It can be frustrating when you make an online purchase and then can't remember where you put the confirmation email or number. But don't worry, there are a few different ways that you can track your Crocs order!
If you made your purchase with a credit or debit card, you can check your card statements for the charge from Crocs. If you see the charge, but no mention of Crocs in the description, it may be listed under the name of our parent company, Bohemian Trading Company.
If you have your Crocs order number, you can enter it into the "Track My Order" feature on our website. This will give you the most up-to-date information on the status of your order.
If you're a registered user on Crocs.com, you can also check the "My Orders" section of your account. Here, you'll be able to see all of your past and present orders, as well as their current status.
If you made your purchase through one of our retail partners, we unfortunately will not have any information on your order. In this case, we recommend reaching out to the retailer directly.
We hope that one of these methods was able to help you track your Crocs order. If you still have any questions or concerns, please don't hesitate to reach out to our customer service team for assistance.
How do I find my Crocs order number?
It's easy to find your Crocs order number – simply look in your order confirmation email or shipping confirmation email. If you can't find your emails, contact Crocs Customer Service and we'll be happy to help.
How do I track my Crocs order online?
It's easy to track your Crocs order online. Simply enter your order number, email address, and zip code on the Crocs Order Tracking page, and you'll see your order's current status. If you need further help, you can always contact Crocs Customer Service.
Frequently Asked Questions
How do I return a Crocs product?
To return a Crocs product, go to the Returns page and enter your “order number” and “email address.” If there is a product warranty, it will apply.
How do I track my order status?
To track your order status, login to your account or enter your order number and email address in the boxes below.
How do I track my order?
Enter your order number and email address in the Order Status box and click Submit. Your tracking information will automatically update.
How do I view my order receipt?
Select "View My Order Receipt" from the menu at the top of this page.
How do I track my package with the CUS number?
To track your package with the CUS number, go to the Order Details page and find Track Shipment. Click the tracking number. Your tracking information will display with the estimated delivery date and package travel history.
Sources
- https://www.crocs.fr/on/demandware.store/Sites-crocs_fr-Site/fr_FR/Order-Track
- https://www.crocs.com/cs-where-is-number-v2.html
- https://www.crocs.co.uk/customer-service/order-status-and-tracking.html
- https://www.crocs.com/customer-service/order-status-and-tracking.html
- https://www.crocs.com/customer-service/contact-us.html
- https://www.crocs.fr/customer-service/order-status-and-tracking.html
- https://www.crocs.com/customer-service/customer-service-home.html
- https://www.crocs.co.uk/customer-service/customer-service-home.html
- https://www.crocs.eu/customer-service/order-status-and-tracking.html
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