Gpc Ebill: A Guide to Utility Payment Options

Gpc Ebill offers a convenient and secure way to pay your utility bills online. This service allows you to make payments 24/7, from the comfort of your own home.

To get started with Gpc Ebill, you'll need to create an account and provide some basic information, such as your name and account details. This process typically takes just a few minutes to complete.

Once you've set up your account, you can log in and make payments using a credit or debit card, or through an electronic funds transfer.

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You can pay your GPC eBill at authorized payment locations, which makes it really convenient to settle your bills when and where you want to.

These locations are easily accessible, so you can find one near you.

Just visit the website to find the location nearest you and pay your bill at your own pace.

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Encouraging customers to switch to electronic billing is a great way to make their lives easier. According to Platt, 66% of customers receive bills by mail, but only 48% preferred to be mailed this way.

To showcase how e-bill fits into customers' daily lives, consider highlighting the benefits of convenience and ease of use. This is what Platt says is important to highlight.

Consider an incentive or sweepstakes to capture attention and encourage customers to enroll in e-bill. For example, an investor-owned utility in the Southeast promoted paperless billing with a $5 gift card in exchange for enrolling in the program.

Easy and convenient enrollment options can also make a big difference. Platt recommends making it easy for customers to enroll in e-bill.

Here are some ways to encourage e-bill enrollment:

Lincoln Electric shares on their website how they reinvest savings realized from paperless billing by planting trees in the utility's service territory. This message resonates with customers, demonstrating how paperless billing has a direct impact on their community.

The way we pay our utility bills has changed significantly over the years. According to E Source, in 2018, customers' top payment options were automatic payment, online payment through a utility's website, and check.

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In 2022, customers' top payment preferences were online through the utility's website/portal or paying via mobile (text or app). This shift towards digital payments is no surprise, given that 57% of U.S. consumers made their payment through an electronic method.

Mobile wallets have seen a significant increase in usage, especially during the coronavirus pandemic, when the number of consumers using mobile wallets for payments worldwide increased from 900 million to 1.48 billion.

Different generations have different payment preferences. Here's a breakdown of the preferred payment methods by generation:

Income also plays a role in payment preferences. Autopay or online payments through a utility's website/portal are the most common payment methods for all incomes. However, as income increases, the use of autopay also increases, with about 40% of customers who make over $75,000 a year using this method.