
GTE Financial provides personalized financial solutions that cater to the unique needs of its members. With a focus on community involvement, GTE Financial has been serving the Tampa Bay area since 1935.
GTE Financial offers a range of financial products, including checking and savings accounts, loans, and credit cards. Their financial advisors work closely with members to create customized plans that fit their financial goals.
GTE Financial's commitment to community involvement is evident in its numerous charitable initiatives and sponsorships.
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About GTE Financial
GTE Financial is a credit union that prioritizes serving others and ensuring people come first. Led by President and CEO Brian Best, the organization focuses on maximizing return and value to its membership and local community.
With a seasoned Board of Directors and Executive Management Team, GTE Financial is well-equipped to provide innovative services that meet the changing needs of its members. The credit union aims to stay relevant in the industry through technology and sophisticated services.
GTE Financial offers a range of benefits to its employees, including a 401K match up to 8%, 4 weeks of Paid Time Off, and 11 Holidays. This commitment to supporting its team members is a key part of the credit union's culture.
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Brian Best, President and GEO

Brian Best, President and GEO of GTE Financial, is all about putting people first. He believes that by elevating the employee experience, members can gain a caring financial advocate.
With over 20 years of experience in the financial services industry, Best has held senior management positions at top banks and credit unions. He brings a diverse background in commercial and consumer banking, collections, operations, retail strategy, process improvement, investment, and risk portfolio management.
Brian Best holds a bachelor's degree in marketing from Wright State University and a master's degree from Saint Leo University. He has also graduated from the RMA School of Commercial Underwriting and Portfolio Management.
As a seasoned leader, Best is focused on maximizing return and value to the GTE membership and local community. He is guided by a supportive Board of Directors and Executive Management Team.
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Cares
At GTE Financial, we genuinely care about our employees and the community we serve. GTE Cares is a reflection of this commitment. We offer a 401K match up to 8% to help our employees plan for their future.
Our employees enjoy starting with 4 weeks of Paid Time Off, giving them a healthy work-life balance. We also celebrate 11 Holidays throughout the year. This is just one way we show our appreciation for their hard work and dedication.
Services
GTE Financial offers a variety of services to meet the diverse needs of its members.
Their savings accounts come with features like mobile banking and online bill pay, making it easy to manage your finances on the go. With no monthly maintenance fees and competitive interest rates, you can save money and earn rewards.
Their loan options include personal loans, auto loans, and home equity loans, with flexible repayment terms and competitive interest rates.
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Partnership Overview
Troy University is proud to partner with GTE Financial, offering a tuition scholarship to all employees of GTE Financial.
This scholarship is applicable to all University degree programs and certificate programs, at all University locations including TROY Online offerings.
Proof of eligibility is required to take advantage of this scholarship opportunity.
You can find additional information on programs, tuition, and more by visiting the designated website.
Financial Services
Financial services play a crucial role in our daily lives, providing us with a wide range of options for managing our money.

Banking services, for instance, allow us to deposit, withdraw, and transfer funds easily and securely. Many banks also offer online banking platforms, enabling us to manage our accounts remotely.
Credit cards are a popular choice for making purchases, with many offering rewards programs, purchase protection, and flexible payment options. Some credit cards even offer cashback rewards, which can be redeemed for statement credits or other perks.
Insurance services help protect us against unforeseen events, such as accidents, illnesses, or natural disasters. Life insurance, in particular, provides financial support to loved ones in the event of our passing.
Investment services, like brokerage accounts, allow us to invest in stocks, bonds, and other securities, potentially growing our wealth over time.
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Customer Service Overview
GTE Financial offers customer service through multiple channels, but phone is the most commonly used way to contact them, with 96% of consumers opting for this method.
The best phone number to call GTE Financial is 888-871-2690, which 41% of consumers have used to address their issues and concerns. This number is a convenient option for those who prefer to speak with a representative directly.

The longest wait times are typically on Fridays, while the shortest wait times are on Sundays, with an average call time of 4 minutes. This information can help you plan your call accordingly.
Before calling, be prepared to provide some personal information, such as your social security number or first and last name, to identify yourself as a customer.
Here's a breakdown of the most common reasons people call GTE Financial, based on consumer feedback:
Unfortunately, not all issues are resolved to the customer's satisfaction, with only 27% of consumers reporting that their problems were resolved after calling the company's customer support.
Contact Information
GTE Financial is a member of the National Credit Union Administration (NCUA), which insures deposits up to $250,000. This means your deposits are safe and secure.
You can reach out to GTE Financial's customer service team through various channels. Their phone number is 813-592-5800, and they're available Monday through Friday from 8am to 7pm ET.
GTE Financial has a range of physical branches across the Tampa Bay area, including in Hillsborough, Pinellas, and Pasco counties.
Features & Benefits

GTE Financial offers a range of financial services that can help you achieve your goals.
GTE Financial provides a variety of checking accounts, including a free checking account with no minimum balance requirement.
You can earn rewards and cash back with their credit cards, which offer 1% cash back on all purchases.
Their online banking platform allows you to manage your accounts, pay bills, and transfer funds from the comfort of your own home.
GTE Financial offers a range of loan options, including personal loans, auto loans, and mortgages, with competitive interest rates and flexible repayment terms.
Their financial education resources and tools can help you make informed decisions about your money and achieve financial stability.
Frequently Asked Questions
Who owns GTE Financial?
GTE Financial is owned by its member-owners, who have a stake in the cooperative. Member-owners make decisions for the benefit of all, not anonymous shareholders.
Is GTE Financial only in Florida?
GTE Financial is based in Florida, but its services are not limited to the state. It serves hundreds of thousands of members across the state through multiple branches.
Can anyone join GTE Credit Union?
Yes, anyone can join GTE Credit Union, including family members of existing members and those who participate in their financial education club, CUSavers. Membership is open to a wide range of individuals.
Sources
- https://www.troy.edu/community-outreach/partnerships/gte-financial.html
- https://www.linkedin.com/company/gte-financial/life
- https://tbbwmag.com/2023/10/24/gte-financial-named-the-official-credit-union-of-the-tampa-bay-lightning/
- https://gte-financial.pissedconsumer.com/customer-service.html
- https://tampabayedc.com/news/investor/gte-financial/
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