
EbankIT's cutting-edge technology enables customers to access their accounts from anywhere, at any time. With a user-friendly interface and robust security measures, customers can enjoy a seamless banking experience.
EbankIT's mobile banking app allows customers to perform various transactions, including fund transfers and bill payments, with ease. The app is available for both iOS and Android devices.
EbankIT's advanced security features, such as two-factor authentication and encryption, protect customers' sensitive information from unauthorized access. This ensures that customers' financial data remains secure and confidential.
Cybersecurity and Risk
EbankIT takes cybersecurity and risk management very seriously. They offer a range of services to help financial institutions protect themselves from cyber threats.
Their CISO Services and Security Program Management ensure that clients' security programs are up to date and effective. This includes PCI Compliance and Assessment, Third-Party Risk Assurance, and Risk & Privacy Readiness Assessment and Remediation.
Penetration Testing – Network, Wireless, Web & App, Red Teaming, Social Engineering, Secure Code Analysis & Review, and Vulnerability Assessment are all part of their cybersecurity arsenal.
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EbankIT also helps clients manage risk through their Risk Management Program, HITRUST Readiness, and HIPAA Compliance. This includes cloud security advisory, cloud security engineering, and cloud security assessment (FedRAMP/StateRAMP).
By partnering with Centrilogic, ebankIT can now provide clients with secure, cloud-based solutions. Centrilogic's Managed Security Service provides comprehensive security monitoring, including security logging, vulnerability scanning, and intrusion detection systems.
Here's a breakdown of some of the key cybersecurity services offered by ebankIT:
- PCI Compliance and Assessment
- Third-Party Risk Assurance
- Risk & Privacy Readiness Assessment and Remediation
- Penetration Testing
- Risk Management Program
- HITRUST Readiness
- HIPAA Compliance
- Cloud Security Advisory
- Cloud Security Engineering
- Cloud Security Assessment (FedRAMP/StateRAMP)
Omnichannel Digital Banking
ebankIT is an award-winning company with a leading Omnichannel Digital Banking Platform.
ebankIT's platform enables banks and credit unions to deliver humanized, personalized, and accessible digital experiences.
Its flexible and robust out-of-the-box features allow for a fast and seamless digital banking transformation.
Today, the ebankIT platform is used by a large array of financial institutions, including leading banks with more than 3 million end customers.
ebankIT's clients are looking for innovative banking solutions that deliver a superior experience for their customers and members, while being fully integrated into the core of their existing operations.
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Market Share
In the market of digital banking, players are vying for a share of the pie. According to a recent study, the global digital banking market is expected to reach $149 billion by 2025.
The market is dominated by a few key players, with the top five digital banking platforms holding a combined market share of over 70%. This is largely due to their strong brand recognition and existing customer base.
However, new entrants are making waves, with some niche players achieving significant market share in specific regions. For example, in the Middle East and Africa, a small digital bank has managed to capture over 20% of the market share.
In terms of digital channels, mobile banking is leading the way, accounting for over 60% of digital banking transactions. This is a significant shift from just a few years ago, when online banking was the primary channel.
The rise of mobile banking has also led to an increase in mobile-only banking customers, who now account for over 30% of digital banking users. This demographic is expected to continue growing in the coming years.
Unlocking Seamless Banking with an Omnichannel Solution
ebankIT is an award-winning company that offers a leading Omnichannel Digital Banking Platform. ebankIT's platform enables banks and credit unions to deliver humanized, personalized, and accessible digital experiences.
Its flexible and robust out-of-the-box features allow for a fast and seamless digital banking transformation. Today, the ebankIT platform is used by a large array of financial institutions, including leading banks with more than 3 million end customers and local credit unions with a few thousand members.
The ebankIT platform is designed to meet the needs of financial institutions looking for innovative banking solutions that deliver a superior experience for their customers and members. ebankIT's solution is fully integrated into the core of existing operations, making it a valuable asset for banks and credit unions.
With ebankIT's Omnichannel Digital Banking Platform, banks and credit unions can provide industry-leading digital experiences to their clients. The platform's adaptable architecture and core-agnostic capabilities make it an ideal solution for financial institutions looking to innovate quickly and achieve their digital transformation goals.
Here are some key benefits of ebankIT's Omnichannel Digital Banking Platform:
- Fast and seamless digital banking transformation
- Humanized, personalized, and accessible digital experiences
- Flexible and robust out-of-the-box features
- Adaptable architecture and core-agnostic capabilities
Customers
EbankIT has gained popularity worldwide, with over 25 companies using it as a banking tool by 2025. This is a significant milestone for the company.
One of the notable customers of ebankIT is Banca Transilvania, a Romanian bank with over 5,000 employees. They are using ebankIT in Cluj-Napoca, Romania.
Another customer is African Bank, a South African bank also with over 5,000 employees. They are using ebankIT in Midrand, Gauteng, South Africa.
Let's take a look at the list of ebankIT customers:
As you can see, ebankIT has a diverse customer base, with companies from various countries and regions.
Partners with Finotta for Personalized Financial Guidance
EbankIT has partnered with Finotta to deliver personalized financial guidance to customers worldwide. This partnership integrates Finotta's Personified platform with ebankIT's digital banking solution.
The Personified platform provides an automated and personalized mobile banking experience, including a financial coach, a financial health leveling system, and automated financial guidance. It's a game-changer for financial institutions looking to address customer needs and respond to them from within the digital banking platform.
Finotta's Personified platform includes a range of features such as predictive product referrals, digitized relationship building, and the ability to make internal and external transfers. This suite of solutions helps financial institutions increase user engagement and share of wallet while lowering acquisition costs.
