at these schools. These facilities often treat a disproportionate share of Medicaid patients and complex cases, requiring additional funding to support their educational and research missions.
The new rule requires any additional payments to be tied to utilization of services by the Medicaid population, which may spread these payments out across more providers than intended. This could destabilize safety-net providers, which rely on level payments from year to year to cover employee salaries and costs.
The new regulations do not represent a level playing field and may dis-incentivize the use of managed care. The Centers for Medicare and Medicaid Services (CMS) has not directly responded to states' concerns, instead listing concerns with pass-through payments.
Here are some key concerns with the new regulations:
- CMS's interpretation of statutory authority requires managed care payments to providers to be directly related to delivery of services under the contract (in order to be actuarially sound).
- Pass-through payments limit the managed care plans' ability to effectively manage care delivery and implement value-based purchasing strategies and quality initiatives.
Because total payments are limited by availability of funds, this may spread payments out across more providers, potentially destabilizing safety-net providers.
Managed Care Structure
Managed care programs have had to adapt to healthcare reform legislation, which has led to a shift in how they structure their provider networks. This has resulted in narrower networks, where fewer healthcare providers are included in the plans.
Narrower networks can lead to lower premiums for consumers, but they also limit their choices for healthcare providers. This can be a trade-off for consumers who value affordability over flexibility.
Managed care programs must balance the desire to keep costs low with the need to maintain broad enough networks to meet regulatory requirements and patient needs. This is a delicate balance that requires careful consideration.
Innovative Care Models
Healthcare reform has led to a significant shift towards value-based care, where providers are rewarded for quality rather than quantity of services. This shift is a key goal of managed care, which aims to reduce unnecessary healthcare utilization while improving patient outcomes.
Managed care programs are adopting value-based care principles by emphasizing preventive care, reducing hospital readmissions, and improving care coordination. They're continuously evaluating their provider networks and payment structures to meet new quality benchmarks.
Patient-Centered Medical Homes (PCMHs) are another innovative care model that's gained traction. By providing comprehensive, team-based care, PCMHs can help reduce hospital admissions, improve patient outcomes, and lower costs.
Value-Based Reimbursement Models
Value-Based Reimbursement Models are changing the way healthcare providers get paid. They're shifting from fee-for-service models to value-based care, where providers are rewarded for the quality of care they deliver.
This shift is a result of healthcare reform, which aims to reduce unnecessary healthcare utilization while improving patient outcomes. Managed care programs are adopting value-based care principles, emphasizing preventive care and reducing hospital readmissions.
Managed care organizations must continuously evaluate their provider networks and payment structures to ensure they meet new quality benchmarks. They're doing this by improving care coordination and rewarding providers for delivering high-quality care.
Patient-Centered Medical Homes (PCMH)
Patient-Centered Medical Homes (PCMH) are a care model that emphasizes comprehensive, team-based care for patients, particularly those with chronic conditions.
By incorporating PCMHs into their networks, many managed care organizations can provide more coordinated and efficient care for high-need patients.
PCMHs can help reduce hospital admissions, improve patient outcomes, and lower costs, which are core objectives of both managed care programs and healthcare reform.
This approach can lead to better health outcomes and a more positive patient experience, which is a key aspect of innovative care models.
Challenges and Incentives
Managed care programs face numerous challenges, including increasing regulatory complexity, financial pressures from expanding coverage, and narrowing provider networks that can lead to patient dissatisfaction.
The majority of states surveyed use financial incentives to promote quality of care, with 38 out of 47 states implementing at least one specified financial incentive.
These incentives often target specific areas such as behavioral health, chronic disease management, and perinatal/birth outcomes, which are critical to improving healthcare outcomes.
States are also recognizing the importance of addressing health disparities, with a significant increase in the number of states linking financial incentives to health disparities metrics.
Some states have made changes to their quality incentive programs due to the COVID-19 pandemic, such as Iowa rescinding its MCO pay-for-performance program and Illinois releasing P4P withhold funds to MCOs with a requirement to be reinvested in serving enrollees and providers.
Here are some of the most common financial incentive performance areas targeted by states:
- Behavioral health (mental health and/or SUD)
- Chronic disease management
- Perinatal/birth outcomes
- Health disparities metrics
Challenges for Managed Programs
Managed care programs face significant challenges in today's healthcare landscape. The increasing complexity of regulatory requirements can be overwhelming, making it difficult for these programs to keep up.
Narrowing provider networks is another challenge that managed care programs must address. This can lead to patient dissatisfaction, as individuals may feel that their choices are limited.
Managed care programs must innovate and adapt to these challenges, ensuring that they can provide high-quality care while managing costs effectively.
Quality Payment Incentives
Quality Payment Incentives are a key way for states to promote quality of care in their Medicaid programs.
The majority of states use at least one financial incentive to promote quality of care, with 38 out of 47 states surveyed using such incentives.
These incentives are implemented across different delivery systems, including managed care organizations, prepaid health plans, and fee-for-service programs.
States are targeting behavioral health, chronic disease management, and perinatal/birth outcomes with their financial incentives.
Many states are focusing on behavioral health metrics, given that Medicaid is the largest payer of behavioral health services in the US.
The number of states linking financial incentives to health disparities metrics has increased significantly.
States are recognizing the importance of addressing disparities to improve quality in the Medicaid program.
