How Do I Enable Lightning Knowledge in Salesforce?

When it comes to Salesforce, one of the most popular questions asked is how to enable Lightning Knowledge. The good news is that this is a relatively easy process, and one that can be completed in just a few minutes. In this article, we'll walk you through the steps necessary to enable Lightning Knowledge in Salesforce.

First, log in to your Salesforce account. Once you're logged in, click on the "Setup" link in the top-right corner of the page. In the left-hand sidebar, under "App Setup," click on the "Customize" link. Next, click on the "Lightning Experience" link.

On the Lightning Experience page, scroll down to the "Enable Lightning Knowledge" section and click on the "Enable" button.

Once Lightning Knowledge has been enabled, you'll see a new "Lightning Knowledge" tab in the left-hand sidebar. Click on this tab to access the Lightning Knowledge settings page.

On the Lightning Knowledge settings page, you can specify whether you want Lightning Knowledge to be enabled for all users or just specific users. You can also specify which record types should be included in Lightning Knowledge.

Once you've made your selections, click on the "Save" button. That's it! You've now successfully enabled Lightning Knowledge in Salesforce.

Lightning Knowledge is Salesforce's new knowledge management (KM) feature. It helps companies to create and manage digital knowledge bases of content that can be accessed by employees, customers, and partners. In order to activate Lightning Knowledge in your org, you need to do the following:

1. Enable Lightning Knowledge in your org's Miscellaneous Settings.

2. Set up your org's knowledge base.

3. Pick a trigger to start using Lightning Knowledge.

4. Set up user profiles and permissions.

5. Configure Lightning Knowledge for your org.

Government organizations have a lot of content that needs to be stored and accessed by employees, customers, and partners. With Lightning Knowledge, they can create a digital knowledge base of content that can be easily searched and accessed by anyone. This is a major advantage over traditional paper-based methods of storing and accessing information.

Enabling Lightning Knowledge in your org's Miscellaneous Settings is the first step. Then, you need to set up your org's knowledge base. For each piece of content, you need to specify a title, author, subject area, product, start date, and end date. You can also add attachments, links, and images. Once you have all of this information, you can start using Lightning Knowledge.

Some organizations use a daily digest to keep their employees up-to-date on the latest knowledge base articles. Others use it as a way to quickly share new information with customers and partners. You can also use Lightning Knowledge to create a knowledge base for your entire company, or for specific departments or teams.

User profiles and permissions are important to consider when setting up Lightning Knowledge. You need to decide who should have access to the knowledge base, and what type of access they should have. For example, you may want to give employees read-only access, or you may want to give them the ability to add, edit, and delete articles.

Finally, you need to configure Lightning Knowledge for your org. This includes setting up the search engine, customizing the user interface, and integrating Lightning Knowledge with other Salesforce features.

Lightning Knowledge is a powerful tool for building custom knowledge bases in Salesforce. It empowers you to easily author and publish articles, and then provides a simple way for your users to search and find the information they need. Lightning Knowledge also gives you the ability to track the performance of your articles and make changes to improve the user experience. In this guide, we'll show you how to set up Lightning Knowledge in your org and how to start creating articles.

First, you'll need to enable Lightning Knowledge in your org. To do this, go to Setup, enter "Lightning Knowledge" in the Quick Find box, and then click Lightning Knowledge Settings. On the Lightning Knowledge Settings page, click Edit, select Enable Lightning Knowledge, and then click Save.

Now that Lightning Knowledge is enabled, you can begin creating articles. To do this, go to the Lightning Knowledge home page and click New Article. On the New Article page, you'll need to provide a title and choose a template. For the purposes of this example, we'll use the Standard template.

Once you've selected a template, you'll be taken to the Article Editor. The Article Editor is where you'll author your article. It includes a rich text editor, which makes it easy to format your text and add multimedia. You can also use the Article Editor to preview how your article will look to users.

When you're happy with your article, click Save & Publish. Your article is now live and accessible to users!

To ensure that users can find your article, it's important to add relevant keywords. Keywords are used by the Lightning Knowledge search algorithm to surface articles in search results. You can add keywords to your article by clicking the article's title in the article list, then selecting Edit Keywords from the More Actions menu.

In the Keywords section, enter the keywords you want to associate with your article, then click Save.

You can also promote your articles by adding them to collections. Collections are groups of articles that are displayed together on the Lightning Knowledge home page. To add your article to a collection, click the article's title in the article list, then select Add to Collection from the More Actions menu.

In the Add to Collection dialog, select the collections you want to add your article to, then click Save.

Congratulations! You've now set up Lightning Knowledge in your org and know how to author

Lightning Knowledge is a cloud-based knowledge management system designed to help organizations capture, share, and leverage their institutional knowledge. It provides a central repository for knowledge articles, which can be easily searched and accessed by users. Lightning Knowledge also offers a number of features to help users create, edit, and manage knowledge articles, including versioning, approval workflows, and permissions.

