
E banking frauds can be a real headache, but understanding how they work is key to protecting yourself.
Phishing scams, for example, are a common tactic used by scammers to trick people into revealing sensitive information.
In 2020, a phishing scam targeted over a million people in India, resulting in massive financial losses.
To avoid falling prey to phishing scams, always verify the authenticity of emails and messages before clicking on any links or providing personal details.
Be cautious of emails that ask you to update or verify your account information, as these are often phishing attempts.
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Types of E-Banking Frauds
Digital bank account fraud is a serious concern, and it's essential to know the types of attacks that can occur. Fake accounts are a common type of fraud, where scammers create fake digital bank accounts to steal money.
Account takeovers (ATO) are another type of attack, where hackers gain unauthorized access to a customer's digital bank account. This can happen through phishing scams or weak passwords.
Money mules are also a threat, where scammers recruit individuals to transfer money from a digital bank account to their own account. Authorized and unauthorized transactions are also a concern, where scammers make transactions that are not authorized by the account holder.
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Types of E-Banking Frauds
Digital bank account fraud comes in many forms, but some of the most common types include fake accounts, where scammers create fake accounts to steal money or sensitive information.
Account takeovers (ATO) are another type of fraud, where hackers gain control of a legitimate account by guessing or cracking the password.
Money mules are individuals who unknowingly help scammers by transferring money into their own accounts, only to have it withdrawn by the scammers.
Authorized and unauthorized transactions refer to instances where someone makes a legitimate transaction, but it's not authorized, or where an unauthorized person makes a transaction using someone else's account.
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Modes of Online
Online banking has made it easier for us to manage our finances, but it's also created new opportunities for scammers to steal our money. Phishing attacks are a popular way for crooks to steal personal information by email, where a scammer will pose as a bank or other trusted entity and ask for sensitive information.
Phishing emails can be very convincing, with some scammers even using well-designed emails that look almost identical to genuine communications from banks or other companies. One telltale sign of a phishing email is if the sender used an address that slightly alters the brand name or adds to it by tacking extra language at the end of it.
Fraudsters also use the phone to scam people, a tactic known as "vishing" or "voice phishing." They might call you directly, posing as your bank or credit card company, or send you a text or email that directs you to call their number. If you get a call from a scammer, they can be very persuasive, but remember, you're in charge – you can absolutely hang up and then follow up using a phone number you trust.
Another common tactic is password spraying, where bad actors pair a large number of usernames with common passwords to gain access to accounts. This can be done using bots to act at scale, making it difficult to detect.
Here are some common modes of online banking fraud:
- Phishing attacks via email or text
- Vishing or voice phishing via phone
- Password spraying using bots to guess common passwords
- Fake accounts created using stolen information or tools to bypass ID verification
- Account takeovers using stolen login credentials
- Money muling, where unsuspecting individuals are tricked into transferring money on behalf of a scammer
These are just a few examples of the many modes of online banking fraud that exist. By being aware of these tactics and taking steps to protect yourself, you can reduce your risk of falling victim to these scams.
Bill Discounting
Bill discounting is a sophisticated scheme where criminals open a business account at a bank and get the bank to bill their clients, who are also part of the scheme.
The clients pay at first to establish a positive banking history, which is then used to trick the bank into crediting the bills to the business's account.
This scheme relies on the bank's trust in the business's history of payment, which is actually fake.
The fake business owner then drains the account, leaving the bank to lose the funds to this scheme.
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Types of E-Banking Frauds
Digital banking frauds can be categorized into four main types: fake accounts, account takeovers (ATO), money mules, and authorized and unauthorized transactions.
Fake accounts are a common type of digital bank account fraud, where scammers create fake accounts to commit financial crimes.
Account takeovers (ATO) occur when a hacker gains unauthorized access to a legitimate account, allowing them to initiate transactions and steal sensitive information.
Money mules are individuals who unknowingly or willingly assist scammers by transferring money from their own accounts to the scammer's account.
Authorized and unauthorized transactions refer to legitimate and illegitimate transactions that are made through a digital bank account.
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Authorized Transactions
Authorized transactions can be a breeding ground for e-banking frauds.
Fraudsters can siphon funds from accounts that have been taken over or convince unsuspecting victims to send money using social engineering techniques.
The Automated Clearing House (ACH) is a prime target for fraudsters, as it allows them to transfer funds using just a checking account number and routing number.
