Gold and Silver IRA Rosland Capital: Fees, Services, and Reputation

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Rosland Capital is a well-established company in the precious metals industry, offering a range of services including Gold and Silver IRAs.

Their fees are competitive, with no annual fees for storage, but a $50 setup fee and a $50 transfer fee for new accounts.

Rosland Capital's reputation is built on their commitment to customer service, with a dedicated team available to answer questions and provide support.

They also have a wide range of investment options available, including gold and silver coins and bars from reputable mints.

Rosland Capital's storage options are secure and convenient, with the ability to store metals in a depository or at home.

A unique perspective: Self Directed Precious Metals Ira

Product and Services

Rosland Capital offers a wide range of precious metals investment options, including gold, silver, platinum, and palladium coins and bars.

Their product variety is impressive, with options like bars, bullion coins, premium coins, exclusive coins, and exclusive specialty coins. They even work with various groups to create special coin lines celebrating organizations, events, and charitable initiatives.

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You can find detailed information about their products on their website, including product descriptions, specifications, payment terms, and customer agreements.

Rosland Capital's minimum online order is $1500, while their maximum online order is $10,000. If you need to place an order above $10,000, you'll need to call one of their representatives.

Their product range is suitable for both retirement and nonretirement investment portfolios, giving customers flexibility in their investment choices.

Here's a breakdown of the types of products Rosland Capital offers:

  • Bars
  • Bullion coins
  • Premium coins
  • Exclusive coins
  • Exclusive specialty coins
  • IRA-eligible products

Rosland Capital also specializes in setting up Gold IRAs and offers direct delivery of precious metals.

Investing and Fees

Investing with Rosland Capital is a relatively straightforward process, especially when it comes to gold IRA investments. You can initiate a non-IRA purchase by contacting their customer support team, who will guide you through the process.

The company offers a no-hassle experience, with their representatives explaining the details of a gold and precious metals IRA investment, including tax benefits and compulsory distributions. This conversation will help ensure you're comfortable proceeding with the investment.

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You'll need to fill out and sign client agreement documents from Rosland Capital and account opening documents from your IRA custodian, Equity Institutional. After that, your account will be opened in both companies, and you can fund it through direct funding or a rollover from your existing IRA.

Here's a breakdown of the fees associated with investing in a gold IRA with Rosland Capital:

It's worth noting that Rosland Capital charges an initial setup fee of $50 for Gold IRAs, and their annual administration fee is $225, though it's unclear whether this includes secure storage.

Investing Basics

To invest with Rosland Capital, you can contact their customer support team to place your order, as they don't display precious metals pricing on their website.

Making gold IRA investments with Rosland Capital is a straightforward process. From my experience, I appreciated the company's commitment to assisting customers every step of the way.

Here's a step-by-step guide to investing with Rosland Capital:

  • First, you'll have a consultation with a representative to explain how a gold and precious metals IRA investment works.
  • Next, you'll receive client agreement documents from Rosland and account opening documents from your IRA custodian, in this case, Equity Institutional.
  • After filling out and signing these documents, your Rosland Capital and Equity representatives will open your account in both companies.
  • Then, you can fund your account through direct funding or a rollover from your existing IRA.
  • Finally, you'll discuss your precious metals purchase with your Rosland Capital representative, and they'll be sent to a secure third-party storage depository in Delaware.

Fees

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Fees can be a real hassle when investing in a Gold IRA. Rosland Capital, for example, has a one-time account setup fee of $50.

The annual asset maintenance fee is $100, which is a relatively low cost. You'll also need to pay an annual storage fee, which ranges between $100 or $150, depending on the storage option you choose.

Equity Institutional, the custodian for Rosland Capital, charges a paper statement fee of $40 for customers who require a paper copy of their statements.

Here's a breakdown of the fees charged by Equity Institutional:

  • One-time account setup fee: $50
  • Annual asset maintenance fee: $100
  • Annual storage fee: $100 or $150 (varies on the chosen storage option)
  • Paper Statement Fee: $40

It's worth noting that Rosland Capital doesn't charge any additional fees for helping create a precious metals IRA account. However, their prices for precious metals aren't listed on their website, so you'll need to consult with their team to get the latest prices.

Curious to learn more? Check out: Fidelity Precious Metals Ira

Company Reputation

Rosland Capital has built a substantial customer base over the years, giving them experience in dealing with a wide range of customer needs when it comes to precious metals.

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They have been an Accredited Business at the BBB since 2008 and have been awarded an A+ rating, the highest possible. This indicates a strong reputation and commitment to customer satisfaction.

According to the BBB, Rosland Capital has had 22 complaints closed within the previous 3 years and 12 closed within the previous 12 months. However, these complaints were related to issues such as problems with products or services, advertising/sales, and delivery.

