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The Fair Credit Reporting Act (FCRA) is a consumer protection law that regulates the collection, use, and disclosure of consumer credit information by credit reporting agencies. The FCRA aims to ensure that credit reports are accurate and fair.
Under the FCRA, credit reporting agencies must maintain reasonable procedures to ensure the accuracy of the information in their files. This includes ensuring that the information is up-to-date and complete.
Consumers have the right to dispute errors on their credit reports, and credit reporting agencies must investigate disputes promptly and fairly. If a dispute is found to be valid, the credit reporting agency must correct the error.
The FCRA also requires credit reporting agencies to provide consumers with a copy of their credit report, free of charge, once a year.
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FCRA Requirements
The Fair Credit Reporting Act (FCRA) sets clear requirements for credit reporting agencies, furnishers, and businesses that use credit reports to make decisions. Credit reporting agencies, such as Equifax, Experian, and TransUnion, must maintain reasonable procedures to ensure the accuracy of the information in your credit report.
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Credit furnishers, which include banks, mortgage lenders, and credit card companies, cannot provide inaccurate information and must update and correct inaccurate information promptly. They must also have a procedure to respond to notices from the credit bureaus about identity theft and inform consumers about negative information within 30 days.
Businesses that use credit reports, such as lenders and employers, must get your permission to access your credit report and inform you in writing if you've been denied. They must also explain why you were denied and identify the credit bureau that supplied the report.
Here are some key requirements for credit furnishers:
- Cannot provide inaccurate information
- Must update and correct inaccurate information promptly
- Must have a procedure to respond to notices from the credit bureaus about identity theft
- Must tell you about negative information within 30 days
- Must inform the credit bureaus if you close an account voluntarily
FCRA Requirements for Agencies
The FCRA requires consumer reporting agencies (CRAs) to maintain reasonable procedures to ensure the maximum possible accuracy of the information contained within a consumer's report.
CRAs must also provide a consumer with information about them in the agency's files and take steps to verify the accuracy of information disputed by a consumer. This is a crucial step in preventing errors on credit reports.
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If negative information is removed as a result of a consumer's dispute, it may not be reinserted without notifying the consumer in writing within five days. This ensures that consumers are aware of any changes to their report.
Negative information can be removed seven years after the date of first delinquency, except for bankruptcies (10 years) and tax liens (seven years from the time they are paid). This is a standard practice for CRAs to follow.
The three big CRAs – Experian, TransUnion, and Equifax – use a system called E-Oscar to handle consumer disputes. This system helps to streamline the process and ensure that disputes are handled efficiently.
Here's a list of some of the requirements for CRAs:
- CRAs must maintain reasonable procedures to ensure accuracy of consumer reports.
- CRAs must provide consumers with information about them in the agency's files.
- CRAs must verify the accuracy of disputed information.
- CRAs cannot reinsert removed negative information without notifying the consumer.
- CRAs must remove negative information after a certain period (7 years for most items, 10 years for bankruptcies, and 7 years for tax liens after payment).
Nationwide specialty consumer reporting agencies, such as Telecheck and ChoicePoint, are also required to provide annual disclosures of their report files to consumers who request them.
FCRA Requirements for Furnishers
As a furnisher of information, you have a critical role to play in ensuring the accuracy of credit reports. You cannot provide inaccurate information to credit bureaus.
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Under the FCRA, you must update and correct inaccurate information promptly. This is a crucial responsibility, as inaccurate information can harm a consumer's credit score and reputation. You must have a procedure to respond to notices from the credit bureaus about identity theft.
You are also required to inform consumers about negative information within 30 days. This is a key aspect of the FCRA, as it gives consumers the opportunity to dispute any errors on their credit report.
Here are the key requirements for furnishers under the FCRA:
- Provide complete and accurate information to the credit reporting agencies;
- Investigate consumer disputes received from credit reporting agencies;
- Correct, delete, or verify information within 30 days of receipt of a dispute;
- Inform consumers about negative information which is in the process of or has already been placed on a consumer's credit report within one month.
By following these requirements, you can help ensure that credit reports are accurate and fair. This not only benefits consumers, but also helps to maintain the integrity of the credit reporting system.