One of the main benefits of using Lightning Knowledge is that it can help organizations improve their knowledge management processes. By using Lightning Knowledge, organizations can more easily capture and share knowledge across the enterprise, which can help to improve organizational efficiency and effectiveness. Additionally, Lightning Knowledge can help organizations to better leverage their institutional knowledge by making it more accessible and easy to use.

Another benefit of Lightning Knowledge is that it can help organizations to improve their customer service. By providing a central repository for knowledge articles, Lightning Knowledge can help customer service representatives more easily find the information they need to resolve customer issues. Additionally, the approval workflows and permissions features offered by Lightning Knowledge can help to ensure that only accurate and up-to-date information is shared with customers.

Overall, Lightning Knowledge can offer a number of benefits to organizations, including improved knowledge management processes, better customer service, and improved organizational efficiency.

Lightning Knowledge is a powerful tool that allows you to quickly and easily create online courses and content. It is a simple, yet effective way to deliver course content and ensure that your students can access it anytime, anywhere.

How does Lightning Knowledge work?

Lightning Knowledge is based on the principle of delivering content in a simple and effective way. It uses a simple editor that allows you to quickly and easily create online courses. You can also use the editor to create other content, such as quizzes, surveys, and discussion forums.

Once you have created your course, you can publish it to the Lightning Knowledge platform. This will allow your students to access it immediately. You can also share your course with other instructors, who can then add it to their own course offerings.

Lightning Knowledge is an effective way to deliver course content. It is simple to use and allows you to quickly and easily create online courses. It is also an excellent way to share your courses with other instructors.

Salesforce Knowledge is aArticle management application that allows users to create, edit, and publish articles. Lightning Knowledge, on the other hand, is a simplified version of Salesforce Knowledge that is designed for use in the Lightning Experience.

The main difference between the two is that Lightning Knowledge is designed to be used in the Lightning Experience, while Salesforce Knowledge can be used in both the Lightning Experience and classic Salesforce.

Lightning Knowledge has a simplified interface that makes it easy to use in the Lightning Experience. It also includes some enhancements specifically for the Lightning Experience, such as the ability to display articles in Lightning Components.

Salesforce Knowledge includes all of the features of Lightning Knowledge, plus some additional features that are designed for classic Salesforce. These include the ability to manage article translations, and to use Salesforce Knowledge in the Service Cloud console.

Lightning Knowledge is a powerful Salesforce feature that allows you to quickly create and publish articles. Here's how you can create a Lightning Knowledge article:

First, navigate to the Lightning Knowledge setup page. This can be found in Setup by searching for "Lightning Knowledge."

Once you're on the Lightning Knowledge setup page, click the "Create Article Type" button.

This will bring you to the Article Type Creation page. Here, you'll need to provide a name and description for your Article Type. You'll also need to choose a Record Type for your Article Type.

Once you've filled out the required information, click the "Save" button.

Now that you've created your Article Type, it's time to create your first Lightning Knowledge article.

To do this, navigate to the Lightning Knowledge tab and click the "New Article" button.

This will bring up the New Article page. Here, you'll need to select the Article Type that you created in the previous step.

Once you've selected your Article Type, you can begin filling out the details of your article. Be sure to include a title, summary, and body for your article. You can also add images, videos, and other attachments to your article.

Once you're finished creating your article, click the "Publish" button.

Your article is now live and can be viewed by anyone who has access to Lightning Knowledge.

When you create a new Lightning Knowledge article, the first step is to determine the article type. The most common article types are Standard, Instruction, and How-To. You can also choose from a list of other pre-defined article types or create a custom article type.

After you select the article type, you are taken to the article editor. The article editor is where you will add the content for your article.

If you are not familiar with HTML, the editor also provides a WYSIWYG (What You See Is What You Get) editor. This allows you to format your article without having to learn HTML.

Once you have added the content for your article, the next step is to add categories. Categories help organize your articles and make them easier for your readers to find.

After you have added the content and categories for your article, the next step is to add tags. Tags are keywords that describe your article. They help readers find your article when they search for specific keywords.

The last step in editing your Lightning Knowledge article is to add attachments. Attachments can be pictures, videos, or documents that help illustrate your article.

Once you have added all the content, categories, tags, and attachments for your article, the next step is to publish it. Publishing makes your article visible to your readers.

Lightning Knowledge is a powerful tool for creating and sharing knowledge. By following the steps above, you can easily edit a Lightning Knowledge article.

If you wish to delete a Lightning Knowledge article, you must first be logged in as a user with the "Modify All Data" permission. Once you are logged in, navigate to the article you wish to delete by either search for it, or finding it in the "All Articles" list. When you are on the article detail page, click the "Delete" button in the top right corner. A pop-up will appear asking you to confirm the delete. Once you click "OK" the article will be deleted.