
Travelers Insurance Company has a rich history that spans over 165 years, with its roots dating back to 1853. The company was founded by Cyrus Hall McCormick, who had a vision to provide insurance to farmers and other rural communities.
Travelers Insurance Company was initially known as the Travelers Insurance Company of Hartford, and it began by offering fire insurance policies to its customers. The company's early success can be attributed to its innovative approach to insurance, which included the use of agents to sell policies directly to customers.
As the company grew, it expanded its product offerings to include other types of insurance, such as life and accident insurance. Travelers Insurance Company also became known for its commitment to customer service, which was a key factor in its success.
History of Travel Insurance
Travel insurance has a rich history that dates back to 1864, when James Batterson opened the first travel insurance agency. He catered to the upper class and upper middle class, who were the only ones who could afford to travel back then.
In 1864, Batterson's travel insurance company covered costs associated with theft and other unexpected circumstances. This was a game-changer for travelers who could now protect themselves against financial losses.
The 20th century saw the addition of health insurance coverage under many travel insurance policies. This made travel insurance a necessary purchase for many businesses and international vacationers.
Travel insurance adapted to target losses due to missed hotel reservations, canceled flights, and other travel-specific costs. As airplanes became a more popular form of travel, the need for travel insurance grew.
Key Milestones
The Travelers Insurance Company has a rich history that spans over a century and a half. Key milestones in the company's history include the formation of the company in 1865 by J.G. Batterson and nine others.
The company's early focus was on insuring travelers against loss of life or personal injury while journeying by railway or steamboat. In 1897, Travelers issued the first ever private automobile insurance policy in the US.
Travelers was at the forefront of safety engineering, creating the first US organization of safety engineers in 1904. This marked a significant shift in the company's focus towards preventing accidents rather than just insuring against them.
The company's introduction of its homeowners policy in 1955 provided fire, theft, and other coverage to homeowners. This policy was a game-changer for many people who were previously uninsured.
In the 1960s, Travelers issued the first accident policy for space flight and lunar exploration, providing cover for the Apollo astronauts in 1969. This was a groundbreaking moment in the company's history, marking its entry into the space exploration industry.
Travelers was also a pioneer in consumer information, opening an office of Consumer Information with a free telephone number to answer questions about insurance in 1971. This move helped to demystify the insurance industry and make it more accessible to the general public.
The company continued to innovate in the 1980s, becoming the first insurance company to install an interactive company/agency computer system in 1980. This marked a significant step forward in the company's use of technology.
Travelers expanded its operations in the 1990s, launching in Ireland in 1995 and introducing the first insurance policy to protect individuals using personal computers for online banking in 1997. The company also introduced the first automated fraud detection system to guard against insurance fraud in the same year.
The company underwent a significant merger in 2004, becoming The St Paul Travelers Companies Inc. This marked a new chapter in the company's history, paving the way for future growth and innovation.
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Company Structure

Travelers was founded as the Travelers Insurance Company in 1864 in Hartford, Connecticut.
The company started as an insurance company specifically for travelers, insuring them against loss of life or personal injury while journeying by railway or steamboat.
In 1993, Travelers was bought out by Primerica, a financial services company founded in 1977 by Arthur L. Williams, Jr.
The resulting company was named Travelers Inc. with Primerica as a subsidiary.
Travelers merged with Citicorp in 1998 to form Citigroup, but the business relationship didn't work out as planned.
The Travelers property-casualty business was spun off from Citigroup in 2002, with the parent company retaining the Travelers life insurance business and Primerica subsidiary.
In 2005, Citigroup sold the Travelers life insurance business to MetLife, ending a century-old presence.
Primerica was spun off from Citigroup in 2010, although Citigroup retains a minority interest in the company.
Travelers re-acquired the rights to its familiar red umbrella logo from Citigroup in 2007.
Travelers became the only insurance company in the Dow Jones Industrial Average in 2009, replacing its former parent company Citigroup on the stock index.
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Frequently Asked Questions
Who did Travelers Insurance merge with?
Travelers Insurance merged with Citicorp in 1998 to form Citigroup. This significant merger marked a major shift in the company's history and operations.
Did Travelers become MetLife?
Travelers Life Insurance Company was acquired by MetLife in 2005 and later consolidated as MetLife Insurance Company of Connecticut. This marked a significant change in the company's ownership and operations.
Sources
- https://www.encyclopedia.com/books/politics-and-business-magazines/travelers-corporation
- https://doveinsurance.com/blog/a-quick-look-at-the-long-history-of-travelers-insurance/
- https://www.travelinsurance.com/history-of-travel-insurance/
- https://www.travelers.ie/about-us/history
- https://lifeinsurancestar.com/companies/travelers-life-insurance-company-review/
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