
Future Generali India Insurance offers a wide range of plans to cater to different needs and goals. Their plans are designed to provide financial security and peace of mind to policyholders.
One of the key benefits of Future Generali India Insurance is its flexibility in premium payment options. Policyholders can choose from various premium payment frequencies, including monthly, quarterly, and annually.
Future Generali India Insurance has a strong network of over 150 branches and 15,000 agents across the country, making it easily accessible to customers. This widespread presence ensures that customers can get assistance and support whenever they need it.
The company's customer-centric approach is reflected in its high claim settlement ratio, which is a testament to its commitment to policyholders. Future Generali India Insurance has a dedicated team that works tirelessly to ensure that claims are settled quickly and efficiently.
Insurance Products
Future Generali India Insurance offers a diverse range of insurance products to cater to various needs.

The company provides personal, commercial, and social/rural insurance, making it a one-stop-shop for all insurance requirements.
In March 2022, it launched health insurance for pet dogs, called FG Dog Health Cover, which includes coverage for death and funeral, terminal illness, surgery, and treatment, as well as pre-hospitalization and post-hospitalization expenses.
FG Dog Health Cover offers comprehensive protection for pet dogs, giving their owners peace of mind.
The company also launched FG Health Absolute, a health insurance product, in September 2022, which includes value-added services like tele counseling and vouchers for wellness centers.
FG Health Absolute provides a holistic approach to health insurance, focusing not just on medical expenses but also on overall well-being.
Health Insurance Plans
Future Generali India Insurance offers a range of health insurance plans that cater to different needs and budgets.
Their health insurance plans provide coverage for hospitalization expenses, including room rent, doctor's fees, and medication costs.
With a wide range of options available, you can choose a plan that suits your individual or family needs.
The company's health insurance plans also offer additional benefits such as maternity coverage, organ transplant coverage, and critical illness coverage.
Add-On Covers

Add-On Covers can be a game-changer for your car insurance policy.
The Future Generali India car insurance provides nine add-ons which can be opted by the policyholder while buying the car policy at a nominal premium cost.
These add-ons can provide additional protection and benefits to your car insurance policy, and can be customized to fit your needs.
For instance, the Zero Depreciation Cover provides coverage for the entire value of repairs without any deduction for depreciation, in case of any damage to the vehicle.
This means that even if your car is old or partially depreciated, you'll get the full claim value, which can be a huge relief.
The Tyre Protection Cover is another useful add-on that covers tyre bursts, bulges, puncture, cuts, accidental damage and more.
This can be especially helpful if you drive a lot or live in an area with rough roads.
The Engine Protection Cover offers protection against any damage of the engine arising due to any sort of oil leakage, natural calamities or mechanical issues.

This can be a lifesaver if you're on a long road trip and your engine suddenly breaks down.
The Key Protect Cover covers the expenses related to the repair or replacement of car keys or lock set in case of the theft or loss of keys.
This can be a huge hassle to deal with, so it's good to have this coverage.
The NCB Retention Cover retains the no-claim bonus even if you make a claim during the last policy tenure.
This can be a great way to save money on your premiums in the long run.
The Return to Invoice provides the benefit of receiving back the amount of your car's invoice value, which includes the cost of registering a new vehicle and its road tax.
This can be a big help if your car is totaled in an accident.
The Daily Allowance pays you on a per day basis for conveyance, when your car is in any of the network garages for repairs.
This can be a nice perk if you need to get around while your car is being fixed.
The Legal Liabilities cover provides coverage for legal liabilities related to the hired driver or for any named and unnamed co-passenger in the car.
This can be an important coverage to have, especially if you drive for work or have passengers in your car.
Health Suraksha Individual Plan

The Health Suraksha Individual Plan is a great option for those looking for a comprehensive health insurance plan. This plan offers coverage for individuals, with a minimum entry age of 90 days and a maximum entry age of 70 years.
The plan offers a range of sum assured options, from Rs. 50,000 to Rs. 10 lakhs, depending on the age of the insured person. For example, individuals up to 55 years of age can opt for a sum assured of up to Rs. 10 lakhs.
One of the benefits of this plan is the free look period, which allows policyholders to cancel their policy within 15 days of receipt and receive a refund of the premium paid. Additionally, the plan offers a 10% bonus for every claim-free year, up to a maximum of 50%.
To be eligible for this plan, individuals must undergo a medical screening, which is mandatory for proposers above 45 years of age. However, if the proposer is subsequently accepted as a client, 50% of the screening expenses will be reimbursed.

