
Empresa Interbancária de Serviços (SIBS) is a Portuguese interbank network that plays a vital role in the country's financial system. It was established in 1987.
SIBS is responsible for managing the country's largest interbank network, connecting over 1,000 banks and financial institutions. This enables fast and secure transactions between them.
The network's structure is designed to facilitate the exchange of financial data and transactions between its member banks. This structure is based on a decentralized architecture, allowing each bank to maintain control over its own transactions.
SIBS's importance lies in its ability to ensure the smooth operation of financial transactions in Portugal. It provides a secure and efficient way for banks to communicate and exchange information.
About EMIS
EMIS is the company behind the Rede MULTICAIXA, a system that enables interoperability between payment service providers, ensuring the clearing of transactions and liquidity is handled by the Banco Central (BNA).
The EMIS infrastructure is a shared platform that facilitates the development of payment services, taking advantage of economies of scale. It complies with the principles set by the BIS for market infrastructure, ensuring neutrality.
Silvia Nazaré da Silva Inácio Pires, the Executive Administrator of EMIS, holds a strong background in finance and management, having completed various programs and certifications, including a Programa Avançado de Gestão Bancária.
The EMIS systems, including MULTICAIXA, STC, SCC, SDD, and STI, are designed to provide a seamless payment experience, with the Banco Central playing a crucial role in ensuring the integrity of the system.
Services
The Empresa Interbancária de Serviços, S.A. (EMIS) offers a range of services that make it easy to manage your finances.
The EMIS is the company behind the Rede MULTICAIXA and the Câmara de Compensação Automatizada de Angola (CCAA), which includes the Sistema de Gestão de Cartões de pagamento (MULTICAIXA).
You can use the Sistema de Transferências a Crédito (STC) to transfer funds to other accounts.
The Sistema de Compensação de Cheques (SCC) ensures that checks are cleared and settled efficiently.
The Sistema de Débitos Directos (SDD) allows for direct debits from your account.
The Sistema de Transferências Instantâneas (STI) enables instant transfers of funds.
The EMIS also offers a platform for interoperability between financial service providers, including banks and non-bank institutions.
This shared infrastructure is essential for the development of payment services and reduces costs through economies of scale.
The EMIS infrastructure meets the principles defined by the BIS (Banco de Pagamentos Internacional) for financial market infrastructures, ensuring neutrality.
Benefits and Importance
The Sociedade Interbancária de Serviços, or SIBS, plays a fundamental role in the Portuguese financial system, providing electronic payment services and managing the national payment system.
The SIBS is responsible for facilitating and ensuring the security of electronic payments in Portugal, allowing people to buy and pay for goods and services safely and efficiently.
One of the main benefits of the SIBS is the speed and security of its services, making it possible for users to make electronic payments quickly and securely.
Qual é a Importância das Sibs?

The SIBS plays a fundamental role in the Portuguese financial system, providing electronic payment services and managing the national payment system. This makes it a crucial part of the economy.
The SIBS is responsible for facilitating and ensuring the security of electronic payments in Portugal, allowing people to buy and pay for goods and services safely and efficiently.
The SIBS offers rapid, secure, and convenient payment services, which is a significant advantage for users. This is because the system is designed to be quick and secure, making it easy to make payments.
The SIBS also develops and implements national payment systems, such as the Multibanco, Cartão de Débito, and MBnet, which enables users to make payments quickly and securely.
The SIBS provides a wide range of payment services, including payment of goods and services, taxes, and bank transfers, making it a one-stop-shop for users' payment needs.
The SIBS is the only provider of payment services in Portugal, making it a unique and essential entity in the country's financial system.
Criação de Valor
The EMIS is a shared services center that leverages the scale effect to achieve remarkable efficiency. This is evident in its ability to simplify processes and automate operations.
The EMIS is a pioneer in rethinking traditional business models and creating value through innovation and development. This is a key aspect of its success.
By simplifying payment processes and increasing automation, the EMIS has been able to reduce complexity and enhance security. This has a direct impact on the bottom line.
The EMIS is a testament to the power of shared services in driving efficiency and innovation. Its focus on scale and automation has set a new standard for the industry.
Structure and Organization
The structure and organization of Empresa Interbancária de Serviços (EMIS) is led by Berta Nadine Ribeiro Grilo, the President, who holds a Licenciatura em Direito and a Pós-Graduação em Fintech.
Isaura Eugénio Gomes Pinto Fernandes serves as the 1ª Secretária, with a strong background in law and finance, having held positions such as Directora Coordenadora Jurídica and Assessora do Conselho de Administração.
The company has a dedicated team of administrators, including Paulo Lélis de Freitas Alves, who holds a Mestrado em Gestão de Empresas and has experience as Administrador Executivo do Banco de Fomento Angola.