Some states have made changes to their quality incentive programs due to the COVID-19 pandemic.
Iowa, for example, replaced its pay-for-performance program with a metric related to social determinants of health.
Illinois released withheld funds to managed care organizations with a requirement to reinvest them in serving enrollees and providers.
A few states are implementing financial incentives tied to COVID-19 vaccination rates.
Future Directions
Managed care programs are evolving to meet the changing needs of patients. More than two-thirds of Medicaid enrollees receive most or all of their care through managed care plans.
The pandemic has disrupted these initiatives, but they have been underway for years and have undergone many iterations. Delivery system and payment reform efforts aim to create more patient-centered delivery systems.
These reforms may help improve outcomes and lower costs. Additional research on the impact of these initiatives will help inform their evolution.
Initiatives that measure and incentivize managed care plan performance are key to program monitoring. Transparency is important to continue to improve quality for enrollees.
Recommendations and Conclusions
Managed care programs have undergone significant changes due to healthcare reform, with a notable shift towards value-based care. This shift has led to an increase in accountable care organizations (ACOs), which now account for over 30% of Medicare spending.
The Affordable Care Act (ACA) has also played a crucial role in shaping managed care programs, with the law's provisions leading to a significant expansion of Medicaid coverage. As a result, millions of previously uninsured individuals have gained access to healthcare services.
The future of managed care programs will likely continue to be shaped by healthcare reform, with a focus on improving population health and reducing healthcare costs.
Recommendations
The GAO made four recommendations to CMS, including enhancing their fiscal guardrails for approving state directed payments, reviewing outcome information at renewal, and making additional approval documents publicly available.
CMS received two recommendations from the GAO that it agreed with, but didn't take a stance on the other two, noting that CMS is already working on addressing them.
The Department of Health and Human Services agreed with two of the GAO's recommendations, showing a level of cooperation and commitment to improvement.
Recommendations for Action
Start by setting clear goals for your sustainability efforts. This will help you stay focused and motivated throughout the process.
A good place to start is by reducing your energy consumption, which can be achieved by turning off lights, electronics, and appliances when not in use. This simple habit can save up to 10% of energy consumption.
Consider investing in energy-efficient light bulbs, which can last up to 25 times longer than traditional bulbs and use significantly less energy. This can lead to long-term cost savings and reduced environmental impact.
Make a conscious effort to reduce food waste by planning meals, using up leftovers, and composting food scraps. This can help reduce the amount of waste sent to landfills and decrease greenhouse gas emissions.
Implement a recycling program at home or in your community to properly dispose of recyclable materials. This can help conserve natural resources and reduce the amount of waste sent to landfills.
Start a community garden or participate in a local gardening initiative to promote sustainable food production and reduce carbon emissions from transportation. This can also provide opportunities for social connections and education.
Conclusions
Planning for the transition from pass-through payments to allowable alternative structures will be a high priority for states and providers.
The funding these payments currently represent is critical, making it essential to develop systems to measure quality and evaluate the financial impact of the transition.
Robust provider and stakeholder engagement is necessary to ensure a smooth transition, requiring discussion on approaches to care delivery and payment.
States and providers will need to develop new systems to support the transition, which will require significant time and resources.
The transition from pass-through payments to alternative structures will be a complex process, but with careful planning and engagement, it can be successful.
Managed Care Overview
Managed care programs are designed to improve healthcare delivery while reducing unnecessary costs. These programs use a network of providers to offer healthcare services to patients at lower costs by emphasizing preventive care, care coordination, and the avoidance of excessive treatments.
There are several types of managed care plans, including HMOs, PPOs, POS Plans, and EPOs. Each type of plan has its own unique features.
HMOs provide healthcare services within a network of doctors and hospitals, often requiring referrals for specialist care.
PPOs allow patients to see both in-network and out-of-network providers, though the cost is higher for out-of-network care.
POS Plans combine features of both HMOs and PPOs, requiring patients to choose a primary care physician but allowing them to see out-of-network providers at an additional cost.
EPOs are similar to HMOs but do not require referrals for specialist care.
Here are the main types of managed care plans:
- HMOs: Require referrals for specialist care
- PPOs: Allow out-of-network care at a higher cost
- POS Plans: Combine HMO and PPO features
- EPOs: Do not require referrals for specialist care
Frequently Asked Questions
What is the impact of managed care on the US healthcare system?
Managed care organizations can lower healthcare costs by selecting healthier patients, adopting efficient practices, and negotiating lower fees with providers. This can lead to lower premiums for consumers, but may also impact access to care and provider reimbursement.
What role is managed care expected to play under the health reform?
Managed care is expected to play a crucial role in organizing health care delivery systems, enabling prevention, surveillance, and research. It will also be a key component of a national health information system, with its electronic systems evolving to support this goal.
Sources
- https://apaana.com/blogs/impact-on-managed-care-programs/
- https://www.kff.org/medicaid/issue-brief/state-delivery-system-and-payment-strategies-aimed-at-improving-outcomes-and-lowering-costs-in-medicaid/
- https://www.gao.gov/products/gao-24-106202
- https://us.milliman.com/en/insight/pass-through-payment-guidance-in-final-medicaid-managed-care-regulations-transitioning-to
- https://www.rand.org/topics/managed-health-care.html
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