Erie Insurance Claims Adjuster Career Paths and Process Explained

As an Erie Insurance claims adjuster, you'll have a variety of career paths to choose from, including field adjuster, desk adjuster, and catastrophe adjuster.

Field adjusters work directly with policyholders to assess damages and determine the extent of the loss. They often work in the field, visiting damaged properties and gathering information.

Desk adjusters, on the other hand, work behind the scenes, reviewing claims data and making decisions on claim payouts. They may also communicate with policyholders and other stakeholders to resolve claim issues.

To become an Erie Insurance claims adjuster, you'll typically need to have a high school diploma or equivalent, and some experience in the insurance industry may be helpful.

As a claims adjuster at Erie Insurance, you'll have a wide range of career opportunities available to you. Almost 40 percent of our total workforce is in claims careers, so you'll be part of a large and dedicated team.

You'll find a rewarding career in claims, as you'll be working with customers after an accident occurs and guiding them through the claims process. This can be a very fulfilling experience, as you'll be helping people during a difficult time.

Each day will be different, with new claims to file and customers to call. You'll continuously learn and grow, as each state has different insurance regulations and unique claims that come in. This variety can be a challenge, but it also offers many opportunities for professional growth.

You can grow and advance your career in various ways, such as venturing into different subsets of the job, like property damage or injury claims, or exploring management opportunities. With so many different claims that can be submitted, there's always room for advancement.

Our benefits package is also a major perk of working in claims. In 2022, our health insurance plan paid up to 97% of your monthly medical and prescription premium, and we also offer a pension and 401(k) plan.

Filing a claim with Erie Insurance is a straightforward process. You can start by calling them at 540.334.4225, and their team will walk you through the process and answer any questions you might have.

If you've been in a car accident, your home has been damaged, or you have a business insurance claim, the first step is always the same: call Erie Insurance. They'll review your policy and advise you on your coverage and what to expect.

Once your claim is filed, a claims adjuster will contact you to review the details of your claim and your coverage. They'll also review your repair options or ask you to submit necessary documents. The timeframe for resolving your claim will depend on the nature of the claim, but most claims have speedy resolutions.

Here are the steps to file a claim with Erie Insurance:

Keep in mind that the processing time will vary depending on the type of claim, but Erie Insurance aims to settle your claim as quickly as possible.

Adjusters play a crucial role in the claims process, helping to determine who's at fault and what the insurance company will pay. They inspect property damage, investigate medical bills and bodily injury, and interview witnesses.

Most claims have speedy resolutions, but the timeframe will depend on the nature of the claim. For example, a minor fender bender will generally be processed faster than a claim involving multiple cars, property damage and injuries. Homes with severe damage will require a longer claims period.

At ERIE, we have adjusters for all types of claims, including Material Damage Adjusters, Property Adjusters, Catastrophe Adjusters, Workers Compensation Adjusters, and Liability Adjusters.

Here are some examples of what each type of adjuster does:

Most adjuster positions require a high school or bachelor's degree and some related experience, and depending on the state you might need a particular license.

To start the process of filing a claim, all you need to do is call us. Our number is 540.334.4225. You can reach out to us at any time, even after standard office hours, as we have an after-hours menu that will connect you to Erie's after-hours claim service.

By calling us first, we'll be able to take a look at your policy to advise you on your coverage and what to expect. Our team will walk you through the process and answer any questions you might have.

The first step is always the same, regardless of the type of claim you're filing - whether it's for a car accident, home damage, or business insurance.

Settling a claim can be a straightforward process if you know what to expect. Most claims have speedy resolutions, but the timeframe will depend on the nature of the accident.

If you're looking for help with your claim, you could work with your favorite mechanic or one that the insurance company recommends. Ask your claims adjuster about the qualified businesses that are part of the Direct Repair program.

The Direct Repair program is a network of businesses that will estimate the damages, share their estimate with the insurance company, and then make the repairs. This can be a convenient option for customers.

To find a garage or body repair shop near you, you can use the insurance company's resources. They can provide you with a list of qualified businesses in your area.

Here are some types of claims adjusters and what they do:

The claims adjuster's role is to inspect the loss or damage, determine who's at fault, and help settle the claim. They may work remotely or travel to the scenes of claims to investigate.

Reviewing your car repair options is a crucial part of the claims process. Most claims have speedy resolutions, but the timeframe will depend on the nature of the claim.

If you have auto, business auto, or garage auto insurance policies with ERIE, you'll have several car repair options to choose from. Your claims adjuster will review the details with you.

A minor fender bender will generally be processed faster than a claim involving multiple cars, property damage, and injuries. This is because less damage is involved, making it easier to resolve.

Your claims adjuster will review your repair options with you, so be sure to ask them about the qualified businesses that are part of ERIE's Direct Repair program. This network of businesses can estimate damages, share their estimate with ERIE, and make the repairs.