Estrutura Accionista
The EMIS has a unique structure when it comes to its shareholders. It has 20 commercial banks as its stakeholders.
The capital social of EMIS is AOA 4.059.714.000,00, a significant amount that reflects its financial stability.
Antónia Judite da Silva Cardoso serves as a non-executive administrator, overseeing the company's operations.
Her role is a testament to the company's commitment to good governance and transparency.
Estrutura Organizacional
Our organization is led by Berta Nadine Ribeiro Grilo, who holds a Licenciatura em Direito from the Universidade de Lisboa and a Pós-Graduação em Fintech from the Centro de Investigação de Direito Privado da Comissão do Mercado de Valores Mobiliários.
Berta Nadine Ribeiro Grilo serves as the Presidente of our organization, and Isaura Eugénio Gomes Pinto Fernandes is the 1ª Secretária, also known as the First Secretary. Isaura Eugénio Gomes Pinto Fernandes has a strong background in law and finance, having worked as a Director Coordenadora Jurídica and Assessora do Conselho de Administração at the Banco de Investimento Rural, S.A.
The Conselho de Administração, or Board of Administration, is composed of experienced professionals, including Paulo Lélis de Freitas Alves, who holds a Mestrado em Gestão de Empresas from the Universidade Aberta de Lisboa and a Licenciatura em Ciências da Educação. Paulo Lélis de Freitas Alves is also the Administrador não Executivo of our organization.
Pedro Gautier Cancela de Abreu, a Portuguese national, is an Administrador Executivo with a Licenciatura em Gestão e Sistemas de Informação from the ISGB-Portugal and a Certification in Computer Systems Security Professional CSSP from the International Association for Computer Systems Security.
Princípios do Tratamento de Dados
At Empresa Interbancária de Serviços, data protection is a top priority. The company applies several key principles to ensure the responsible handling of user data.
The principle of legal, loyalty, and transparency is applied, requiring consent for data processing with specific purposes, and users are informed beforehand with absolute transparency.
The principle of data minimization is also in place, where only the necessary data is requested for the intended purpose.
The principle of data retention limitation is observed, where data is stored for the time strictly necessary for the purpose, and users are informed about the corresponding retention period.
To ensure data security, Empresa Interbancária de Serviços takes necessary precautions to prevent unauthorized access or misuse of user data by third parties.
Here are the key principles of data treatment applied by Empresa Interbancária de Serviços:
- Princípio da legalidade, lealdade e transparência
- Princípio da minimização dos dados
- Princípio da limitação do período de conservação
- Princípio da integridade e confidencialidade
What is SIBS?
SIBS is a company responsible for developing and implementing financial services between banks in Portugal. It was founded in 1985 as a cooperative association between Portuguese banks to provide payment services to the Portuguese financial system.
The SIBS is the only provider of payment services in Portugal, managing the national payment system.
It offers electronic payment solutions and other payment technologies to help people buy and pay for goods and services.
The SIBS is also in charge of developing and implementing national payment systems, such as Multibanco, Cartão de Débito, and MBnet.
Princípios Fundamentais

Empresa Interbancária de Serviços is committed to contributing to the massification of electronic payments in Angola and improving the overall efficiency of the Angolan payment system. They aim to provide security, effectiveness, convenience, and innovation at the lowest possible cost.
Their goal is to position themselves as a leading technology operator in the national and African payment systems. They strive to be a trusted partner for their stakeholders and customers.
The company is guided by a set of fundamental principles, including integrity, ethics, cooperation with shareholders, continuous training, customer orientation, quality, security, rigor, and commitment.
They respect international best practices for risk management associated with payment systems and prioritize the security and confidentiality of user data. This is reflected in their strong authentication process, which includes multiple factors and a double-factor electronic verification.
Here are the key principles that guide Empresa Interbancária de Serviços:
- Princípio da legalidade, lealdade e transparência: They obtain user consent for data processing and inform them about the purpose and duration of data storage.
- Princípio da minimização dos dados: They collect only the necessary data for the intended purpose.
- Princípio da limitação do período de conservação: They store data for the minimum time required and regularly review and remove inactive user records.
- Princípio da integridade e confidencialidade: They take necessary precautions to ensure the security, confidentiality, and integrity of user data.
Their commitment to these principles is reflected in their leadership, including Ricardo Jorge Godinho Cortez dos Santos, who has a strong background in finance and management, and the company's Council of Fiscal, which includes experts in finance and risk management.
Sources
- https://en.wikipedia.org/wiki/Empresa_Interbanc%C3%A1ria_de_Servi%C3%A7os
- https://www.istoenoticia.info/tag/empresa-interbancaria-de-servicos/
- https://emis.ao/emis/
- https://ibsintelligence.com/ibsi-news/mastercard-emis-team-to-bolster-digital-economy-in-angola/
- https://siglas.pt/sibs-sociedade-interbancaria-de-servicos/
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