The partnership between ebankIT and Finotta is a significant step towards elevating the financial well-being of users and underscoring innovation as the bedrock of customer loyalty. As ebankIT CEO Renato Oliveira puts it, delivering "humanized, personalized, and accessible digital experiences" is a priority for the company.
Here are some key benefits of the partnership:
- Increased user engagement and share of wallet
- Lowered acquisition costs
- Improved financial well-being of users
- Increased innovation and customer loyalty
By focusing on guiding customers through their financial journey, financial institutions can increase the amount of time users spend in the app. As Finotta founder and CEO Parker Graham puts it, "To better capitalize on existing digital banking investments and increase share of wallet all while lowering acquisition costs, banks need to shift their focus away from PFMs and instead embrace Personalized Financial Guidance."
Features and Benefits
EbankIT offers a range of innovative features that make banking easier and more personalized.
The platform includes a new tool that anticipates clients' needs, allowing banks to stay one step ahead and provide tailored services.
EbankIT provides back-office ratings of each user experience, giving banks valuable insights into how their customers interact with their services.
These ratings help banks know the best way to address each customer, ensuring that their needs are met efficiently.
EbankIT also alerts clients when a bug is solved and why it happened, keeping them informed and up-to-date on any issues.
Features
Our new system includes a tool to anticipate clients' needs, which is a game-changer for businesses looking to provide top-notch customer service.
This feature is made possible by advanced algorithms that analyze user data to identify patterns and trends. The system can even provide back-office ratings of each user experience, giving businesses a clear picture of how their customers are interacting with their products.
Additional reading: Core Banking System Project
One of the most impressive features is the use of data to determine the best way to address each customer. This means that banks and other businesses can tailor their approach to each individual, increasing the chances of a successful outcome.
Here are some of the key features of our system:
- Anticipates clients' needs
- Provides back-office ratings of each user experience
- Uses data to determine the best way to address each customer
- Alerts clients when a bug is solved and why it happened
Wise Enables Faster, Cheaper Money Transfers
Wise allows you to transfer money directly to a recipient's bank account in their local currency, eliminating the need for intermediaries and reducing transfer times.
This eliminates the need for conversions, which can result in losses of up to 5% in transfer fees.
With Wise, you can send money to over 170 countries worldwide, making it a convenient option for those with international connections.
The average transfer time is just 1-2 business days, which is significantly faster than traditional banks.
Wise's competitive exchange rates and low transfer fees mean you can send more money to your loved ones, while saving up to 8 times compared to traditional banks.
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Finovate Fall Sneak Peek
At FinovateFall, ebankIT is making a splash with their Digital Concierge, a game-changing platform that's all about putting the customer at the heart of the business. It combines financial products and 3rd party services to create personalized customer journeys that delight client needs at the swipe of a finger.
Digital Concierge has already integrated with top core banking systems, with 100+ APIs on board. This means a seamless experience for customers, with all their financial needs met in one place.
ebankIT's Digital Concierge is all about digital banking transformation, making it easier for customers to manage their finances on the go. It's a true customer ally, designed to enhance loyalty and engagement.
Here are some of the key features of Digital Concierge:
- Open Banking with 100+ APIs already integrated with top core banking systems
- Personalized customer journeys to enhance loyalty and engagement
- Digital banking transformation
With Digital Concierge, customers can expect a new and effective customer journey adjusted to their preferences, enhancing their digital experience.
Financial Services
EbankIT is a company that offers an omnichannel banking platform, which means it provides a seamless experience across different devices and channels.
The platform is designed to help financial institutions deliver humanized, personalized, and accessible digital experiences to their customers.
ebankIT has been a Finovate alum since 2015, when it won Best of Show in its debut at FinovateEurope. The company has continued to innovate, demoing its technology at FinovateEurope earlier this year.
One of the key features of ebankIT's platform is its ability to anticipate customer needs. This is achieved through a tool that helps banks and credit unions better understand their customers' behavior and preferences.
The company has also partnered with other organizations to expand its capabilities. For example, it has teamed up with Online Business Systems, a digital transformation and cybersecurity consultancy.
In addition to its platform, ebankIT has also developed a User Engagement Hub, which allows users to provide feedback on new feature releases. This hub is designed to help financial institutions gather user feedback and improve their digital banking experiences.
Here are some of the key features of ebankIT's User Engagement Hub:
- Knowledge-based with in-app interactive demos of all features
- Ability for users to vote on new feature releases
- Features available through an early adopter program
By leveraging its omnichannel banking platform and User Engagement Hub, ebankIT is helping financial institutions launch exceptional user experiences at a fast speed.
Frequently Asked Questions
Who is the CEO of ebankIT?
The CEO of ebankIT is Renato Oliveira. He leads the company as its Chief Executive Officer.
What are the big 3 core banking platforms?
The Big 3 core banking platforms are FIS, Fiserv, and Jack Henry, which serve banks and credit unions of varying sizes. Each provider caters to a specific segment of the market, from large banks to small credit unions.
Sources
- https://www.obsglobal.com/partners-and-clients/ebankit/
- https://6sense.com/tech/banking/ebankit-market-share
- https://finovate.com/category/ebankit/
- https://www.thirdstream.ca/post/thirdstream-and-ebankit-to-enrich-account-opening-and-onboarding-experiences-in-digital-banking-for
- https://www.finopotamus.com/post/ebankit-and-finotta-partner-to-provideglobal-access-to-personalized-financial-guidance
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