Fwd General Insurance Services and Policy Issues

Fwd General Insurance offers a wide range of insurance services, including car, home, and life insurance.

Their policies are designed to provide comprehensive coverage and protection for individuals and families.

Fwd General Insurance has a strong reputation for excellent customer service and claims handling.

Their policies often include additional features such as roadside assistance and emergency home repair.

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FWD is a promising insurance company with a good price point. We went with them for our maid's insurance with outpatient clinic coverage this year.

Their customer support is very good, able to help with problems quickly. They were able to assist me with my issue promptly.

The website and mobile app still need some work, with rough edges that need fixing. You can't create claims from the mobile app or website, and it just says "oops, an error occurred."

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Roojai has acquired FWD General Insurance from Bolttech, a Singaporean industry peer.

The acquisition will increase Roojai's market share with a combined portfolio of over $50 million in annual premium.

FWD General Insurance will be rebranded and renamed under the Roojai brand, subject to regulatory approval.

Roojai has accumulated 160,000 customers so far, offering insurance services for health, accidents, and cars.

Amara Capital has made a strategic growth investment in KFK Holdings, a leading F&B group in Cambodia.

KFK Holdings has grown from one store to 14 stores across Phnom Penh within three years, known for its diverse and affordable menu offerings.

Amara Capital is a fund management company licensed by the Securities and Exchange Regulator of Cambodia, offering financial solutions to small and medium enterprises (SMEs) in Cambodia.

FWD General Insurance has a good reputation for being easy to search for products and navigate through their website. This makes it convenient for customers to find what they need.

Their products are competitively priced, offering good value for the coverage provided. This is evident in the feedback from customers who appreciate the affordability of their policies.

FWD's emergency hotline is always manned, so customers can reach someone in case of an emergency. This level of support is reassuring and can help alleviate stress in difficult situations.

The company's emergency team is also efficient and helpful, as seen in the feedback from a customer who had a bad fall in Japan. They stepped in to assist the customer and their family, providing timely support.

FWD's claims process is also fast and efficient, with review and payment of claims happening quickly. This is a significant advantage for customers who need to make a claim.

Overall, FWD General Insurance seems to have a good track record of providing a good experience for its customers.

Bolttech is the parent company that owns and operates FWD General Insurance in Hong Kong. They've had ownership since late 2020.

The company rebranded FWD General Insurance to bolttech Insurance by the end of June 2023. This change has no legal or material impact on agreements with policy holders, customers, and business partners.

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bolttech Insurance will continue to offer the same level of protection, benefits, and terms and conditions as before. This means policy holders can expect the same service and protection they're used to.

As part of the bolttech brand, the company aims to enhance its technology capabilities and expand its reach in the Hong Kong market.

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LexisNexis has rolled out an AI-driven property survey tool for insurers, which can give businesses an edge in the industry.

This tool is designed to provide leading industry insights, likely making it a valuable asset for insurers looking to improve their operations.

By leveraging AI technology, the tool can help insurers make more informed decisions and stay ahead of the competition.

The AI-driven property survey tool is a significant development in the insurance industry, and it's likely to have a major impact on the way insurers operate.

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FWD Insurance Services is known for its user-friendly website, making it easy to submit claims online. The travel claim submission process is straightforward, and claimants can expect to receive updates on the progress via email.

FWD's claims team is highly efficient and professional, as evident from the experience of a satisfied customer who had a pleasant interaction with Lee Su Yi. Lee Su Yi's expertise and prompt communication helped the customer navigate the claims process smoothly.

FWD is a reliable insurance company that has earned a spot in the customer's list of preferred insurance providers. The customer plans to purchase travel insurance from FWD for all future trips, a testament to the company's excellent service.

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FWD's customer service is top-notch. They have a dedicated team that goes above and beyond to resolve issues promptly and reliably.

You can trust FWD anytime for great service, as evidenced by a customer who received help from Miss Dawn Low from the Customer Engagement Team.

Their team strives towards service excellence, and compliments from customers like this one are truly motivating.

If you encounter any technical issues, don't worry, FWD's team is there to help you resolve them quickly.

The customer mentioned that they were unable to use a special travel promo code due to a technical issue, but Miss Low helped them resolve the issue within a week.

FWD appreciates customer feedback and takes the time to respond to it, as seen in their response to this customer's 5-star rating.

Their response shows that they value customer satisfaction and are committed to providing excellent service.

Fwd General Insurance has a comprehensive policy that covers natural disasters such as floods, landslides, and earthquakes.

Their policy also includes a specific clause for cyber attacks, which is a growing concern for businesses and individuals alike.

Fwd General Insurance offers a 24-hour claims service, allowing customers to report incidents and get assistance at any time.

Their policy also covers business interruption, which means that if a business is forced to close due to an insured event, Fwd General Insurance will help cover lost revenue.

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The policy has a maximum payout limit, which is $1 million for most events, providing a high level of protection for policyholders.

Fwd General Insurance has a team of experienced claims assessors who work to settle claims quickly and fairly.

Their policy also includes a provision for property damage, which covers the cost of repairing or replacing damaged property.

The policy has a range of deductible options, allowing customers to choose the level of excess that suits their needs.

Fwd General Insurance has a strong reputation for providing excellent customer service and support.

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FWD's travel insurance can be a bit tricky to navigate, as one customer found out when they needed medical coverage for ski/snow sports.

Their policy documents didn't mention extreme sports, so they had to call the helpline to get clarification.

FWD's emergency team is very efficient and helpful, as one customer's aunt can attest after a bad fall in Japan.

The emergency hotline is always manned, so you can reach someone in time of emergency.

FWD's claim process is also very fast, with review and payment happening quickly.

FWD is a trustworthy insurer that serves its customers with utmost priority, as evident from their response to a customer's glowing review.

They appreciate feedback and are happy to assist with any questions or concerns you may have.

FWD's customer engagement team is always available to help, making them a great choice for your travel insurance needs.