They can use ACH fraud tactics to move funds back and forth between accounts, divert legitimate payments, or steal money using stolen credentials.
Here are some common ACH fraud tactics:
- Move fraudulent funds back and forth between accounts to hide its true source
- Divert a legitimate payment and cover it up with other payments
- Use stolen credentials to steal money via ACH
- Trick an actual account holder into providing their credentials, opening the account for fraud
Catching ACH fraud requires constant monitoring to spot malicious behavior patterns, which is why machine learning is becoming a crucial tool for banks to prevent this type of fraud.
Prevention and Mitigation
Having a strong password is a first line of defense against e-banking fraud. Use a password manager to generate unique and secure passwords for each account.
In addition to prevention, banks must have a fraud mitigation plan in place, which includes notifying law enforcement and bank account holders within 36 hours of suspected or detected fraud.
This plan should also involve freezing affected accounts, initiating investigations, rebuilding trust with customers, and enhancing security measures.
Documents
Fake documents can be used as part of a new account fraud scheme, making identity theft look real by using fake IDs, email addresses, or checks.
Cybercriminals may also create fake bank statements to get approved for a loan or other type of financing, either under a stolen identity or a false identity.
To protect yourself, be cautious of suspicious documents and verify their authenticity.
In some cases, fake documents can be created to look incredibly real, making it difficult to distinguish them from genuine ones.
Check
Check fraud is a common type of bank fraud that can occur in various ways. One of the most common types is creating counterfeit checks that look real and can be used to make purchases or withdraw funds from someone else's account.
Check washing is another type of bank fraud that involves erasing ink from a stolen check, often from the mail. New payee details are then entered before the criminal goes to cash the check.
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Mobile check deposit scams are also a type of check fraud, where fraudsters give victims a fake check to deposit. The victim is then asked to return a portion of the funds before the check is flagged as fraudulent.
Here are some common ways check fraud occurs:
- Counterfeit checks
- Check washing
- Mobile check deposit scams
To avoid falling victim to check fraud, it's essential to be cautious when receiving checks and to verify the authenticity of the checks before depositing them.
Money
Money is a common tool for illicit activities, but there are measures in place to prevent this. Banks are responsible for anti-money laundering (AML) policies to curb criminals from using their bank accounts to house and transfer illegal funds.
Regulatory requirements are in place to help reduce the risk of money laundering, including Know Your Customer requirements. Banks must also incorporate customer due diligence (CDD) to verify the identity and legitimacy of their customers.
Customer and transaction screening are essential components of AML policies, allowing banks to identify suspicious activity and prevent illicit transactions. Suspicious activity reporting is also a crucial step in preventing money laundering.
Banks must implement these measures to prevent money laundering and maintain a safe and secure financial system.
Use Strong Passwords and a Password Manager
Using a strong password is your first line of defense against cyber threats, and it's essential to have a unique password for each of your accounts. The average person has upwards of 80 passwords to manage, which can be overwhelming.
Consider using a password manager to generate and store strong, unique passwords for each of your accounts. A good password manager can save you major headaches if one account gets compromised and a hacker tries to use the same password on another account.
Avoid simple passwords that people can guess or easily glean from other sources, such as your birthday, your child's birthday, or the name of your pet. Make your passwords unique from account to account to prevent hackers from using the same password to access multiple accounts.
Here are some tips for creating strong passwords:
- Use a combination of uppercase and lowercase letters, numbers, and special characters.
- Avoid using easily guessable information, such as your name or birthdate.
- Make your passwords at least 12 characters long.
By following these tips and using a password manager, you can significantly reduce the risk of your accounts being compromised. Remember, a strong password is just the first step in protecting your online identity.
Be Skeptical About Calls
Be cautious of calls from strangers claiming to be from your bank or credit card company. They might say something like "there are questions about your account."
Fraudsters use the phone to trick people into making bogus financial transactions or stealing information. This is known as "vishing", which is short for "voice phishing."
They might call you directly, posing as a bank or tech support, or send a text or email directing you to call their number. Don't fall for it.
If you get a suspicious call, hang up. Don't engage with the caller. Next, call your bank or credit card company to follow up on your own. If the initial call was legitimate, you'll quickly find out and can handle the issue properly.
Remember, you're in charge. You can absolutely hang up and then follow up using a phone number you trust.