Here are the premium ranges for the different plans:
The plan also offers tax benefits under Section 80D of the IT Act, making it a great option for those looking to save on taxes. Overall, the Health Suraksha Individual Plan is a great option for individuals looking for a comprehensive health insurance plan with a range of benefits and features.
Health Suraksha Family Plan
The Health Suraksha Family Plan is a comprehensive insurance policy that covers you and your family's medical expenses. It's available to individuals between 90 days and 70 years of age, with no maximum renewal age.
This plan offers a range of benefits, including a free look period of 15 days from policy receipt, during which you can cancel the policy with a refund of premium paid. You'll also receive a cumulative bonus of 10% for every claim-free year, up to 50%.
The policy period is 1 year, and premiums are payable annually. You can opt for a Platinum Plan, which includes hospital cash benefits, or stick with the standard plan. Pre-hospitalisation expenses are covered up to 60 days, and post-hospitalisation expenses are covered up to 90 days.

Day care treatment is covered for 130 procedures, and you'll also receive ambulance charges up to Rs.1,500. Additionally, you can opt for an additional cover for accidental hospitalization, up to 25% of the sum assured or Rs.1 lakh, whichever is lower.
Here's a summary of the key features:
You can also opt for patient care expenses, up to Rs.350 per day, for insured members above 60 years of age, and up to Rs.500 per day for the person accompanying the insured member.
Criticare Critical Illness Plan
The Future Generali Criticare Critical Illness Plan is a comprehensive health insurance plan that offers financial protection against critical illnesses. You can purchase this plan if you're between 6 and 65 years old.
The plan provides a sum assured ranging from Rs.1 lakh to Rs.50 lakhs, depending on your age and the chosen sum assured. For example, if you're under 45, the maximum sum assured is Rs.50 lakhs, but if you're above 45, it's capped at Rs.20 lakhs.

One of the benefits of this plan is medical screening reimbursement, which covers up to 50% of the costs when you're accepted as a customer. Additionally, the plan offers premium discounts for family floater policies, ranging from 5% to 50% depending on the age of the insured members.
You can renew this plan up to any age, and it's renewable as long as you're not making claims for the specified illnesses. The plan also allows you to port your policy to another insurer.
Here are the 12 critical illnesses covered under this plan, provided you live for 28 days post-diagnosis or relevant surgical procedure:
- Cancer (depending on severity)
- Dialysis for Kidney Failure
- Primary Pulmonary Arterial Hypertension
- Liver Failure
- Multiple Sclerosis
- Bone Marrow/Major Organ Transplant
- Open Chest Coronary Artery Bypass Graft
- Aorta Graft Surgery
- Stroke with permanent effects
- First Heart Attack (depending on severity)
- Coma (depending on severity)
- Total Blindness
However, there are some exclusions to be aware of, including pre-existing conditions, unrecognised medical procedures, congenital ailments, and certain injuries or illnesses.
Benefits of Xpress Plans
You can get your car repaired quickly and at a relatively low cost with Future Xpress and Xpress+, two optional services offered by Future Generali India Insurance.

