
Etiqa has a strong presence in the insurance industry, with a wide range of products and services offered to customers.
The company's financial growth is driven by its commitment to innovation and customer-centricity, with a focus on providing tailored solutions to meet the evolving needs of its customers.
Etiqa's financial performance is impressive, with a significant increase in revenue and profitability over the years.
This growth is attributed to the company's ability to adapt to changing market trends and customer preferences, and its commitment to delivering high-quality products and services.
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What is Etiqa
Etiqa is an all-in-one app created by Etiqa Insurance and Takaful for customers to manage their policies.
The app allows users to view and manage all their policies in one place, making it easy to keep track of their policies from their mobile device.
Etiqa+ provides medical assistance, including locating the nearest medical panel providers and submitting medical claims.
Users can also request and track the status of guarantee letters, both locally and overseas, through the app.
The app offers 24/7 Auto Assist care, which includes towing assistance and finding the nearest workshop to the user.
Etiqa+ also offers a cash rebate program called Drive Less Save More, which can earn users up to 30% cash rebates.
To get started with Etiqa+, users simply need to download the app and sign up for an account by following the steps provided.
Financial Services
Etiqa offers financial services through its insurance and takaful products.
Etiqa Insurance and Takaful is a reliable option for those seeking financial security.
By choosing Etiqa, individuals can have peace of mind knowing they have a partner that provides comprehensive coverage.
Ratings and Reviews
Etiqa insurance stands out for its exceptional service, as evident in the testimonial from a satisfied customer who praised the team's efficiency and support during the claim process.
The customer's experience was made easier to manage due to the team's supportive and efficient handling of their claim.
Aiden Lee, the agent, played a crucial role in resolving the claim swiftly and hassle-free, further reinforcing the customer's confidence in choosing Etiqa for their insurance needs.
The customer's gratitude towards Aiden Lee and the Etiqa team is a testament to the quality of service they provide.
Financial Services
Financial services are a crucial part of our lives, providing us with protection and security in times of need. Etiqa Insurance and Takaful is a great example of a company that offers financial services.
Etiqa Insurance and Takaful has an external link that can be accessed for more information. This link provides valuable insights into their services and how they can benefit you.
Financial services can be overwhelming, but having the right information can make all the difference.
DLSM Add-on
The "Drive Less, Save More" (DLSM) Add-on is a game-changer for car owners. It offers cash rebates of up to 30% of your basic premium when you're a Comprehensive plan customer.
To enjoy this benefit, you'll need to upload an image of your car odometer reading and car number plate via the Tiq by Etiqa App. This must be done at least 10 days apart to track your progress.
Your rebates will be calculated using Artificial Intelligence technology through the app, and it's a completely safe and convenient way to insure your car while making savings.
The app will credit your cash rebates to your TiqConnect eWallet within 3 working days, or you can opt for direct bank transfer or PayNow if you prefer.
Here's a breakdown of the DLSM Add-on tiers and their corresponding annual rebates:
By participating in the DLSM Add-on, you can enjoy significant savings on your car insurance premiums.
Why Choose Motor Insurance
Choosing motor insurance can provide financial protection against costly repairs or replacement of your vehicle in the event of an accident or theft.
Having motor insurance can give you peace of mind while driving, knowing that you're covered in case of an unexpected event.
According to the article, 70% of drivers in the UK have motor insurance, making it a common and essential financial service.
Motor insurance can also help you recover the value of your vehicle if it's stolen or damaged beyond repair, with some policies offering up to £50,000 in compensation.
By choosing motor insurance, you can avoid the financial burden of unexpected car repairs or replacement, which can be a significant cost, especially if you're not prepared.
In fact, a study found that the average cost of repairing a car after an accident is £1,500, a expense that motor insurance can help cover.
30-Minute Claims Approval
At Etiqa insurance, they're committed to making your life easier, especially when it comes to claims. Their award-winning claims team has streamlined the process to get you back on the road as quickly as possible.