Types of Digital Bank Accounts
Digital bank accounts can be vulnerable to various types of fraud.
One common type of fraud is fake accounts, where scammers create fake accounts to steal sensitive information or money.
Account takeovers (ATO) are another type of fraud, where hackers gain unauthorized access to a user's account.
Money mules are individuals who unknowingly allow scammers to use their accounts for illicit activities.
Authorized and unauthorized transactions are also a significant concern, as they can involve legitimate users being tricked into making unauthorized payments.
Cybersecurity Threats
Malware is a significant threat to banks, as cybercriminals exploit vulnerabilities to carry out fraudulent activities. Malicious software like keyloggers, Trojans, and ransomware can capture login credentials, intercept banking transactions, or manipulate account details.
Cybercriminals use malware to divert funds or steal personal information. Malware can infect devices and stay hidden, making it difficult to detect.
Phishing attacks are another common method used to obtain login credentials. Fake emails, texts, or phone calls can trick account holders into giving out their account information.
Phishing Attacks
Phishing attacks are a popular way for scammers to steal personal information. They often use fake emails, texts, or phone calls to trick people into giving out their account information.
Malicious software, like keyloggers and Trojans, can be used to infiltrate banking systems and capture login credentials. This can happen through phishing attacks or other means.
Phishing emails can range from requests for help with a bank transfer to announcements about fake lottery winnings. They often look almost identical to genuine emails from banks, online stores, or credit card companies.
One telltale sign of a phishing email is an address that slightly alters the brand name or adds extra language to it. If you receive such an email, don't click on any links and contact the institute in question using a phone number or address posted on their official website.
Fraudsters also use the phone to carry out phishing attacks, known as "vishing." They might call you directly, posing as your bank or credit card company, or send a text or email directing you to call their number.
If you receive a suspicious call, politely hang up and then call your bank or credit card company to follow up on your own.
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Session Hijacking
Session hijacking is a sneaky way attackers take over your online session using stolen session cookies.
This usually happens in the middle of your user journey, not at the login stage, making it harder to detect.
Attackers can steal session cookies using third-party browser extensions, malware-infected devices, or public WiFi networks, which are often used by unsuspecting users.
Session hijackers can view sensitive information being sent and received, including financial details of an online bank account.
Public WiFi networks are a prime target for session hijackers, as users often don't take the necessary precautions to secure their devices on these networks.
Protecting Your Finances
Protecting your finances is crucial in today's digital age. Public Wi-Fi is not private, and hackers can read any data passing through it like an open book.
Avoiding financial transactions on public Wi-Fi is the best advice. It's better to wait and handle sensitive tasks at home if possible.
Using a VPN service can make public Wi-Fi private, but it's not a foolproof solution. You can also use your smartphone's data connection to create a personal hotspot for your laptop, which is far more secure.
Be aware of your physical surroundings when using public Wi-Fi. Make sure no one is looking over your shoulder.
To further protect your banking and finances, update your software regularly. This includes your operating system and apps, which often receive security upgrades and fixes.
Lock up your devices with a PIN, password, fingerprint, or face recognition. This is especially important if your device is lost or stolen.
Consider connecting with a VPN, which provides bank-grade encryption and private browsing. It's a good option if you need to use public Wi-Fi frequently.
Check your credit report and monitor your transactions regularly. This will help you uncover any inconsistencies or instances of fraud.
Here are some quick digital hygiene tips to protect your finances:
- Update your software
- Lock up your devices
- Use security software
- Consider connecting with a VPN
- Check your credit report and monitor your transactions
Frequently Asked Questions
Do banks refund online scammed money?
Banks may refund money lost to online scams if the scammer was reported to a bank or provider signed up to the CRM code, but only for payments made between May 2019 and October 2024
Sources
- https://www.pingidentity.com/en/resources/blog/post/bank-fraud.html
- https://www.datavisor.com/blog/4-major-digital-bank-frauds-and-how-to-stop-them/
- https://www.sas.com/en_us/insights/articles/risk-fraud/online-fraud.html
- https://www.mcafee.com/blogs/privacy-identity-protection/online-banking-simple-steps-to-protect-yourself-from-bank-fraud/
- https://www.hdfcbank.com/personal/resources/learning-centre/vigil-aunty/what-is-online-banking-fraud
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