These services ensure that your vehicle gets priority repairs, which can save you time and money.
A personalized service engineer is assigned to you, making the process more efficient.
Easy document verification is another benefit, making it simpler to get your car back on the road.
Speedy claim settlement is also a major advantage, allowing you to get back to your daily routine quickly.
Here are the key benefits of Xpress Plans:
- The insured vehicles get on-priority repairs at comparatively low cost.
- Personalized service engineer.
- Easy document verification.
- Speedy and instant claim settlement service.
- Option to repair a car at the choice of the insured.
Policy Management
Future Generali India Insurance has taken a significant step in enhancing customer convenience with their policy delivery system via WhatsApp. This instant messaging service allows customers to receive their policy documents directly on their phones.
Neil Gardner, Chief Customer Officer, Asia, emphasizes the importance of this initiative, highlighting its potential to deliver a better service to customers. FGII customers can now use WhatsApp to register claims and upload videos of vehicles damaged in accidents.
Customers will receive an instant confirmation message on WhatsApp when they purchase or review their policy. This feature is a testament to the company's commitment to technology-driven efficient customer service.
The use of WhatsApp for policy delivery has the potential to reshape the insurance industry with increased customer engagement. FGII has already rolled out delivery of policies through WhatsApp, with over 5200 policies delivered as part of the pilot run starting on June 15, 2018.
Claims and Benefits

Future Generali India Insurance offers two types of health insurance claims: cashless and reimbursement.
The cashless claim process is straightforward – just visit a network hospital, display your FGH health card, and the hospital will send a pre-authorisation request form to the insurer. Upon approval, the hospital will provide cashless treatment.
However, if your claim is rejected, you'll need to pay the medical bills upfront and submit a reimbursement claim form to the insurer.
The reimbursement claim process involves paying the medical bills upfront and submitting a duly-filled claim form along with original medical documents to the insurer within 15-30 days of hospital discharge.
Here are the key details of the reimbursement claim process:
Future Generali Health Insurance's Incurred Claims Ratio for the year 2017-18 was 87.42%, indicating that they paid out 87.42% of the net earned premium in claims.
Corporate Social Responsibility
Future Generali India Insurance has shown its commitment to Corporate Social Responsibility through various initiatives. One notable example is The Human Safety Net (THSN), a global CSR initiative they adopted in 2018.
This initiative targets key social issues affecting communities, and the company has collaborated with United Way Mumbai to support children from disadvantaged communities.
In addition, Future Generali India Insurance donated 8,500 masks to the BMC, with a message on mental health awareness.
Awards and Recognition

Future Generali India Insurance has made a name for itself in the industry through various awards and recognition. The company received the Golden Peacock Award for Excellence in Corporate Governance in 2022.
It's impressive to see a company of its caliber being recognized for its efforts in corporate governance. The Golden Peacock Award is a prestigious honor that acknowledges the company's commitment to ethical practices.
In 2021, Future Generali India Insurance was awarded the BFSI Silver Medal at the ET Brand Disruption Awards by The Economic Times. This award is a testament to the company's innovative approach to the financial services industry.
The company has also been recognized for its branding efforts, taking home multiple awards at the e4m Health Marcom Awards 2022. It received 3 Gold, 2 Silver, and 2 Bronze awards, solidifying its position as a top brand in the industry.
Here are some of the notable awards received by Future Generali India Insurance:
- Golden Peacock Award for Excellence in Corporate Governance (2022)
- BFSI Silver Medal at the ET Brand Disruption Awards (2021)
- 3 Gold, 2 Silver, and 2 Bronze awards at the e4m Health Marcom Awards 2022
- Platinum award at the Marcom Awards 2022 for its 2022 annual report
- Gold award at the 2022 Spotlight Awards Global Communications Competition by LACP
Policy Delivery and System

Future Generali India Insurance has taken a significant step in enhancing customer convenience by launching a WhatsApp policy delivery system. This innovative approach allows customers to receive their policy documents instantly through the popular messaging service.
FGII customers can now use WhatsApp to register claims and upload videos of damaged vehicles, making the process even more efficient. They will also receive an instant confirmation message on WhatsApp when they purchase or review their policy.
The company has successfully delivered over 5200 policies via WhatsApp as part of its pilot run, which started on June 15, 2018. This demonstrates the effectiveness of the new system in reaching a wide audience.
What Is Not Included
So, what's not included in your Future Generali Car Insurance policy? Let's take a look.
Any claims due to incidents or accidents when the insured was intoxicated are not covered.
You might think this is a no-brainer, but it's worth mentioning. If you're driving under the influence, you're not protected.