Their 30-minute claims approval process is a game-changer. With a team that's incredibly supportive and efficient, you can resolve your claim swiftly and without any hassle.
One of the key benefits of Etiqa's claims process is the reduced waiting time. You can get back to your daily routine in no time.
Here's a step-by-step guide to their claims process:
- Make sure to take note of the name, NRIC/FIN, telephone number, address, motor insurer, and vehicle number of all parties involved.
- Take photos of the damaged vehicle and the accident scene.
- Call the nearest Approved Reporting Centre for tow truck service and further assistance.
This process is designed to be quick and easy, with a focus on getting you the support you need when you need it most.
Focus on Organic Growth in Malaysia
In the financial services industry, driving organic growth is a key focus for many companies. Organic growth refers to increasing revenue without acquiring other companies. This approach is preferred by Kamaludin, who notes that the group's primary focus is on organic growth in Malaysia.
The industry has seen consolidation in the past, with the number of general insurance companies reducing from 50 to 23 and life insurance companies from 20 to 17 between 1990 and 2000. Despite this, there are still opportunities for growth through organic means.
Kamaludin highlights the importance of considering the size of a potential acquisition, with a general insurance business recording organic revenue growth of 15% to 18% a year. He also notes that contracts in the general insurance business are often yearly, making it difficult to guarantee customer loyalty after a merger.
On the life insurance side, contracts are long-term in nature, making acquisitions more viable. However, there are only 17 life insurance and family takaful players in Malaysia, with a significant revenue disparity between the largest and smallest players.
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Motor Insurance
Etiqa's motor insurance offers a range of benefits, including a 24/7 claims hotline and a team of experienced claims handlers who can assist with the entire claims process.
You can choose from a variety of coverage options, including comprehensive, third-party, and third-party fire and theft policies.
In the event of a claim, Etiqa's motor insurance policyholders can expect a fast and efficient claims process, with many claims settled within 24 hours.
Etiqa's motor insurance also offers a range of add-ons, including windscreen cover and breakdown assistance.
With Etiqa's motor insurance, you can enjoy peace of mind on the road, knowing that you're protected against unexpected events.
Etiqa's motor insurance is designed to provide flexibility, allowing you to choose the level of coverage that suits your needs and budget.
Etiqa's motor insurance policyholders can also enjoy a range of discounts, including multi-car and loyalty discounts.
Car Insurance
Etiqa's car insurance options are designed to provide comprehensive coverage for drivers.
Their car insurance plans offer a wide range of benefits, including coverage for accidental damage, theft, and third-party liabilities.
One notable feature is their 24/7 claims assistance, which ensures that customers receive prompt support in the event of an accident.
Etiqa's car insurance also offers a range of add-ons, including windscreen cover and roadside assistance.
Company Goals and Aspirations
Etiqa wants to become an Asean leader in insurance, but it's not rushing into mergers and acquisitions to achieve this goal.
The company has a clear strategy for growth, aiming to emulate its Malaysian general and life insurance capabilities in other countries where it operates. It has licenses to operate both life and general insurance in Singapore, Cambodia, and the Philippines.
Etiqa is taking its time to ensure a good local partner in Indonesia, where it currently only offers general insurance. It's a deliberate approach, as the company wants to build a strong foundation in each market.
In Cambodia, Etiqa is growing rapidly despite the small population, as it's a new market for the company. It's a greenfield opportunity that will likely pay dividends in the long run.
The company's goal is to prove itself as a true Asean player by performing well in all its markets, not just relying on its strong Malaysian market.
Frequently Asked Questions
Who owns Etiqa insurance?
Etiqa is owned by Maybank Ageas Holdings Berhad, a joint venture company that brings together local expertise and international insurance knowledge. This partnership enables Etiqa to offer a unique blend of local market understanding and global insurance expertise.
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