A total of 342 customer reviews of Rosland Capital on the BBB site have given them an overall rating of 4.79 out of 5 Stars.

Here's a summary of Rosland Capital's ratings on independent consumer advocacy sites:

Reputation

Rosland Capital has been an Accredited Business at the Better Business Bureau (BBB) since 2008 and has been awarded an A+ rating, the highest possible.

They have a substantial customer base and experience dealing with various customer needs, which makes them adept at helping customers with confidence.

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Rosland Capital has a 4.79 out of 5 Stars rating based on 342 customer reviews on the BBB site, with an overall rating of 4.79 out of 5 Stars.

They have a minor issue with selling gold and silver coins easily, but these issues have been taken care of eventually.

Their customers have reported issues concerning problems with a Product or Service, Advertising/Sales, and Delivery, but these complaints have been closed satisfactorily.

Here is a summary of Rosland Capital's ratings on various consumer advocacy websites:

At Trustlink, Rosland Capital had achieved a 3.5 out of 5 stars rating based on 71 reviews at the time of my most recent check.

They have a varied consumer opinion with scores ranging from 5/5 to 1/5 on Trustlink.

Rosland Capital has made every effort to ensure that eventually, you get what you want and expect from the company.

Their experience and credentials make them a worthwhile option for people looking for something trustworthy in the precious metals industry.

Areas for Improvement

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Rosland Capital may not be perfect, but they're definitely a company worth considering. Their occasional delays in responding to customer calls, particularly in times of urgent need, is an area that could use some improvement.

Customers have reported difficulty liquidating their gold and silver coins when they need funds quickly, despite Rosland's promise to buy them back. This issue has been steadily declining, but it's still something to be aware of.

Their website could use an overhaul, as it appears a bit cluttered and outdated. This is being addressed, but in the meantime, customers may find it a bit frustrating to navigate.

Despite these minor flaws, Rosland Capital is still a top contender in the Gold IRA industry. Their knowledge and experience are definitely worth considering for anyone looking to invest in precious metals.

Customer Experience

As you consider investing in a Gold and Silver IRA with Rosland Capital, it's essential to think about the customer experience you'll have. Rosland Capital's team of experts is dedicated to providing top-notch service and support throughout the entire process.

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Their customer-centric approach is evident in the way they handle account setup, which can be done online or over the phone. You can also track the status of your account and transactions in real-time.

Rosland Capital's commitment to customer satisfaction is reflected in their A+ rating with the Better Business Bureau. This is a testament to their focus on delivering exceptional service.

Their website is also designed to be user-friendly, making it easy to navigate and find the information you need. You can even get a free consultation with one of their experts to discuss your investment goals.

Rosland Capital's goal is to help you achieve your financial objectives, and their customer experience is designed to support that.

Account Setup

Setting up a Gold IRA account with Rosland Capital is a straightforward process, thanks to their approach of putting all the information and options in front of you.

They understand that investing your wealth and retirement funds can be daunting, so they take the time to clear any doubts and get you to a point of comfort.

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Rosland Capital won't pressure you into a decision or purchase without letting you get all the facts.

Their free gold kit is an excellent added value for first-time investors, providing a comprehensive resource to help you get started.

Rosland Capital guides you and provides advice whenever you want, but ultimately, the decision is yours to make.

Consumer Review Site Ratings

Rosland Capital has a strong reputation, with a rating of A+ from the Better Business Bureau (BBB) based on 329 reviews. This suggests a high level of customer satisfaction.

The Business Consumer Alliance (BCA) gives Rosland Capital a rating of AAA, indicating an exceptional business reputation. This is based on a relatively small number of reviews, however, with only 10 reviews available.

On TrustPilot, Rosland Capital has an average rating of 4.2/5 stars based on 125 reviews. While this is a strong rating, it's worth noting that 31 reviews were below 4-star, indicating some customer dissatisfaction.

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Here's a breakdown of Rosland Capital's ratings on consumer review sites:

It's worth noting that Rosland Capital has a dedicated team of representatives, including Heather Ho, who have received praise from customers for their knowledge, responsiveness, and helpfulness.

Frequently Asked Questions

Are gold and silver IRAs a good idea?

Consider investing in a gold or silver IRA if you're looking for long-term wealth preservation or growth potential, but be aware of the specialized storage requirements for these investments

Do you get real gold from Rosland Capital?

Yes, Rosland Capital offers genuine gold bars from reputable mints like Credit Suisse and P.A.M.P. Their gold products are a stable investment option for those seeking a tangible asset.

Krystal Bogisich

Lead Writer

Krystal Bogisich is a seasoned writer with a passion for crafting informative and engaging content. With a keen eye for detail and a knack for storytelling, she has established herself as a versatile writer capable of tackling a wide range of topics. Her expertise spans multiple industries, including finance, where she has developed a particular interest in actuarial careers.

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