No coverage is provided for the regular wear and tear because of aging and usage of a car.
This makes sense, as a car's value decreases over time due to normal wear and tear.
If any accident happens outside the geographical area, you're not covered.
This means you need to be careful where you drive, especially if you're venturing out of your usual area.
Claims due to war or nuclear risk are also not covered.
These are extreme and unpredictable events, and insurance companies generally don't cover them.
Here are some specific exclusions in a list format:
- Incidents or accidents when the insured was intoxicated.
- Loss or damages arising due to war or nuclear risk.
- Regular wear and tear because of aging and usage of a car.
- Accidents happening outside the geographical area.
Documents Required for Policy Purchase
To purchase a Future Generali car insurance policy, you'll need to gather some essential documents. A duly filled and signed insurance proposal form is the first document required.
Identity proof is also necessary, and you can use a PAN card, Aadhar card, or passport to satisfy this requirement. I've found that having multiple forms of identification is always a good idea, just in case.

Address proof is another important document, which can be provided through an electricity bill, ration card, or Aadhar card. Make sure the address on the document matches the address where you'll be storing the vehicle.
A recent passport-sized photograph is also required. This is a standard requirement for most insurance policies.
In addition to these documents, you'll also need to provide a copy of your driving license and a copy of the vehicle's registration certificate or RC. The pollution certificate is also a necessary document.
Here's a summary of the documents you'll need to purchase a Future Generali car insurance policy:
- Duly filled and signed insurance proposal form.
- Identity proof (PAN card, Aadhar card, or passport).
- Address proof (electricity bill, ration card, or Aadhar card).
- Recent passport-sized photograph.
- Copy of driving license.
- Copy of registration certificate or RC of the vehicle.
- Pollution certificate.
WhatsApp Policy Delivery System
Future Generali India Insurance has launched a WhatsApp policy delivery system, making it the first insurance company in India to do so.
This innovative system allows customers to receive their policy documents instantly via WhatsApp, enhancing their overall experience.
FGII customers can now use WhatsApp to register claims and upload videos of vehicles damaged in accidents.

The company has already rolled out the delivery of policies through WhatsApp and has delivered over 5200 policies via the messaging app as part of a pilot run.
The use of WhatsApp has become a preferred mode of communication, with wide acceptability across various age groups and locations.
FGII's Chief Customer Officer, Neil Gardner, believes that this initiative will enhance the experience for customers and provide them with ease of access to their policy documents.
K.G Krishnamoorthy Rao, MD and CEO of FGII, says that WhatsApp's convenience and instant access make it an ideal platform for policy delivery.
Frequently Asked Questions
Who owns Future Generali?
Future Generali is owned by the Generali Group, a 190-year-old global insurance business with a 74% majority stake, and the Future Group. This joint venture brings together two prominent players in the insurance industry.
What is the claim settlement ratio of future generali insurance?
Future Generali India Insurance Company has a claim settlement ratio of 80.5% for FY 2021-2022, indicating a high success rate in settling claims. This ratio is a key indicator of the company's ability to process and settle claims efficiently.
Who is buying Future Generali?
The Central Bank of India has been given approval by the Competition Commission of India (CCI) to acquire stakes in Future Generali.
Sources
- https://en.wikipedia.org/wiki/Future_Generali_India_Insurance
- https://www.greatplacetowork.in/great/company/future-generali-india-insurance-company-ltd
- https://www.forbes.com/advisor/in/car-insurance/future-generali-car-insurance-review/
- https://www.bankbazaar.com/insurance/future-generali-health-insurance.html
- https://www.generali.com/asia/media/press-releases/2018/Future-Generali-India-Insurance-launches-WhatsApp-policy-delivery-system
- https://www.indiabonds.com/bond-directory/INE039S08041-future-generali-india-insurance-company-limited/
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