View Federal Statutes
The FCRA requires credit reporting agencies to maintain reasonable procedures to ensure the accuracy of the information in your credit report. They must also provide you with information about yourself in their files and take steps to verify the accuracy of information you dispute.
You're entitled to at least one free credit report every 12 months from each of the three major credit bureaus. You can request your reports at the official government-authorized website, AnnualCreditReport.com.
CRAs have specific responsibilities under the FCRA. Here are some of their key obligations:
- CRAs must maintain reasonable procedures to ensure the maximum possible accuracy of the information contained within a consumer's report;
- Provide a consumer with information about him or her in the agency's files and take steps to verify the accuracy of information disputed by a consumer;
- If negative information is removed as a result of a consumer's dispute, it may not be reinserted without notifying the consumer in writing within five days; and,
- Remove negative information seven years after the date of first delinquency (except for bankruptcies (10 years) and tax liens (seven years from the time they are paid).
Reports
A consumer report, also known as a credit report, is a document that contains information about your credit and bill repayment history.
This report includes details such as how often you make payments on time, how much credit you have, and whether a debt or bill collector is collecting on money you owe.
In fact, credit reports can even contain rental repayment information if you're a property renter, and public records like liens, judgments, and bankruptcies.
Up to 23% of consumers have identified inaccurate information in their credit reports, according to a 2015 study by the Federal Trade Commission.
Under the Fair and Accurate Credit Transactions Act (FACTA), you're entitled to a free copy of your consumer report from each credit reporting agency once a year.
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You can request this free report by phone, mail, or through the government-authorized website AnnualCreditReport.com.
Users of credit reports, such as lenders and employers, have specific responsibilities under the FCRA, including notifying you when an adverse action is taken based on the report.
They must also identify the company that provided the report, so you can verify or contest its accuracy.
If you notice errors on your report, the credit bureaus must fix or delete them within 30 days of your dispute.
In some cases, they have 45 days to respond if you provide additional information after filing your initial dispute.
The FCRA also requires credit bureaus to delete outdated negative information that's more than seven to 10 years old, depending on the type of information.
Here are some key responsibilities of credit bureaus under the FCRA:
- Provide you with a copy of your credit score upon request (with a possible cost)
- Limit access to your report only to businesses with permission to view it
- Provide you with the chance to opt-out of pre-screened credit offers
- Never give your credit report to businesses or employers without your consent
Civil Liability and Enforcement
Civil liability for violating the Fair Credit Reporting Act (FCRA) can be severe. Consumers who have their rights violated can recover actual or statutory damages, attorney's fees, court costs, and even punitive damages if the violation was willful.
The threat of punitive damages is a significant deterrent for the reporting industry, as it can lead to substantial financial losses. If a consumer's rights are violated, they can recover actual or statutory damages, attorney's fees, court costs, and even punitive damages if the violation was willful.
The statute of limitations requires consumers to file suit within two years after the violation is discovered or five years after the violation occurred, whichever is earlier. Consumer attorneys often take these cases on a contingency fee basis because the statute allows a consumer to recover attorney's fees from the offending party.
Here's a breakdown of the parties liable for civil liability:
- Consumer reporting agencies;
- Users of consumer reports; and,
- Furnishers of consumer information.
The Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) share primary enforcement authority with respect to CRAs, furnishers, and users of consumer reports. States also have the ability to enforce the FCRA, with some having stronger consumer protections.
Individuals can sue for damages under the FCRA if they are harmed due to a company's willful or negligent violation, or if a company obtains a consumer report under false pretenses or without a permissible purpose.
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Frequently Asked Questions
What is the new FCRA law for 2024?
As of January 1, 2024, the maximum charge for a consumer's Fair Credit Reporting Act (FCRA) file disclosure increases to $15.50. This change is outlined in the 88 Fed regulation.
Sources
- https://en.wikipedia.org/wiki/Fair_Credit_Reporting_Act
- https://privacyrights.org/resources/fair-credit-reporting-act
- https://www.consumerslaw.com/blog/what-is-the-fair-credit-reporting-act/
- https://bja.ojp.gov/program/it/privacy-civil-liberties/authorities/statutes/2349
- https://www.investopedia.com/terms/f/fair-credit-reporting-act-fcra.asp
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