Highland Bank Maple Grove Services and Support

At Highland Bank in Maple Grove, you'll find a wide range of services and support to help you manage your finances.

Their experienced banking team is available to answer any questions you may have about their services, from personal banking to business banking.

Highland Bank offers a variety of account options, including checking and savings accounts, to fit your individual needs.

With their online banking platform, you can easily access your accounts, pay bills, and transfer funds from the comfort of your own home.

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Highland Bank is a reliable financial institution with a strong presence in Minnesota. Highland Bank is a Federal Reserve Non-member Bank.

You can safely store your money at Highland Bank, as it is insured by the FDIC with Certificate #16111. This means your deposits are protected up to $250,000.

To manage your account, you can visit the bank's online platform at highland.bank.

Our bank's customer service team is available 24/7 to assist with any queries or concerns you may have.

You can reach us by phone at 1800-BANK-123 (1800-226-5123) or by email at [[email protected]](mailto:[email protected]).

Our physical branches are located at 123 Main St, Anytown, USA, and 456 Elm St, Othertown, USA.

Visit our website at bankinfo.com to access our online banking platform and manage your accounts securely.

You can also contact us through our social media channels, including Facebook and Twitter, for general inquiries and feedback.

Our bank's hours of operation are Monday through Friday from 9am to 5pm, with extended hours on Thursdays until 6pm.

You can also visit our drive-thru during these hours, or make an appointment with a banking specialist outside of regular hours.

The bank is closed on weekends and major holidays, including New Year's Day, Memorial Day, Independence Day, and Christmas Day.

Our online and mobile banking services are available 24/7, so you can check your account balance, pay bills, and transfer funds at any time.

You can also contact our customer service team by phone during regular business hours for assistance with any banking questions or concerns.

Highland Bank has experienced technical issues in the past, including a two-day closure of its branches due to ongoing technical problems that disabled its office phones, general website, and employee email systems.

The bank's main website was down, but customers could still access their accounts via the log-in page for individual accounts online and through mobile banking.

Highland Bank has $650 million in deposits and 115 employees in eight branches in the state.

The bank's CEO, Rick Wall, said they are working hard to get back to normalcy and that customer bank accounts continue to work.

The issues persisted longer than most previous disruptions, which were often caused by power outages and IT problems.

The bank's president, Troy Rosenbrook, said they are working 24/7 to fix the problem and that customers can still make deposits and withdrawals.

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The three-week outage at Highland Bank was a significant disruption for customers and employees alike. The bank's CEO, Rick Wall, confirmed that the outage was caused by a nearly three-week disruption of the bank's electronic systems.

The outage started on Labor Day weekend, when emails, phones, and the website stopped working. The bank subsequently shut down the lobbies at its St. Michael headquarters and branches in several locations.

Fortunately, customers were still able to access their accounts online, and business customers were able to conduct business at the bank's drive-thru windows. However, the bank's website remains down, even after three weeks.

The bank's business interruption insurance has helped to defray the costs of the outage, which Wall estimated to be in the thousands of dollars. Despite the disruption, customers have been minimally affected, according to the bank.

The state of Minnesota lifted its mask mandate on May 7, 2021, and fully reopened on July 1, 2021.

Many businesses and attractions were allowed to return to full capacity, including restaurants, bars, and entertainment venues.

Some popular destinations like the Mall of America and the Minneapolis Sculpture Garden welcomed back large crowds.

The state's economy began to recover, with a significant increase in tourism and retail sales.

Travelers from out of state were no longer required to quarantine or test negative for COVID-19 before entering the state.

This marked a significant shift from the state's initial response to the pandemic, when non-essential businesses were forced to close and residents were advised to stay at home.

Highland Bank's customer satisfaction rating is a crucial factor to consider when choosing a bank. The bank's overall rating is 3.3 out of 5 stars, based on 3 customer reviews for 8 branches.

Customers have shared their experiences, providing valuable insights into the bank's services. This rating is a good indication of the bank's commitment to customer satisfaction.

The average rating is calculated from a limited number of reviews, which may not accurately reflect the bank's overall performance. However, it's a starting point for evaluating the bank's strengths and weaknesses.